Filoxenia Lounge

Heraklion - Kazantzakis (HER) Schengen area, near gate A1
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The basics
Operated by
Swissport
Swissport
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:           
Overview
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Overall
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  • Mike
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    Worst ever lounge experience. Three highly arrogant ladies refused to accept priority pass entrance due to „over booking“ – while the lounge was at max 50% occupied! No way to find any solution with them. Best would be to close the lounge and fire the staff.

  • PS
    Design
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    Impolite refusal to accept Priority Pass customers due to overbooking (questionable?). No willingness to find any alternative solution. Never had such a bad experience before.

  • Pascal Farkah
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    Schlechteste Lounge und Service überhaupt. Völlig überbucht. 3 Stunden Wartezeit mit kleinen Kindern. Niemals wieder!

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