THAI Royal Orchid Lounge
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The basics
Overview
Access rules
THAI Royal Orchid Lounge at Chiang Mai (CNX) welcomes:
- THAI Royal First Class passengers departing on a same-day flight (+1 guest)
- THAI Royal Silk (Business) Class passengers departing on a same-day flight (no guests)
- THAI Royal Orchid Plus Gold members departing on a same-day THAI or Star Alliance flight (+1 guest)
- THAI Royal Orchid Plus Platinum members departing on a same-day THAI or Star Alliance flight (+1 guest)
- First class passengers departing on a Star Alliance flight (+1 guest)
- Business class passengers departing on a Star Alliance flight (no guests)
- Star Alliance Gold Members departing on a Star Alliance flight (+1 guest)
- Star Alliance Gold members departing or arriving on Thai Smile in any class of service AND connecting to/from a same-day Star Alliance flight (+1 guest.)
- United Club members departing on an international Star Alliance flight (+1 guest)
- Air Canada Maple Leaf Club members departing on an international Star Alliance flight (+1 guest)
Guests must be departing on a flight operated by Thai Airways or another Star Alliance member.
Cards accepted
Priority Pass (Standard, Standard Plus, Prestige)
United Club
When flying a Star Alliance member airline.
Airlines
You may have access to THAI Royal Orchid Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
 | ANA (NH) |  | Aegean (A3) |  | Air Canada (AC) |
 | Air China (CA) |  | Air India (AI) |  | Air New Zealand (NZ) |
 | Asiana (OZ) |  | Austrian (OS) |  | Avianca (AV) |
 | Brussels Airlines (SN) |  | Copa Airlines (CM) |  | Croatia Airlines (OU) |
 | EGYPTAIR (MS) |  | EVA Air (BR) |  | Ethiopian Airlines (ET) |
 | LOT Polish Airlines (LO) |  | Lufthansa (LH) |  | SAS (SK) |
 | SWISS (LX) |  | Shenzhen Airlines (ZH) |  | Singapore Airlines (SQ) |
 | South African Airways (SA) |  | TAP Air Portugal (TP) |  | Thai Airways (TG) |
 | Turkish Airlines (TK) |  | United (UA) |
oneworld
Access for eligible customers traveling on the following oneworld member airlines only.
 | Cathay Pacific (CX) |
Other airlines
 | Hainan Airlines (HU) |
Comments
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Overall ratings
We had a Thai airways flight with a Thai airways flight number TG2111 operated by Thai smile.They do not recognize star alliance gold membership in this case. Also, their machines could not read my priority pass card. So they just rejected us.Even speaking to a manager did not help. It is unacceptable that Thai airways does not honor star aliance gold of other members on their flights if those are operated by other airlines and reject clients if the lounges systems do not work.