Blog posts tagged: UA

FIRST LOOK: United Polaris Lounge at Chicago O’Hare

We are attending the United Polaris Lounge preview event at Chicago O’Hare. While we’ll have an in-depth review with full details soon, we wanted to share a few pictures of the new Polaris Lounge as soon as possible for your enjoyment. United Polaris, a premium travel experience re-designed end-to-end The introduction of United’s new premium […]

United makes a come back at LAX with a swanky new Club

Los Angeles. Is it the sun, the glamour? The film industry’s deep pockets? The relative proximity to Asia and Australia? Every airline wants a piece of LAX. Several carriers call Los Angeles airport a hub, with tough competition between the three major alliances, and a significant presence by outsiders—Alaska, Virgin America, and Middle Eastern carriers. […]

United opens upgraded United Club at Chicago O’Hare by gate B6

© United

United Airlines has opened its next-generation United Club at its Chicago O’Hare International Airport hub. The lounge, located at Gate B6, grew from 13,000 square feet seating 206 travelers to 17,435 square feet seating 374. The new United Club at ORD B6 offers complimentary hot food Jimmy Samartzis, vice president, Food Services and United Clubs, noted that […]

United discontinues most Arrivals services

Back in August, we published our Definitive Guide to United BusinessFirst and Global First Arrivals services in order to help our readers make the most of their trips in United BusinessFirst and Global First. For years, United had been offering a seldom advertised but valuable service inherited from Continental Airlines: the ability to enjoy a complimentary […]

The use of airline lounges as a marketing tool: history and innovation

We’re pleased to feature this guest post by our partner site Experience The Skies. Follow Experience The Skies for the latest on the aviation industry with a focus on route management, passenger experience and information technology.   Airline lounges provide a sanctuary for elite and high-yield passengers travelling around the world. They can be used as a […]

New seasonal complimentary food menu at United Clubs effective today

Back in April, United introduced a major overhaul to the complimentary food selection at their United Club locations worldwide. The meager selection of pre-packaged cheese and crackers was supposed to make way for a healthier, more diverse and more nutritional selection including a yogurt bar with mixed fruit, hard broiled eggs and oatmeal at breakfast, […]