American Express The Centurion Lounge

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COVID-19 service adjustments: American Express The Centurion Lounge is open with special service provisions.

The basics

Operated by

American Express

Food:

Complimentary hot buffet

Drinks:

Complimentary soft drinks
Complimentary full bar

Other amenities:

Overview

Opened in January 2020, the American Express Centurion Lounge at Phoenix Sky Harbor International airport is the fruit of a collaboration between American Express and MAG USA, the company behind Escape Lounges.

The financial institution and lounge operator have partnered to craft a custom 9,500 square foot space in Terminal 4 which hosts both a Centurion Lounge and an Escape Lounge. The two clubs share a common reception area and back-of-the-house facilities. In addition, a portion of the space can be assigned to either lounge in order to minimize crowding at peak times.

The Centurion Lounge, which welcomes exclusively American Express Platinum and Centurion Card members and their guests, is a convivial and elegantly-appointed space with large windows overlooking the tarmac, a posh seating area, convenient work spaces, and a large dining zone.

The elaborate combination of warm tones, high-end furniture, gorgeous natural wood tables, custom flooring, and American Express memorabilia create a distinctive and elaborate vibe.

Amenities include power outlets, fast Wi-Fi, newspapers and magazines, a printer, shower suites, a full hot buffet with freshly prepared Mexican-inspired fare, and a complimentary full bar with cocktails curated by mixologist Jim Meehan.

Due to space constraints, there is no family room, unlike at most other Centurion Lounge locations.

For more information, read our blog post: American Express brings The Centurion Lounge to Phoenix in partnership with the Escape Lounge

COVID-19

American Express The Centurion Lounge is open and operating with several special measures and protocols to keep you safe.

Enhanced cleaning protocol

Increased cleaning frequency.

Hand sanitizer available

Hand sanitizer dispensers available throughout the lounge.

Social distancing

Lounge operates at limited capacity.
Blocked or removed seats to allow for social distancing.
A representative will guide guests to available seating.

Face coverings required

All customers are required to wear face coverings except when eating and drinking.

Touchless experience

Self-checkin through the American Express mobile app.

Plexiglass shields

Plexiglass shields at reception and service areas.

Modified catering

Full meal service available with pre-portioned plates served by American Express representatives.
Premium bar service available with a shorter cocktail menu to reduce wait times.

Some amenities are currently unavailable

Showers are currently unavailable.

Access rules

American Express The Centurion Lounge at Phoenix, AZ - Sky Harbor International (PHX) welcomes:

American Express Centurion® card holders (+2 guests or immediate family)
American Express Platinum Card® holders (+2 guests and children under 2 years old) within 3 hours of departure of their first flight, and at any connection points (no access at final destination.) Proof of age or a lap infant boarding pass required for children under 2.
Delta SkyMiles Reserve American Express Card holders departing on a flight operated by Delta, within 3 hours of departure of their first flight, and at any connection points (no access at final destination.) No guests allowed.
Delta SkyMiles Reserve Business American Express Card holders departing on a flight operated by Delta, within 3 hours of departure and at connection points (no access at final destination.) No guests allowed.

Members can purchase access for additional guests at $50 per person. Access requires confirmed travel plans (standby boarding passes are not eligible.)

View detailed access rules at the centurionlounge.com

Cards accepted

American Express Platinum and Centurion Card accepted

Yelp

3.5 / 5, based on 35 reviews

Ann P.

2021-08-01 22:19:06

Great service! Everyone was friendly and hardworking. As far as the space it's very clean and relaxing. The food was delicious and warm. The drinks and...

Jon H.

2021-07-26 10:05:27

The American Express Centurion lounge is an Oasis in the middle of a hectic airport. It offers a peaceful atmosphere with multiple amenities including...

Julia Z.

2021-07-18 13:55:49

PHX across Terminal 4, Gate B22 Open 9-5 every day Shared with Escape Lounge, which is also available to Amex Platinum members I might just be a n00b...

Katy L.

2020-03-06 08:19:19

Compared with my home lounge (SFO) this lounge is on par. It's brand spanking new so the furniture is still in good condition and the staff are very...

Minh N.

2020-03-04 21:32:16

I've been to this lounge for both morning and daytime offerings and it's been underwhelming (severely so for breakfast) in all aspects. On my breakfast...

Ali R.

2020-01-30 11:20:12

It was a wonderful surprise to discover the newly opened Centurion Lounge at the Phoenix Airport. It has only been open for 4 days, so greeters and servers...

Ali R.

2020-01-30 11:20:12

It was a wonderful surprise to discover the newly opened Centurion Lounge at the Phoenix Airport. It has only been open for 4 days, so greeters and servers...

Garry M.

2020-01-28 13:17:12

Phoenix Lounge is great! Never been busy when I've been here. Nice people. Food is consistent with other Centurion Lounges. Only complaint........ They...

Chris W.

2020-01-25 16:00:33

I realize this is a newly opened lounge but food platters empty for over 30 minutes should not happen. Also, woman at the front desk was short and a little...

Comments