United Club
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The basics
Overview
Access rules
United Club at Cleveland, OH - Hopkins (CLE) welcomes:
- United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
- United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (subject to capacity restrictions) (no guests)
- Active U.S. military personnel departing on a same day United flight (+family members)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)
Notes:
- Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
- A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.
Cards accepted
Air Canada Maple Leaf Club Worldwide
When flying a Star Alliance member airline.
United Club
When flying a Star Alliance member airline.
Airlines
You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
 | ANA (NH) |  | Aegean (A3) |  | Air Canada (AC) |
 | Air China (CA) |  | Air India (AI) |  | Air New Zealand (NZ) |
 | Asiana (OZ) |  | Austrian (OS) |  | Avianca (AV) |
 | Brussels Airlines (SN) |  | Copa Airlines (CM) |  | Croatia Airlines (OU) |
 | EGYPTAIR (MS) |  | EVA Air (BR) |  | Ethiopian Airlines (ET) |
 | LOT Polish Airlines (LO) |  | Lufthansa (LH) |  | SWISS (LX) |
 | Shenzhen Airlines (ZH) |  | Singapore Airlines (SQ) |  | South African Airways (SA) |
 | TAP Air Portugal (TP) |  | Thai Airways (TG) |  | Turkish Airlines (TK) |
 | United (UA) |
Other airlines
 | Aer Lingus (EI) |  | Virgin Australia (VA) |
Food & Beverages
Yelp
4.0 / 5, based on 38 reviews
John T.
2021-07-16 12:33:37
So glad they are open again in CLE.
They just reopened a few days earlier and so our expectations were low. No need to worry. Aside from the bar...
Debra V.
2019-09-11 06:53:31
Good breakfast. Cereal, oatmeal, hard boiled eggs, breads, fruit and yogurt. Healthy snack bar has little bags you fill to enjoy during your flight. The...
Debra V.
2019-09-11 06:53:31
Good breakfast. Cereal, oatmeal, hard boiled eggs, breads, fruit and yogurt. Healthy snack bar has little bags you fill to enjoy during your flight. The...
Linda A.
2019-07-02 09:09:49
United continues to eliminate services. They no longer have complimentary newspapers or even any magazine racks. It has become a club for a clean restroom...
Linda A.
2019-07-02 09:09:49
United continues to eliminate services. They no longer have complimentary newspapers or even any magazine racks. It has become a club for a clean restroom...
Jim O.
2019-04-20 05:11:36
I must have come on an off day, judging from other reviews. Saturday morning at 8:00AM and the juice and water dispensers are empty. Breakfast food was...
David H.
2018-08-08 07:29:06
HUGE United Club for the amount of people. It was built when CLE was a United Hub. A lot of space and quiet areas to work. Bar is decent but no drink...
Tanya C.
2018-06-02 18:37:13
I had a one time pass and lots of time to burn at the airport so I decided to use it. There is plenty of seating and tons of work space. The snacks were ok....
Kyle W.
2017-05-16 17:29:22
My own fault but was stuck in Cleveland waiting six hours for a departure. Club was very welcoming and a good spot to kill the hours. Wifi worked great and...
Nicole K.
2015-07-13 08:42:50
Great United Club. Has a large bar area, a media area (with a 'theater style' seating set up), desk area, and quiet area. They also have a few conference...
Nicole K.
2015-07-13 08:42:50
Great United Club. Has a large bar area, a media area (with a 'theater style' seating set up), desk area, and quiet area. They also have a few conference...
Comments
