Saphire Lounge / Plaza Premium Lounge

Do I have access to Saphire Lounge / Plaza Premium Lounge? Use our lounge access wizard and find out, or or create an account and we'll keep track of your lounge memberships and premium credit cards.

COVID-19 service adjustments: Saphire Lounge / Plaza Premium Lounge is open with special service provisions.

The basics

Operated by

Plaza Premium

Food:

Complimentary snacks

Drinks:

Complimentary soft drinks

Other amenities:

Overview

Description courtesy of Plaza Premium:

Located at the International Departure in Terminal 3, this spacious lounge offers our signature facilities and services such as comfortable sofa seating, charging stations and complimentary Wi-Fi, freshly prepared hot meals and a wide selection of beverage options and shower facilities with amenities, amongst others. Work-on-the-go or relax in comfort while you await your flight.

COVID-19

Saphire Lounge / Plaza Premium Lounge is open and operating with several special measures and protocols to keep you safe.

Enhanced cleaning protocol

All commonly touched surfaces are sanitized frequently.

Temperature checks

Body temperature checks are offered at selected locations, with guest’s permission.

Hand sanitizer available

Hand sanitizer dispensers are available.

Social distancing

Lounge is operating at limited capacity.
Blocked or removed seats to allow for social distancing.

Face coverings required

All customers are required to wear a face mask except when eating and drinking.

Modified catering

Limited food service.
Individually pre-portioned food items will be prepared at self-serve food counters.

Some amenities are currently unavailable

Showers are currently unavailable.
Reading materials are currently unavailable.

Airlines

You may have access to Saphire Lounge / Plaza Premium Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

Star Alliance

Access for eligible customers traveling on the following Star Alliance member airlines only.

	ANA (NH)		Asiana (OZ)		EVA Air (BR)
	Singapore Airlines (SQ)

oneworld

Access for eligible customers traveling on the following oneworld member airlines only.

	Cathay Pacific (CX)		Japan Airlines (JL)		Malaysia Airlines (MH)
	Qantas (QF)		Qatar Airways (QR)

SkyTeam

Access for eligible customers traveling on the following SkyTeam member airlines only.

China Airlines (CI)

Other airlines

Emirates (EK)

Etihad (EY)

Access rules

Saphire Lounge / Plaza Premium Lounge at Jakarta - Soekarno - Hatta International (CGK) welcomes:

All passengers, regardless of airline and class of service, for a fee.
Select premium customers and elite members departing on an airline served by this lounge (see Airlines tab).

Cards accepted