Welcome to one of the world’s most exclusive airport lounges—the Private Room is a haven dedicated to Singapore Airlines’ own First and Suites Class passengers. The lounge is off-limits to top-status customers and First Class passengers flying on partner Star Alliance airlines, who may use the adjacent First Class lounge instead.
Your exclusive experience starts as soon as you show up at the lounge entrance which is shared with Singapore Airlines’ SilverKris Business class lounge and First Class lounge. An agent will glance at your boarding pass and direct you to the First Class side where a second agent, upon noting that you are flying Singapore Airlines, will escort you through the First Class lounge to a discrete hallway in the back where a sign modestly spells “The Private Room.” For good measure, a third agent, dedicated to the Private Room, will double checks your flight details and then welcome you in. You have arrived.
Singapore Airlines The Private Room SIN design
Physically, The Private Room is superb—a perfect balance between function, elegance, and understated luxury. The space has a modern vibe, with clean lines, modern lighting and materials, while the traditional colors make it feel cozy and relaxing. A large window wall lets plenty of natural light in. Compared to the nearby massive Business Class lounge, the room is certainly on the small side, but it caters to so few passengers overall that it still affords a high degree of privacy.
Various seating options, conductive to work, relaxation, and socialization, are available. All offer ample privacy thanks to partitions that isolate patrons while retaining an overall feeling of space and openness. Two small private rooms are also available—while they unfortunately do not come with a bed, they are convenient to make phone calls or attend to private business.
Singapore Airlines The Private Room SIN amenities
At The Private Room, Singapore Airlines offers personalized service and a strong line-up of amenities.
As you settle in, a friendly agent shows up to offer the drink of your choice. From Evian bottled water to a special favor of tea or a specialty cocktail, the choice is yours. The service is prompt and proactive, yet extremely discrete and never excessive or obtrusive.
Should you want to freshen up, showers are naturally available. Once again, simplicity and elegance are the keywords. The facilities aren’t excessively lavish by any means—the moderately sized rooms lack bathtubs or spa features found at other First Class lounges worldwide. But the marble, recessed lighting, high quality fixtures and fresh orchids all exude a subtle sense of comfort and luxury.
If you’d like to enjoy a meal on the ground, you are in luck. The full-service, complimentary restaurant is perhaps the top highlight of The Private Room. A spacious and elegant dining room with fine tableware and linen welcomes patrons anytime. A server offers to seat you, but outside peak times you’re likely to have the dining room to yourself, so feel free to spread out and enjoy a large table. The uninitiated guess may be surprised by the tiny, token buffet in a corner of the room – while it features a few appealing items, namely in the dessert department, it is a far cry from the gargantuan spread on offer at the adjacent Business Class Lounge and First Class lounges. Indeed, the focus is on table service here. Unless you’re in a rush and will be satisfied with a quick bite from the buffet, you’re much better off ordering off the menu, which features a variety of items ranging from healthy salads to foie-gras burgers, dim sum and decadent desserts.
The service is attentive and elegant, but again never intrusive. Within minutes, a delicious meal and libations of your choice are served at your table, and the servers are always happy to suggest additional items.
Leaving to catch your flight is a downer. Not only do you need to exit your sanctuary, but Terminal 3 is gigantic and security checks are performed at the boarding gates. This means that most likely you’ll need to leave way ahead of your departure time, and fend the crowds on your own. Perhaps this aspect of the experience is the one that leaves the most to be desired. Short of offering car service to the aircraft like fellow Star Alliance members Lufthansa and SWISS, Singapore Airlines could consider running a golf cart to remote gates, or at the very least letting First Class passengers cut the security line.
Singapore Airlines The Private Room SIN bottom line
Singapore Airlines’ Private Room is one of the world’s finer lounges, offering exclusive amenities, a high level of service and an outstanding dining experience. While elegant, the club is modest overall, with small showers, only two private rooms without sleeping amenities, and no flashy features or limousine ride to the aircraft. It’s the small touches that make up the core of the experience—the attentive and proactive staff, the playroom for kids, the luxurious blankets available upon request, or the complimentary a bag storage voucher should you wish to leave the airport for a few hours. Ask, and you shall receive.
The following is a typical sample selection. Actual choices may vary. All food and drinks are complimentary. A full bar is available.
- Waldorf salad: celery, green and red apples served with mayonnaise dressing.
- Mixed garden salad: choice of Caesar dressing, French dressing or Honey mustard vinaigrette.
- Western soup: cream of sweetcorn and macadamia soup.
- US prime beef burger with foie gras, rocket leaf and fried quail egg.
- Baked snapper papillote: Chilean sea bass served with potatoes, lemons and zucchini.
- Baked lobster with three cheeses: Boston lobster baked with gruyere, emmenthal and cheddar, served with chives, asparagus and baby carrots.
- Korean Ginseng chicken: Ginseng chicken soup served with steamed Japanese rice and kimchi.
- Oriental soup: twin bean soup.
- Fish congee: congee served with fish slices, Chinese cruellers and condiments.
- “Lap Mei Fun” (claypot rice): steamed white rice simmered with Chinese pork sausage, waxed duck leg, waxed port belly, salted fish and cabbage in dark soya sauce.
- Beef brisket noodle: Thin Hor Fun (flat rice noodle) served with braised beef brisket and vegetables.
- Assorted satay: lightly barbequed chicken, beef or mutton pieces, served with onions, cucumber slices, ketuat (rice cubes) and peanut sauce.
- Dim Sum delights.
Chef station specials (available from 12pm)
- Marinated chicken with spicy garlic sauce, served with chicken rice.
- Yusheng (raw fish salad): salad with sliced smoked salmon, shredded carrot, white turnips, crackers, five spice powder, fried sesame seeds, peanuts, pickles and sweet sauce.
- Selection of ice cream.
You may have access to Singapore Airlines The Private Room as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
Access for eligible customers traveling on the following Star Alliance member airlines only.
Singapore Airlines (SQ)
This lounge is reserved exclusively for Singapore Airlines First Class and Suites Class passengers. The following passengers have access:
- Passengers departing on a same-day Singapore Airlines flight in First Class or Suites Class.
- Passengers connecting from Singapore Airlines First Class or Suites Class to any same-day Singapore Airlines flight.
This means that if you are arriving from a Singapore Airlines flight in First Class and connecting to another Singapore Airlines flight in regional business class, for example, then you have access. However, if you are departing on, or connecting to a flight operated by a Star Alliance partner, even in First Class, then you will be directed to the SilverKris First Class Lounge instead.
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