Air Canada imports the Cafe Lounge concept to Toronto

On Friday, Air Canada unveiled a new lounge concept at Toronto Pearson international airport Terminal 1. The new Air Canada Café is a bistro-style space exclusively for the airline’s domestic Business Class and Star Alliance Gold passengers. The Café experience revolves around a generous selection of grab-and-go fresh food and beverages that guests are encouraged […]

FIRST LOOK: The new flagship Alaska Lounge at Seattle-Tacoma airport is #avgeek heaven

Tomorrow will mark the culmination of the first phase of an ambitious five-year project to transform the venerable North Satellite at Seattle-Tacoma airport in partnership with Alaska Airlines, the airport’s largest tenant and the sole occupant of the satellite building. The 45-year old structure is undergoing a complete makeover, to the tune of $550 million dollars. […]

Inside the newly remodeled Star Alliance Lounge Paris

A handful of weeks ago, Star Alliance quietly unveiled the latest incarnation of its shared lounge at Paris Charles de Gaulle airport (CDG.) The club, situated in Terminal 1, is the home of ANA, Asiana, Egyptair, EVA, Ethiopian, THAI, Singapore Airlines, United, and Turkish Airlines among others. We took a peek at the remodel and […]

FIRST LOOK: Spacious and airy, the new United Club New York LaGuardia

“I love flying from LaGuardia!” said no one ever. The aging airport, famously decried by former Vice President Joe Biden as a third-world facility, was never designed for the demands of modern air travel. Even premium passengers, who are used to shorter lines and posh lounges, suffer from its awkward layout: several airline clubs are […]

FIRST LOOK: American Flagship Lounge and Flagship First Dining DFW

It’s been three long years since American Airlines tantalized the industry by announcing a complete reboot of premium ground services, complete with elegant seating areas exclusively for elite and Business Class passengers, and a luxurious complimentary full-service dining experience for First Class customers. The largest US carrier promptly rolled out the new-generation Flagship Lounges at […]

United announces new clubs at New Orleans and Raleigh-Durham, trials expanded food program

At United’s Polaris Lounge Los Angeles launch event, all eyes were on the airline’s posh new facilities for intercontinental business class passengers. But the management team also touched on some exciting upcoming United Club developments. The United Club is United’s membership-based lounge product. Premier Gold customers also receive access when traveling internationally. We sat down with Alex […]

oneworld announces alliance-branded airport lounges

Call it a teaser, perhaps. Or maybe a birthday that came a little too soon. On Monday, February 1st, oneworld, the second largest global airline alliance which links behemoths such as British Airways, American Airlines, Cathay Pacific, and Qantas announced a network of branded airport lounges—but stopped short of providing any details. The broader announcement, […]

American Express restricts The Centurion Lounge access for Platinum card holders

We’ve written extensively about American Express Centurion Lounges. Located at eight airports in the US and reserved exclusively for Centurion and Platinum card holders and their guests, the clubs are elegant retreats featuring a complimentary full bar, free hot meals designed by celebrity chefs, luxurious shower suites, and stylish seating and work areas with power […]

FIRST LOOK: Intimate and seductive, the United Polaris Lounge LAX

Watch out, LA: there’s a new star in town. This morning, United unveiled the highly-anticipated Polaris Lounge to guests and members of the media. The Polaris Lounge LAX is the airline’s fifth exclusive club for intercontinental business class passengers, and the second in California after San Francisco. Initially anticipated in November 2018, the lounge is […]

Holiday cheer at The Centurion Lounge: mixologist Jim Meehan kicks off two weeks of festivities and giveaways

American Express is spreading holiday cheer at The Centurion Lounge. From December 3rd through 17th, Centurion and Platinum card holders and their guests will be treated to exclusive tasting opportunities, surprise appearances, and giveaways at all eight US locations, courtesy of American Express and The Centurion Lounge partners. The event rounds up an eventful year […]

The three major US airlines devalue airport lounge memberships

The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First […]

Etihad outsources international lounge service in a bid to cut costs

The airline that connects Abu Dhabi to the world is struggling to make ends meet. The carrier’s seemingly unbounded ambitions are slowing to a grinding halt in light of rising fuel costs, and a series of disastrous investments in fledgling airlines such as AirBerlin, Alitalia, and Jet Airways. Etihad is responding to losses of over […]

The Centurion Lounge returns at DFW with extra space and amenities

The club that helped reshape the airport lounge market in the US is making a comeback. Today, American Express opens a new incarnation of the very first Centurion Lounge in the US at Dallas Fort Worth International Airport Terminal D. The new club, located near gate D12, steps away from the former space by gate D17, […]

FIRST LOOK: The United Polaris Lounge Houston

Another month, another new United Polaris Lounge. It seems like the slow roll-out of Polaris, United’s re-imagined intercontinental business class product, is starting to feel like a distant memory. The airline has picked up a healthy pace over the last few months, introducing a newly-configured aircraft with flat beds and all-aisle access every 10 days, and […]

American Express brings The Centurion Lounge to LAX

American Express is continuing to expand its wildly successful airport lounge network, with no less than three new locations on the books for 2019. On the heels of the arrival of two new clubs at Denver (DEN) and New York Kennedy (JFK), the financial institution will open a new Centurion Lounge at Los Angeles International […]

FIRST LOOK: The new United Polaris Lounge shines at Newark airport

The United Polaris galaxy expanded ever so slightly today, as the airline unveiled the third Polaris Lounge location, at New York-Newark Liberty International airport (EWR.) A luxurious haven for passengers departing or arriving in United’s intercontinental premium cabin, the Polaris Lounge Newark is modeled on its predecessors at Chicago O’Hare and San Francisco, and boasts minutely […]

FIRST LOOK: United’s stunning new Polaris Lounge at San Francisco airport

San Francisco airport has a new shining star. Today, United unveiled the widely-anticipated and long-awaited Polaris Lounge, an exclusive haven for passengers traveling on the carrier’s long-haul transcontinental premium service. The lounge also welcomes Business and First Class customers departing on flights operated by Star Alliance partners, including Lufthansa, Singapore Airlines, EVA Air, and ANA. At […]