American Express The Centurion Lounge

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COVID-19 service adjustments: American Express The Centurion Lounge is open with special service provisions.

The basics
Operated by
American Express
American Express
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: yesSmoking Room: no
Other amenities:               
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COVID-19
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  • Design
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    Arrived early and was with my mother who had to pay $50 to enter. I chose the Centurion Lounge over the Delta Sky Lounge because I saw the words ‘Massage therapists/Complimentary Massage’. I was expecting massage and some more amenities……In all fairness, I was there at 9am and only breakfast was being served. The bar was opened and I cannot say enough about the bartender on duty who really tried hard to apologize and make up for the areas that the lounge was lacking. I thought the breakfast was fine but my mother didn’t. And the ‘relaxation’ area was being run by massage therapists, but they weren’t allowed to work. Why, in the State of NY, could I get a pedicure, manicure and a massage (outside of JFK) but these good people here weren’t allowed to work! I wish companies would stop hiding behind Covid and LET PEOPLE WORK. I’d give this lounge a try again next month and see if I could up the rating….. today I couldn’t and it wasn’t because of the employees, they did the best they could.

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