United announces new clubs at New Orleans and Raleigh-Durham, trials expanded food program

At United’s Polaris Lounge Los Angeles launch event, all eyes were on the airline’s posh new facilities for intercontinental business class passengers. But the management team also touched on some exciting upcoming United Club developments. The United Club is United’s membership-based lounge product. Premier Gold customers also receive access when traveling internationally. We sat down with Alex… Read more »

oneworld announces alliance-branded airport lounges

Call it a teaser, perhaps. Or maybe a birthday that came a little too soon. On Monday, February 1st, oneworld, the second largest global airline alliance which links behemoths such as British Airways, American Airlines, Cathay Pacific, and Qantas announced a network of branded airport lounges—but stopped short of providing any details. The broader announcement,… Read more »

American Express restricts The Centurion Lounge access for Platinum card holders

We’ve written extensively about American Express Centurion Lounges. Located at eight airports in the US and reserved exclusively for Centurion and Platinum card holders and their guests, the clubs are elegant retreats featuring a complimentary full bar, free hot meals designed by celebrity chefs, luxurious shower suites, and stylish seating and work areas with power… Read more »

FIRST LOOK: Intimate and seductive, the United Polaris Lounge LAX

Watch out, LA: there’s a new star in town. This morning, United unveiled the highly-anticipated Polaris Lounge to guests and members of the media. The Polaris Lounge LAX is the airline’s fifth exclusive club for intercontinental business class passengers, and the second in California after San Francisco. Initially anticipated in November 2018, the lounge is… Read more »

Holiday cheer at The Centurion Lounge: mixologist Jim Meehan kicks off two weeks of festivities and giveaways

American Express is spreading holiday cheer at The Centurion Lounge. From December 3rd through 17th, Centurion and Platinum card holders and their guests will be treated to exclusive tasting opportunities, surprise appearances, and giveaways at all eight US locations, courtesy of American Express and The Centurion Lounge partners. The event rounds up an eventful year… Read more »

The three major US airlines devalue airport lounge memberships

The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First… Read more »

FIRST LOOK: The United Polaris Lounge Houston

Another month, another new United Polaris Lounge. It seems like the slow roll-out of Polaris, United’s re-imagined intercontinental business class product, is starting to feel like a distant memory. The airline has picked up a healthy pace over the last few months, introducing a newly-configured aircraft with flat beds and all-aisle access every 10 days, and… Read more »

American Express brings The Centurion Lounge to LAX

American Express is continuing to expand its wildly successful airport lounge network, with no less than three new locations on the books for 2019. On the heels of the arrival of two new clubs at Denver (DEN) and New York Kennedy (JFK), the financial institution will open a new Centurion Lounge at Los Angeles International… Read more »

FIRST LOOK: The new United Polaris Lounge shines at Newark airport

The United Polaris galaxy expanded ever so slightly today, as the airline unveiled the third Polaris Lounge location, at New York-Newark Liberty International airport (EWR.) A luxurious haven for passengers departing or arriving in United’s intercontinental premium cabin, the Polaris Lounge Newark is modeled on its predecessors at Chicago O’Hare and San Francisco, and boasts minutely… Read more »

FIRST LOOK: United’s stunning new Polaris Lounge at San Francisco airport

San Francisco airport has a new shining star. Today, United unveiled the widely-anticipated and long-awaited Polaris Lounge, an exclusive haven for passengers traveling on the carrier’s long-haul transcontinental premium service. The lounge also welcomes Business and First Class customers departing on flights operated by Star Alliance partners, including Lufthansa, Singapore Airlines, EVA Air, and ANA. At… Read more »

Asiana restricts lounge access for Priority Pass members

Priority Pass, the largest airport lounge access program, opens the doors to over 1,000 airline clubs and independent lounges worldwide. Members may visit any eligible lounge, no matter which airline they’re flying, and regardless of their class of service. Memberships come in different flavors and at several price points, but the most cost-effective way to… Read more »

FIRST LOOK: The new United Polaris Lounge Chicago O’Hare expansion

Over the holidays, United quietly unveiled a much-needed expansion of its popular Polaris Lounge for premium long-haul passengers at Chicago O’Hare airport. Polaris Lounges, the ground experience component of United’s much-hyped rejuvenated Business Class service, offer an impressive line-up of high-end amenities including semi-private productivity pods, full-service restaurant-style dining, luxurious shower suites, clothes pressing, individual… Read more »

The Qantas Lounge at London Heathrow is finally open, and it’s a stunner

© Qantas

Six months ago, we nominated Qantas’ new much-anticipated premium lounge at London Heathrow one of three lounges worth waiting for. After over a year of construction, rolling delays—in true Heathrow form—and radio silence from the airline, the new flagship club is now open, and it does not disappoint. Located at Terminal 3, The Qantas London Lounge spreads across… Read more »

Why frequent flyers need Priority Pass – and a 40% off Black Friday Deal!

Priority Pass is a subscription program that unlocks the doors to over 1,000 airport lounges across 500 cities worldwide. Members enjoy a comfortable and relaxing experience at the airport typically reserved for premium or elite passengers—regardless of their airline or the class of service they’re traveling in. Historically, Priority Pass has focused primarily on independent lounges—clubs operated… Read more »

FIRST LOOK: The new SkyTeam Vancouver Lounge

Yesterday, SkyTeam officially unveiled its newest joint lounge, located at Vancouver airport. The 20-member airline alliance celebrated the launch in style with live music, libations, and a full East-meets-West buffet spread representative of what passengers may look forward to. In attendance were Perry Cantarutti, SkyTeam’s CEO and managing director; Jacques Vareilles, SkyTeam’s Brand and Communications… Read more »