Opened in December 2016, the new United Club at Los Angeles airport highlights the airline’s re-investment in their LAX hub. The lounge is part of a multi-million dollar project in partnership with Los Angeles World Airports—a sweeping program which will left no aspects of the operations untouched, from a new baggage sorting system to much needed upgrades to the venerable passenger areas. The new United Club replaces the former locations by gates 71A and 73.
Located in Terminal 7 immediately behind the security checkpoint, the United Club is a stone’s throw away from Terminal 8, which United also uses, and steps away from Terminal 6. The club is also accessible airside (without leaving security) from Terminals 4 and 5, offering a possible option for passengers of Alaska, Delta, and American.
The frosted automatic doors reveal a reception area with three glistening white desks—where a short line may form at peak times. The actual lounge is located upstairs, a brief escalator or elevator ride away, in a brand new space built on top of the terminal building.
United Club LAX design
The United Club at Los Angeles airport features the airline’s latest design, which is now widely available system-wide, at locations as varied as London Heathrow, San Francisco, San Diego, or Seattle airports. The space is fresh and modern, with white marble and designer light fixtures. Translucent blue partitions and vintage pictures of United aircraft celebrating the airline’s history dot the lounge and break the monotony of a sleek but otherwise somewhat minimalistic ensemble.
Spreading across an impressive 29,000 square feet, the United Club features a variety of furniture catering to a wide range of travelers. Cluster of egg chairs create intimate spaces, a large dining area offers spacious seating for two and four, paired seats by the windows provide an ideal retreat for couples, and an abundance of high-top seating in the central area meets the needs of business travelers and laptop users.
Power and USB ports are available at every seat, including in the dining area and at the bar, and all seats come with a handy side table or coffee table.
While the open-space layout offers limited privacy at a first glance, the club is relatively sparsely furnished, with wide and spacious paths. There are also three slightly secluded and quieter areas: behind the escalators next to the customer service desks, at the rear of the main room by the windows, and all the way to the rear of the lounge, to the right of the bar and the terrace.
The feeling of space is accentuated by the floor-to-ceiling windows in every direction. Bathed in sunlight, the club boasts 360 degree views of the tarmac, the airport’s signature tower building, the Los Angeles skyline, and as far as the Hollywood hills on clear days.
Sunrise and sunset vistas are a treat—especially enjoyed from the outdoor terrace, a highlight of the club and the second of its kind at LAX (to visit the original outdoor deck, complete with a bar and fire pits, head over to the sumptuous Star Alliance Lounge at the International Terminal which is also open to Star Alliance Gold and United Club members.)
Furnished with dining tables, a weather-proof couch, and even live trees, the United Club deck is an enjoyable social space and an exhilarating slice of heaven for airplane lovers, even though the views are somewhat limited. An automatic door shields the lounge from the noise and smell of jet fuel.
For a more traditional environment, head over to the dining area facing the deck. The inviting horse shoe-shaped bar, complete with intriguing light fixtures and golden hues, stands out as the centerpiece of the design—perhaps reminding you that it’s 5 o’clock somewhere.
United Club LAX amenities
The large buffet area across the bar features a selection of snacks, salads, soups, and desserts. Breakfast includes an assortment of pastries and breads (with handy toasters), oatmeal and accoutrements, yoghurt, cereal, and fresh fruit salads.
Ingredients are sourced locally—a first for a United Club—and prepared fresh in an on-site kitchen.
While the quality of the food stands out—the fresh grapefruit and berries for breakfast are a highlight—the range of options fails to impress. Hot entrees are elusive, and it looks like United isn’t tapping into the full potential of the on-site kitchen. Other hub Club locations such as Chicago O’Hare serve hot meals; we wish LAX would receive the same treatment.
Drinks wise, patrons will find Illy coffee and espresso, two swanky Coke Freestyle machines putting hundreds of juice and soda options at their fingertips, and a “hydration station” around the corner with infused water and juices. In typical United fashion, it is common for one of the soda or espresso machines to be out of order—but the friendly bartenders will gladly help as needed.
House wines, beer, and Prosecco are complimentary at the bar, while premium drinks come at a cost.
Wi-Fi is remarkably fast, and should satisfy the most demanding users. While United has done away with the traditional business center in favor of a versatile open space, six private phone rooms are located behind the customer service area. The rooms double as touchdown spaces for business travelers, with a small desk and power outlets. A fax/copier is available next to the customer service desks.
United has partnered with Foli to provide a large complimentary selection of digital magazines and publications to download. Fortunately, old-fashioned paper is still an option, with a selection of newspapers and magazines to read on site or take way.
A small VIP Room—a typical feature of LAX lounges—is discreetly located next to the phone booths, at the end of the hallway. The space is furnished just like the public areas and lacks windows, but it’s exquisitely quiet and private.
The large and modern bathrooms prolong the aviation theme with mirrors shaped like airplane windows. Unfortunately, the United Club lacks showers, despite the status of LAX as a hub and competition from Delta and American, which both offer showers at their respective lounges.
