Blog posts by: Benet J. Wilson

Inside The Club BWI, Baltimore’s airport new and only lounge

© Airport Lounge Development

The newest lounge from Airport Lounge Development (ALD)—The Club BWI—makes the most of its 2,200 square foot space. Located at Baltimore-Washington International Thurgood Airport’s Concourse D near gate D10, The Club occupies the space previously used by Airspace Lounge, which closed about a year ago. The Club, overseen by former Airspace General Manager Julian Tchernev, […]

New SkyTeam Lounge Opens in Beijing

© SkyTeam

Today, the SkyTeam alliance opened its newest joint lounge, based at Beijing Capital International Airport (PEK). The facility, located in Terminal 2, has 800 square meters of space and seats 160 travelers. SkyTeam gave the press a tour of the new space as far back as November 2016. Perry Cantarutti, SkyTeam’s CEO and managing director, presided […]

Behind the Airport Lounge Design Process

© Cathay Pacific

As airlines continue to offer their premium customers the very best amenities, one way they are stepping up their games is in airport lounge design. We’re taking a peek at the process behind the design of flagship lounges by LATAM and Cathay Pacific. Putnam brings timeless design to LATAM Lounges Olivia Putnam, artistic director at […]

Delta, United give airport lounge wines an upgrade

© 2010 United Continental Holdings, Inc. All rights reserved.

If you’re a traveler with regular access to airport lounges, you may have noticed a major change in the wines served at Delta Air Lines’ Sky Clubs and United Airlines’ United Clubs. At Delta, a wine selection curated by Andrea Robinson About a year and a half ago, Delta embarked on a significant passenger experience […]

How airline lounges create their food menus

As travelers look to airlines to provide more food options in their premium lounges, we look at how three global carriers are meeting those needs. The challenge for these airlines is to offer myriad food options to adapt to different nutrition needs, time zones, eating habits and cultures. Excellence at Qatar Lounges worldwide Doha-based Qatar […]

Plaza Premium Joins Loyalty Program, Plans Massive Expansion, Looks to the Future

It’s been a busy year for lounge operator Plaza Premium after opening new facilities at Taiwan Taoyuan International Airport, Siem Reap International Airport, Brisbane Airport and Phnom Penh International Airport, and an arrivals lounge at Rio de Janeiro–Antonio Carlos Jobim International Airport all in 2016. Plaza Premium has more than 80 locations in 28 international airports. And […]

Airport lounges celebrate the holidays worldwide

On a trip home from India two years ago, I flew business class on Lufthansa, which meant I had lounge access in Delhi and Frankfurt. The German flag carrier went all out for the holidays, offering warm gluhwein and traditional German Christmas pastries and cookies in both lounges. So we decided to take a look […]

FIRST LOOK: United Polaris Lounge at Chicago O’Hare

We are attending the United Polaris Lounge preview event at Chicago O’Hare. While we’ll have an in-depth review with full details soon, we wanted to share a few pictures of the new Polaris Lounge as soon as possible for your enjoyment. United Polaris, a premium travel experience re-designed end-to-end The introduction of United’s new premium […]

United opens upgraded United Club at Chicago O’Hare by gate B6

© United

United Airlines has opened its next-generation United Club at its Chicago O’Hare International Airport hub. The lounge, located at Gate B6, grew from 13,000 square feet seating 206 travelers to 17,435 square feet seating 374. The new United Club at ORD B6 offers complimentary hot food Jimmy Samartzis, vice president, Food Services and United Clubs, noted that […]

Delta opens a new Sky Club at Atlanta Hartsfield-Jackson airport Concourse B

© Delta

Delta Air Lines has unveiled a new 24,914 square foot Sky Club in Concourse B near Gate B18 at Atlanta’s Hartsfield-Jackson International Airport (ATL). The club, which opened on September 23, is suspended over the tarmac, offering great views of the runway and downtown Atlanta. Claude Roussel is the managing director of Delta’s Sky Clubs. He […]

Brisbane airport renovations yield a crop of exciting new lounges

© Air New Zealand

Australia’s Brisbane International Airport is the country’s third-largest facility, serving 21.9 million passengers in 2015, according to statistics from the Bureau of Infrastructure, Transport and Regional Economics. Brisbane Airport underwent a $45 million facelift that was unveiled in October 2015 as befitting its status as an important hub for international airlines looking to attract premium […]