Skyserv Aristotle Onassis Lounge

Athens - Eleftherios Venizelos International (ATH) Non-Schengen zone, opposite gate A9
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The basics
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: yesSmoking Room: no
Other amenities:               
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  • Kristin Marine Smith
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    I’ve been traveling for a few weeks now and using my Priority Pass all over the world; Athen’s Skyserve Aristotle Lounge, however, denied my access even though the lounge was empty because my pass card showed as expired — I called Priority Pass after “Christina” at the Skyserv desk refused, rudely, to contact them, and Priority Pass told her over the phone that my account was, in fact, current as well as offered the new expiration date. She still denied me access, saying I “this is just not something we do”. I had a four hour layover in the airport, and their refusal to serve their clients made it a less than enjoyable experience. This woman was also very rude – she seemed to enjoy denying access, and refused to follow up with Priority Pass or go out of her way at all. Again, I’ve visited over five lounges this trip alone where this was not an issue.

  • Alex
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    The blonde receptionist with the fake lips was so rude. She just didn’t want to let us in. She claimed priority pass card holders were not allowed in in case it becomes full! It was empty there were aprox 5 people in there. If it’s not available to priority pass customers then it should be removed as an option not just have a snotty cow to reject you at the door. She handled the situation really badly and shouldn’t be out front with customers.

  • James
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    Worst lounge I have ever been to! Couldn’t agree more with others’ ratings. No toilet paper in the bathrooms, the food is cold and when replaced with a new batch is still cold – this is a health safety risk! Extremely disappointing that Emirates is associated with this lounge…

  • BusinessGweilo

    Extremely disappointed would be an overstatement. What a horror. Business lounge is not what this is. Surprised Emirates use this lounge.
    I could also go on about who is let in these so called lounges but thats for a different forum. But screaming kids are not a business lounge make.

  • Yo

    Worst airport lounge I’ve ever been in with one of the rudest hostesses I’ve ever met. Seems I’m not not the only one who thinks so. 0 stars should be an option!

  • Anne

    This is a business lounge and someone should be employed to clear up!😱 It’s filthy with every surface covered in dirty glasses and crockery. Appalling.

  • George K

    As BA gold card holder. Disappointing that BA contracted this lounge.. Its awful. The food bad. The decor blast from the past. Seems this handling company doesn’t care about their product.

  • yyyyy

    受付の対応が悪い。
    料理も飲み物も少なく、電源もどこにあるかわかりません!

    reception staff is too bad attitude.
    There are few dishes and drinks, I do not know where the outlet is!

  • Harald

    Das ist die schlechteste in der ich jemals zu Gast war.
    Die Auswahl der Getränke ist dermaßen schlecht, kalte Getränke sind warm, Es gibt nur Kuchen…ich könnte jetzt einen Roman schreiben. Nie wieder.

  • piracicaba

    Having experience for lounge worlwide I indeed support the comments that is a cheap place with prety cheap snacks.
    The air companies may start to think how to review the co-operation with this company or to take some measures to improve the service that offered.

  • AJ

    Avoid – very small very limited selection of food and drinks – rude hoStess

  • Chill Chill

    I simply agree with the comments below from Dibsey Dougan (Douglas) and Emily.
    Emily at least got a plastic cups – in my visit simply ran out while the staff hid?
    This lounge is terrible and one of the worst international business lounges I have ever been too.
    The staff and facilities need some updgrading asap.
    Pictures are misleading also.

  • Dibsey Dougan (Douglas)

    Lounge is terrible.
    Lack of food is an understatement, and what little food was available was all taken before most of the other people even get a chance.
    After waiting for ages, the food was crap, cheap and nasty.
    Went to use the female toilets and ran out of toilet paper.
    Internet is extremely slow.
    People were not allowed in due to over crowding – poor given this is an international lounge with people having paid for business class flights potentially not being let it.
    The drinks in th fridge was warm.
    I would say just avoid all together.

  • Emily

    Absolutely abysmal lounge. No food or drinks (other than flat Coke and endless amounts of tonic water for first 20 minutes) then forced to drink rancid wine out of plastic cups – inedible food that literally made me gag, and somehow hotter than everywhere else in the airport. This is a dire dire place and I’d rather pay to eat and drink in the other (all inviting looking) establishments in the airport. Oh and 1 power point when everywhere else has a power point in every seat pod. Avoid at all costs and absolutely don’t ever pay to come here…. I tried to give 0 stars but it wouldn’t let me…

  • John Harapa

    Appalling lounge, appalling amenities and even the food & beverage options would be offensive for a prison.
    Only options at breakfast were 100% sweet, biscuits, cake, cookies and when asked a staff member for something savoury her reply was an impolite and abrupt “NO”!!
    Stay away – abysmal

    1. Luca

      Awful lounge one of the worst I’ve been to. You had to ask for water it wasn’t out even though sparkling was. Only two different alcohol beverages (mythos and fix Hellas) so no wine just beer. The only food there was some measly stale breadsticks and sandwiches. Wanna go to the toilet? Well think again. (The toilet was out of order)
      I’m astounded Emirates associate themselves with this lounge

  • A. Williamson

    A gloomy, poorly lit space. On a Monday evening there were no newspapers and I could not find a power point to use. There was a limited selection of food, coffee and soft drinks available but absolutely no alcohol except one half empty, warm bottle of indifferent white wine standing next to the food. The bar was not attended (staff hid in the back except when collecting empty plates) and when the wine bottle was empty they had to be asked (during one of their brief appearances) to replace it. Really very poor indeed.

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