Blog posts tagged: United

United announces new clubs at New Orleans and Raleigh-Durham, trials expanded food program

At United’s Polaris Lounge Los Angeles launch event, all eyes were on the airline’s posh new facilities for intercontinental business class passengers. But the management team also touched on some exciting upcoming United Club developments. The United Club is United’s membership-based lounge product. Premier Gold customers also receive access when traveling internationally. We sat down with Alex […]

The three major US airlines devalue airport lounge memberships

The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First […]

FIRST LOOK: The United Polaris Lounge Houston

Another month, another new United Polaris Lounge. It seems like the slow roll-out of Polaris, United’s re-imagined intercontinental business class product, is starting to feel like a distant memory. The airline has picked up a healthy pace over the last few months, introducing a newly-configured aircraft with flat beds and all-aisle access every 10 days, and […]

FIRST LOOK: The new United Polaris Lounge shines at Newark airport

The United Polaris galaxy expanded ever so slightly today, as the airline unveiled the third Polaris Lounge location, at New York-Newark Liberty International airport (EWR.) A luxurious haven for passengers departing or arriving in United’s intercontinental premium cabin, the Polaris Lounge Newark is modeled on its predecessors at Chicago O’Hare and San Francisco, and boasts minutely […]

FIRST LOOK: United’s stunning new Polaris Lounge at San Francisco airport

San Francisco airport has a new shining star. Today, United unveiled the widely-anticipated and long-awaited Polaris Lounge, an exclusive haven for passengers traveling on the carrier’s long-haul transcontinental premium service. The lounge also welcomes Business and First Class customers departing on flights operated by Star Alliance partners, including Lufthansa, Singapore Airlines, EVA Air, and ANA. At […]

FIRST LOOK: The new United Polaris Lounge Chicago O’Hare expansion

Over the holidays, United quietly unveiled a much-needed expansion of its popular Polaris Lounge for premium long-haul passengers at Chicago O’Hare airport. Polaris Lounges, the ground experience component of United’s much-hyped rejuvenated Business Class service, offer an impressive line-up of high-end amenities including semi-private productivity pods, full-service restaurant-style dining, luxurious shower suites, clothes pressing, individual […]

Another United Club bites the dust: a recap of United’s lounge closures and renovations

The main United Club at New York-Newark airport closed its doors permanently today, as the airline prepares to turn the venerable space into a posh United Polaris Lounge exclusively for international Business class passengers. Competition in the ground services arena for premium passengers is heating up, with American and United rolling out upgraded amenities and […]

United, EVA, Singapore Airlines close their lounges at San Francisco airport in preparation for Polaris

United’s Polaris business class service took off to much hype over a year ago—the airline touted new private seats with all-aisle access and exclusive Polaris lounges at major hubs—but landing hasn’t been smooth. Despite notable improvements to the in-flight “soft product” including excellent bedding, enhanced meals, new china and silverware, and a myriad of small […]

Three delayed airport lounges worth the wait

When it comes to airport construction projects, nothing can be said to be certain, except high costs and delays. We take a look at three highly anticipated lounges which were due to open around mid-2017 or earlier, for which we’ll need to wait a little longer—or much longer. The Qantas Lounge at London Heathrow Construction […]