The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First […]
Brace yourselves: the largest shake-up in the history of Los Angeles airport is about to begin. From Friday, May 12h through Wednesday, May 17th, night crews (and the occasional day crew) will achieve the seemingly impossible feat of relocating 15 airlines. The impetus behind one of the largest terminal swaps ever conceived is Delta’s major […]
If you’re a traveler with regular access to airport lounges, you may have noticed a major change in the wines served at Delta Air Lines’ Sky Clubs and United Airlines’ United Clubs. At Delta, a wine selection curated by Andrea Robinson About a year and a half ago, Delta embarked on a significant passenger experience […]
When it comes to Seattle, Delta means business. The Atlanta carrier has taken the Pacific Northwest by storm, turning the formerly modest airport of the Emerald City into a major international hub in just a few years. The airline has grown by over 35% since July 2014, with over 125 peak-day departures to more than […]
Delta Air Lines has unveiled a new 24,914 square foot Sky Club in Concourse B near Gate B18 at Atlanta’s Hartsfield-Jackson International Airport (ATL). The club, which opened on September 23, is suspended over the tarmac, offering great views of the runway and downtown Atlanta. Claude Roussel is the managing director of Delta’s Sky Clubs. He […]
Delta passengers flying through the mile high city rejoice: this week, Delta opened a Sky Club lounge at Denver International airport (DEN), offering Sky Club members and premium passengers a long anticipated haven away from the bustle of the terminal. Delta’s unveiling of the new Sky Club has been decidedly low key. The airline did not even […]
As the Big Three US airlines offer overall remarkably similar on-board products – lie-flat bed seats have become the norm in international Business Class, catering is improving, Wi-Fi is broadly available, and First Class is shrinking – ground services are becoming the next battleground. United, American and Delta are all making significant investments in their lounge product, […]
Last week, Alaska Airlines launched its second Board Room lounge at their hometown airport. There was little fanfare overall, besides an appealing teaser video: the new space, nestled within Seattle-Tacoma airport’s North Satellite, is fresh and functional, but small, and technically temporary — the airline has plans for an eventual roof-top lounge. But the expansion of […]
Today Alaska Airlines announced the opening of a new Board Room lounge at Seattle-Tacoma airport, expanded club hours system wide, as well as changes to reciprocal access to Delta Sky Clubs and United Clubs for Board Room members. Seattle’s hometown airline may not be a major player in the US domestic market compared to the three […]
On Friday, August 28th, Delta will open its new Sky Club at San Francisco International Airport (SFO) Terminal 1. It’s been long in the making. Construction started early 2015, with an opening initially anticipated in May but soon pushed to June. The new date seemed pretty firm, with signs around the construction area trumpeting the arrival of […]
Without any fanfare, this week Delta opened a new Sky Club lounge at their Atlanta hub in Concourse D, by gate D12. This new facility supplements the existing Sky Club by gate D27 which will remain in operation, and brings the number of Sky Clubs at ATL to a whooping ten across Concourses A, B, C, […]