United Club LAX bottom line
The United Club at Los Angeles airport impresses with its sleek design, spacious layout, expansive views, and outdoor terrace. It ranks as one of the airline’s top lounges, along with the United Club at London Heathrow airport. It is also a major upgrade for United passengers who endured for many years some of the most underwhelming , crowded and neglected clubs systemwide (the former locations by gates 71A and 73.)
However, some of the amenities are no match for the showcase physical space. The food selection, while enjoyable, lacks substance, showers are nowhere to be seen—an unfortunate oversight for a lounge which welcomes guests bound to destinations as far as Australia—and the lounge is chronically crowded at peak times despite its generous dimensions.
Fortunately, a United Polaris Lounge, exclusively for international business class passengers, is slated to open sometime in 2017 in the space left vacant by the former United Club by gate 73, and will offer luxuries such as a full-service restaurant, private relaxation areas, and shower suites. United Club and Star Alliance Gold members won’t get access, but will surely benefit from a less crowded United Club.
For information on other lounges at LAX, possible alternatives, and connections between terminals, check out our Definitive Guide to the LAX Lounge Scene.
All food items are complimentary. Soft drinks, house wines and well drinks are complimentary, while premium drinks are available for purchase. All selections and pricing are subject to change.
Breakfast (until approximately 10am)
- Banana nut breakfast bread, mini corn muffin, selection of bagels, sliced whole wheat bread, rye bread and white bread, served with butter, cream cheese and preserves.
- Fresh cut honeydew and cantaloupe.
- Rotating: fresh blackberries, fresh cut pineapple, orange segments, minted grapefruit segments.
- Whole apples and bananas.
- Greek vanilla yoghurt.
- Selection of cereals: Raisin Bran, Cheerios, Special K and Corn Flakes; whole milk, semi-skimmed milk.
- Rotating hot breakfast selection 1: Country breakfast bake with sausage, egg, cheese, and potato; scrambled eggs with bacon and cheddar; French toast bread pudding with warm maple syrup glaze; vegetable and cheese frittata; whole grain waffles with warmed banana syrup; spicy chorizo sausage skillet.
- Rotating hot breakfast selection 2: breakfast sausage links; maple cured breakfast ham; smoked Polish sausage; hickory smoked bacon; Canadian bacon.
- Breakfast potatoes.
- Orange juice, grapefruit juice, cranberry juice.
- Assorted teas with steeping ingredients: honey, lemon, fresh mint, sliced ginger
- Citrus infused water (lemon, orange, lime)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
- Rotating soup 1: Chicken corn chowder with sweet peppers, mushroom onion bisque; Cheddar cheese and beer; Chicken noodle; Beef pot roast; Butternut squash; Beef barley.
- Rotating soup 2: Mushroom onion bisque; Roasted vegetable; Southwestern vegetarian chili; Broccoli and cheddar; Italian wedding; Roasted tomato and red pepper.
- Fresh chopped herbs, chopped green onions, croutons, baked tortilla strips, whole wheat crackers, whole wheat roll, and seeded parker house roll.
- Salads: Spring, romaine, kale mixed green; Chopped tomatoes; Sliced red onions; Sliced cucumbers; Shredded carrots, served with LF ranch, honey mustard, olive oil and balsamic vinegar.
- Rotating signature composed salads: Tuscan bean; Honey bean barley; Wheat berry crunch; Cranberry quinoa and pumpkin; Tri‐color chickpea; Pad Thai.
- Rotating hot entrée 1: Vegetarian palek paneer; Cheese stuffed shells; Penne pasta with sausage; Mostaccioli entrée with meat sauce; Pulled BBQ pork, mini rolls, Pepper steak.
- Rotating hot entrée 2: Pearl couscous; Oven roasted potatoes; Toasted quinoa.
- Rotating desserts: Lemon bars, Toffee brownie bites; Oreo brownie bites; Blondie bites; Melt-a-way bar; Carrot cake bars.
- Double chocolate chip cookies.
- Whole apples and bananas.
- Cheeses: Swiss, Cheddar.
- Rotating artisanal feature item: Wheel of parmesan; Chandoka; Smoked gouda; Fontina; Brie; Ementhaler.
- Crudites: carrot sticks, celery sticks, cucumber slices, ranch dressing, blue cheese dressing.
- Mediterranean board: prosciutto, chorizo, salami, mortadella, served with capers, gherkins, whole grain Pomery mustard, sliced baguettes.
- Mediterranean board rotating options: Sopressata, Capicola; Bresaola; Pate or terrine.
- Snack mix: 4 hour power trail mix (cashews, pumpkin seeds, golden raisons, dried blueberries.)
- Hydration station: citrus infused water (lemon, orange, lime.)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
- Water, soft drinks and juices.
- Red Bull and Red Bull sugar free.
- Coffee, espresso, latte, cappuccino, tea, hot chocolate.
- House red and white wines.
- Prosecco: Mionetto.
- Vodka: Smirnoff.
- Red Gin: Beefeater.
- Rum: Cruzan.
- Whiskey: Evan Williams, Black Label.
- Scotch: Cutty Sark.
