The United Club at New York JFK symbolizes United’s token presence at JFK. (The vast majority of the airline’s flights departs from the Newark hub.) While international flights have been eliminated, JFK still sees a fair amount of premium traffic, especially on the transcontinental p.s. (Premium Services) routes to San Francisco and Los Angeles, which feature flat beds in business class.
While premium traffic probably justifies United’s continued operation of this United Club (along with an adjacent Global First lounge), the lack of focus on JFK most likely explains why United hasn’t invested in the facility for a long time.
Armed with low expectations, travelers will find a place to rest with great views on the tarmac and the variety of aircraft that serves JFK. And considering the overall shape of terminal 7 where United operates from, anything beats waiting at the gate.
Beyond views and a place to sit, the lounge doesn’t offer much, though. The small space includes a seating area with a single TV, a bar, and a small bathroom. The décor is rather old fashioned, the furniture dated, and power outlets are sorely missing.
The food and drinks selection is similar to what United offers at all domestic clubs and consists of continental breakfast and limited basic snacks.
Overall, the United Club at JFK provides a reprieve from the terminal, but not much more. Unfortunately, while other Star Alliance airlines offer much nicer facilities at JFK, they are located in other terminals and therefore aren’t accessible to United passengers.
The pluses
- The great views on the tarmac.
The minuses
- The old fashioned décor.
- The tired furniture.
- The lack of space.
Overall ratings
Probably worth two stars, but it’s much quieter than the airport…