Bidvest Premier Lounge

Cape Town (CPT) International departures, immediately after passport control
CLOSED TEMPORARILY

COVID-19 closure: Bidvest Premier Lounge is temporarily closed.

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The basics
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    The basics
  • Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: noSmoking Room: yes
    Other amenities:           
  • Our review
  • Airlines
  • Access rules
  • Foursquare
  • Comments
  • Overall:
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    Food and drinks:
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    • Business traveller
      9 months ago

      Sorry but this was not a pleasant experience at all. We were flying business class out of Cape Town so we got complimentary passes to this lounge and just about everything was bad.
      The air conditioning wasn’t working so the air was stale and stuffy, the refrigerators were almost empty so no water or soft drinks available, the coffee was appalling (low quality dispensing machine with powdered milk) the general atmosphere was dark and mellow and it was way too crowded. The staff just stood around looking lost, not really helping anyone. No, sorry, this was not a good lounge experience.

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    • Cu stemer
      10 months ago

      Insist on be allowed to the one upstairs and don’t let you be referred to the second class lounge downstairs.. Did that mistake!! “Ohh sir it is so busy and warm upstairs so we have a much better downstairs..”

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    • Top
      2 years ago

      Drank gewoon warm in de koeling de beste man komt bijvullen en zet de warme weer gewoon vooraan😩

    • Roderick Graham
      3 years ago

      Air conditioing didn’t work, staff failed yo top up the one item of hot food. No newspapers and the only TV showing sport was in the smoking room. My tip would be to save your money and spend it in the bars and restaurants on the concourse as this was a BIG disappointment.

    • timvdp
      5 years ago

      This lounge is an absolute joke. Upon walking in, two attendants were sitting behind the desk counting money and did not even look at me. I simply proceeded to walk up the stairs, upon which one of them called me back and asked for my boarding pass.
      The lounge itself was cramped and packed with people, I feel like you’d be seated more comfortably outside the lounge. I was lucky to find a place to sit. The food options were basic, but I didn’t really come for the food – I mainly wanted to connect to the internet as the regular airport wi-fi wasn’t working very well.
      Turns out, the business wifi wasn’t working either! I approached one of the waiters to ask about the wifi and he told me to speak to one of the managers on the floor. I pointed out that there was no manager to be found/seen on the floor. He then went in to the back area to reset the router. After that I was able to connect.
      After about 15 minutes, the internet was down again. I find it incomprehensible and unacceptable that a business lounge can’t even get the internet right!

      average and limited

      even the wifi didn’t work

    • JARU1910
      6 years ago

      I arrived at this lounge some 45 mins before a (delayed) flight after a rather stressful rush through check-in and border-control (two lines for the entire terminal???). The lounge serves quite a few airlines and at least priority pass (which I used, as AF was not able to provide me with lounge access…). While staff is nice, the lounge gets rather cramped.

      Average snacks and food which for a generic third party lounge is nothing unexpected…

      Lounge has two showers and I was lucky to get one in order to get a quick shower before a 11 hr flight to Paris. Work stations were not visible and the WIFI connection was awfully slow.

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