- Beer: Miller Lite, Bud Lite, Budweiser.
- That Toddlin’ Town: Chicago distilled Koval Four Grain Whiskey, Rare Tea Cellar Sicilian Blood Orange Tea, Balsam American Amaro, Strawberry, Citrus and Mint: $10
- The Hanky Panky: A modern twist on the classic 1903 cocktail first introduced at London’s Savoy Hotel American Bar Hendrick’s Gin, Blood Orange, Sweet Vermouth, Fernet Branca, and Rosemary: $10
- Basil Raspberry Margarita: Delightfully refreshing with a hint of the unexpected Patron Reposado, Lemon, Lime, Cointreau, Pure Agave, Raspberry Puree, fresh Basil & Salt Schmear on the side: $10
- Mule Cocktails: A delicious combination of house-made ginger beer, juicy lime and any spirt of your choice topped with aromatic bitters: $10
- Texas Mule: Tito’s Handmade Vodka and Angostura Bitters: $3
- Spicy & Stormy: Captain Morgan Rum and Dale DeGroff Aromatic Bitters: $3
- Orange Ginger: Veuve Cliquot Champagne and Regan’s Orange Bitters: $3
- London Buck: Bombay Sapphire Gin and Regan’s Orange Bitters: $3
- Presbyterian: The Duke Whiskey and Angostura Bitters: $3
- Moscow Mule: Grey Goose and Angostura Bitters Grand Marnier Float: $3
Premium beers and winesBeer
- Local craft: $3
- Blue Moon: $5
- Corona Extra: $5
- Goose Island 312: $5
- Heineken: $5
- Lagunitas IPA: $5
- Revolution Anti-Hero IPA: $5
- Sam Adams: $5
- Stella Artois: $5
- Esperto Pinot Grigio: $9
- Love Block Sauvignon Blanc: $12
- Moonlite White Blend: $9
- Rombauer Chardonnay: $15
- Fleur de Prairie Rose: $8
- Moet & Chandon Imperial Brut: $15 By the Glass
- Piper-Heidsieck Rose: $30 Half Bottle
- Layer Cake Pinot Noir: $9
- Decoy by Duckhorn Merlot: $9
- Motto Gun Ho Red Blend: $9
- Bonterra Zinfandel: $9
- Jordan Cabernet Sauvignon: $15
- Stag’s Leap Wine Cellars Artemis Cabernet Sauvignon: $15
- Deep Eddy: $7
- Ketel One: $9
- Grey Goose: $12
- Bombay Sapphire: $9
- Hendrinck’s: $12
- Patron Silver: $9
- Patron Reposado: $12
Bourbon, Whiskey & Rye
- Bacardi: $7
- Captain Morgan: $7
Scotch & Cognac
- Jim Beam White Label: $7
- Buffalo Trace: $9
- Bulleit Rye $9
- Jameson: $9
- Crown Royal: $12
- Maker’s Mark: $12
- Glenfiddich 12 year: $12
- Courvoisier VS: $12
- Macallan 12 yr: $15
- Glenlivet Founde’s Reserve: $12
- Balvenie DoubleWood: $15
- Baileys: $7
- Campari: $7
- Cointreau: $7
You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
Access for eligible customers traveling on any Star Alliance member airline.
ANA (NH) Adria Airways (JP) Aegean (A3) Air Canada (AC) Air China (CA) Air India (AI) Air New Zealand (NZ) Asiana (OZ) Austrian (OS) Avianca (AV) Brussels Airlines (SN) Copa Airlines (CM) Croatia Airlines (OU) EVA Air (BR) Egyptair (MS) Ethiopian Airlines (ET) LOT Polish Airlines (LO) Lufthansa (LH) SAS (SK) SWISS (LX) Shenzhen Airlines (ZH) Singapore Airlines (SQ) South African Air (SA) TAP Air Portugal (TP) Thai Airways (TG) Turkish Airlines (TK) United (UA)
United Club at Los Angeles, CA (LAX) welcomes:Notes:
View detailed access rules at united.com
- United Club members departing on a same-day flight or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (paper or electronic passes) (no guests)
- Active U.S. military personnel departing on a same day United flight (no guests)
- Amtrak Guest Rewards Select Plus members departing on a same day United flight (+1 guest and children under the age of 21.)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests)
- Passengers in domestic Business of First class (including Hawaii, Canada, and Mexico) do not have access, unless flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark.
- A government-issued photo ID (such as a driver’s license, passport or military ID) is required.
When flying Star Alliance. NA and WW memberships only.
- 3.0Based on 249 ReviewsCarolina Z.2018-08-07 22:30:39Nice lounge, open early, lots of comfortable spaces to power up laptops and get some work done. Great Illy coffee, cappuccinos etc. nice bar with...Elizabeth M.2018-07-05 08:18:38It had been quite a while since my last stop at the LAX United Club, so I was pleasantly surprised by the lovely renovations. The check-in process went...Megan L.2018-07-05 06:19:47I have a few hour layover this morning so I opted to use one of the free United Club one time passes my mom gave me (thanks mom!).This United Club is...
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