First Glance At The Chase Sapphire Lounge Experience

Chase recently announced that they will be opening lounges in several airports throughout the U.S. and internally, namely to compete with American Express and their Centurion Lounge offering, and Capital One and their premium Capital One Lounge offering. The first airports where these lounges will appear have been announced.


The First Airports

Chase has announced the first airports where these lounges will appear

These include:

  • Boston (BOS), between Terminal B & Terminal C
  • Hong Kong (HKG), at Terminal 1
  • Las Vegas (LAS), at Terminal C
  • New York (LGA), at Terminal B
  • Phoenix (PHX), at Terminal 4 (South)
  • San Diego (SAN), at Terminal 2 (West)

These first lounges represent some of the biggest airports in the U.S., and of these locations, both Phoenix, New York LaGuardia, and Hong Kong have current Centurion Lounges. As the Capital One footprint is currently smallest with only the DFW Lounge open, there’s no overlap there.

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Who Can Get In

Interestingly, this lounge will be open to all Priority Pass members, which means anyone holding a Priority Pass membership, whether through a credit card or purchase, will be allowed to enter. This also means that the lounge won’t be exclusive to Chase Sapphire cardholders, and those who hold eligible American Express or Capital One products will also be able to enter, which is something not allowed with their respective lounges.

Chase Lounges will be operated by the same company that operates The Club lounges. Image Credit: The Club

Inside

The lounges will be operated by Airport Dimensions, the same folks who operate The Club concept in several airports. The Club locations are not known for their luxury – these lounges are often basic and functional, with a limited food selection, and pale in comparison to an Amex Centurion Lounge or Capital One Lounge.

As the Chase lounges will be open to everyone, it’s likely they won’t be as premium as the lounges reserved for a dedicated cardholder, though there will likely be small refreshments, drinks, seating, power outlets, and bathrooms available.

Final Thoughts

It’s great to see Chase announce the first locations for its Chase Sapphire Lounge network, and even better to know these lounges will be accessible to any Priority Pass cardholder. While the lounges will likely be less premium than others, they’ll still be a great place to relax before your flight.

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About Jamie Larounis

Jamie Larounis is a travel industry analyst and loyalty programs educator. His writing at UpgradedPoints.com and social media accounts @theforwardcabin share his experiences, musings, reviews, tips, tricks, resources and industry news with you, the fellow traveler. Among many projects, he also helps power the Frequent Traveler Awards, Loyalty Summit and Frequent Traveler University with sales and sponsorship support. Highlighting on his knowledge of airline customer experience, James was featured in American Airlines’ “Elevate” training program presented to all employees in 2016. Among several media spotlights, he’s spoken at Princeton University, and the New York Times Travel Show, been quoted in The New York Times, Travel and Leisure Magazine, The New York Post, The Fiscal Times, Skift, the BBC, the Washington Post, Forbes, New York Magazine, and Condé Nast Traveler, been featured on CNN and FOX News, and written for Forbes, InsideFlyer, and Road Warrior Voices/USA Today. In 2018, he was awarded the highest honor for exceptional customer service for Washington Dulles International Airport. Today, Jamie is the resident expert on American Airlines at UpgradedPoints.com, and provides travel industry consulting support to MeetSelect.com, a lifestyle membership service for influential individuals.

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