Back in February 2016, we reported on American Airlines’ ambitious plans to renovate Admirals Clubs worldwide and roll out luxurious lounges for Business and First Class passengers. Fifteen months later, the airline’s premium passengers departing from New York JFK are finally able to sample the world’s largest airline’s new premium ground product. Deciphering the Flagship […]
Today, American Express announced a new enhancement to the popular Global Lounge Collection benefit. Effective immediately, worldwide members of The Platinum Card receive complimentary access to Escape Lounges at US airports, with the option to bring two additional guests at no cost. The Escape Lounge In the ever-expanding landscape of pay-per-use airport lounges—a booming market […]
Brace yourselves: the largest shake-up in the history of Los Angeles airport is about to begin. From Friday, May 12h through Wednesday, May 17th, night crews (and the occasional day crew) will achieve the seemingly impossible feat of relocating 15 airlines. The impetus behind one of the largest terminal swaps ever conceived is Delta’s major […]
Today Air New Zealand unveiled their remodeled International Lounge at Melbourne’s Tullamarine airport, after a lengthy eleven-month closure during which passengers were accommodated in a temporary location. The lounge opens to the public tomorrow, May 9th. The Air New Zealand lounge at Melbourne airport builds upon the success of the Sydney location The new Air New […]
The newest lounge from Airport Lounge Development (ALD)—The Club BWI—makes the most of its 2,200 square foot space. Located at Baltimore-Washington International Thurgood Airport’s Concourse D near gate D10, The Club occupies the space previously used by Airspace Lounge, which closed about a year ago. The Club, overseen by former Airspace General Manager Julian Tchernev, […]
Today, the SkyTeam alliance opened its newest joint lounge, based at Beijing Capital International Airport (PEK). The facility, located in Terminal 2, has 800 square meters of space and seats 160 travelers. SkyTeam gave the press a tour of the new space as far back as November 2016. Perry Cantarutti, SkyTeam’s CEO and managing director, presided […]
As airlines continue to offer their premium customers the very best amenities, one way they are stepping up their games is in airport lounge design. We’re taking a peek at the process behind the design of flagship lounges by LATAM and Cathay Pacific. Putnam brings timeless design to LATAM Lounges Olivia Putnam, artistic director at […]
If you’re a traveler with regular access to airport lounges, you may have noticed a major change in the wines served at Delta Air Lines’ Sky Clubs and United Airlines’ United Clubs. At Delta, a wine selection curated by Andrea Robinson About a year and a half ago, Delta embarked on a significant passenger experience […]
Today American Express celebrates the opening of the long-awaited expansion of The Centurion Lounge at Seattle-Tacoma airport. We joined American Express on a tour ahead of the public opening in order to scope out the new space and amenities. The Centurion Lounge: an overview We’ve written extensively about the burgeoning Centurion Lounge network, American Express’ […]
Plaza Premium’s ambitions at London Heathrow seem boundless. Eager to tap into one of the hottest European markets—Heathrow passenger traffic reached a record 75.7 million in 2016—the company is yet again expanding its footprint, with the arrival of three new lounges at Terminals 3, 4, and 5. Born in Hong Kong, Plaza Premium Group, the […]
The unveiling of Air France’s new lounge a Paris Charles de Gaulle Terminal 2G this week marks the dawn of a new era for the carrier’s Schengen passengers. Terminal 2G: 20 narrow-body gates for Schengen flights Opened in 2008, Terminal 2G is one of the latest additions to the sprawling Roissy hub. Dedicated to flights within […]
As the independent lounge market continues to expand—revealing customers’ appetite for a comfortable ground experience, perhaps in response to ever-shrinking seats and increasing nickel-and-diming—an unexpected outsider has redefined the domestic US premium lounge experience: American Express. The financial institution unveiled its first Centurion Lounge in the US at Dallas/Ft. Worth airport (DFW) a few years ago, […]
As travelers look to airlines to provide more food options in their premium lounges, we look at how three global carriers are meeting those needs. The challenge for these airlines is to offer myriad food options to adapt to different nutrition needs, time zones, eating habits and cultures. Excellence at Qatar Lounges worldwide Doha-based Qatar […]
It’s been a busy year for lounge operator Plaza Premium after opening new facilities at Taiwan Taoyuan International Airport, Siem Reap International Airport, Brisbane Airport and Phnom Penh International Airport, and an arrivals lounge at Rio de Janeiro–Antonio Carlos Jobim International Airport all in 2016. Plaza Premium has more than 80 locations in 28 international airports. And […]
On a trip home from India two years ago, I flew business class on Lufthansa, which meant I had lounge access in Delhi and Frankfurt. The German flag carrier went all out for the holidays, offering warm gluhwein and traditional German Christmas pastries and cookies in both lounges. So we decided to take a look […]
At loungereview.com, airport lounges are our passion, and we typically don’t write flight reviews. We’ll make an exception for United Polaris business class. The much hyped service, which launched today, December 1st, 2016, features a completely redesigned end-to-end experience—with major upgrades to every aspect of the product, from ground services to catering, and continuity between […]
We are attending the United Polaris Lounge preview event at Chicago O’Hare. While we’ll have an in-depth review with full details soon, we wanted to share a few pictures of the new Polaris Lounge as soon as possible for your enjoyment. United Polaris, a premium travel experience re-designed end-to-end The introduction of United’s new premium […]
Los Angeles. Is it the sun, the glamour? The film industry’s deep pockets? The relative proximity to Asia and Australia? Every airline wants a piece of LAX. Several carriers call Los Angeles airport a hub, with tough competition between the three major alliances, and a significant presence by outsiders—Alaska, Virgin America, and Middle Eastern carriers. […]
It’s been over a year since Cathay Pacific shuttered its lounges at London Heathrow Terminal 3 for a complete transformation, which was scheduled to take nine months. After a three-month delay—somewhat typical for an airport construction project—the new lounges officially welcomed their first visitors today, November 28th, as part of a “soft opening.” The official opening […]
When it comes to Seattle, Delta means business. The Atlanta carrier has taken the Pacific Northwest by storm, turning the formerly modest airport of the Emerald City into a major international hub in just a few years. The airline has grown by over 35% since July 2014, with over 125 peak-day departures to more than […]
