Air Canada Maple Leaf Lounge

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COVID-19 service adjustments: Air Canada Maple Leaf Lounge is open with special service provisions.

The basics

Operated by

Air Canada (AC)

Alliance

Star Alliance

Food:

Complimentary snacks
Complimentary finger food

Drinks:

Complimentary soft drinks
Complimentary house wine and beer
Complimentary liquor

Other amenities:

Overview

Opened in December 2018, Air Canada’s Maple Leaf Lounge at St. John’s airport boasts sweeping view of iconic Signal Hill and the ocean. The space sports a fresh and modern design with elegant finishes and signature Canadian touches such as maple-wood screen walls.

Amenities include a snack and beverage selection, a business center with computers and a printer, and access to online magazines and publications.

The lounge is not staffed. Eligible customers must request the access code at check-in.

COVID-19

Air Canada Maple Leaf Lounge is open and operating with several special measures and protocols to keep you safe.

Enhanced cleaning protocol

Tables and chairs are sanitized after every use.
All high-touch areas are disinfected regularly throughout the day.
Dedicated washroom attendant responsible for disinfecting and sanitizing facilities after use.

Contact tracing

A record will be kept of all lounge visitors for 30 days.

Touchless experience

Customers are required to scan their own boarding pass, status card, or membership card to enter the lounge.

Hand sanitizer available

Hand sanitizer dispensers available.

Social distancing

Blocked or removed seats to allow for social distancing.

Face coverings required

All customers are required to wear a face mask except when eating and drinking.

Modified catering

Maple Leaf Lounge @ la table service: scan an NFC or QR code and order through your phone. Meals will be delivered to your table.
Meal snack bags with pre-packaged and sealed cold meal options.
Disposable cutlery roll will be provided with each meal.
Full bar service.

Some amenities are currently unavailable

Business services are limited to complimentary Wi-Fi and remote printing.
Newspapers and magazines are available digitally only through PressReader. Limited iPads are available and are sanitized between each use.

Airlines

You may have access to Air Canada Maple Leaf Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

Star Alliance

Access for eligible customers traveling on any Star Alliance member airline.

ANA (NH)	Aegean (A3)	Air Canada (AC)
Air China (CA)	Air India (AI)	Air New Zealand (NZ)
Asiana (OZ)	Austrian (OS)	Avianca (AV)
Brussels Airlines (SN)	Copa Airlines (CM)	Croatia Airlines (OU)
EGYPTAIR (MS)	EVA Air (BR)	Ethiopian Airlines (ET)
LOT Polish Airlines (LO)	Lufthansa (LH)	SAS (SK)
SWISS (LX)	Shenzhen Airlines (ZH)	Singapore Airlines (SQ)
South African Airways (SA)	TAP Air Portugal (TP)	Thai Airways (TG)
Turkish Airlines (TK)	United (UA)

Access rules

Air Canada Maple Leaf Lounge at St. John's (YYT) welcomes:

Air Canada Business class passengers (+1 guest)
Air Canada Maple Leaf Club members (no guests)
Air Canada Altitude Super Elite 100K, Elite 75K, Elite 50K and Elite 35K members departing on any Air Canada flight or a Star Alliance flight (+spouse or domestic partner, dependent children, and one guest). These members may also use domestic Maple Leaf Lounges upon arriving at airports in Canada.
Business Class passengers departing on an international Star Alliance flight (no guests)
First Class passengers departing on an international Star Alliance flight (+1 guest)
Star Alliance Gold Members (+1 guest)
One time pass holders, whether acquired through a Latitude or Flex fare travel option or through mileage redemption.
American Express AeroplanPlus Platinum and Corporate Platinum card holders.
United Club members departing on a Star Alliance flight (no guests)

Additional guests may accompany qualifying passengers for $20 CAD per person before 11 a.m. and for $30 CAD per person after 11 a.m.

View detailed access rules at aircanada.com

Cards accepted

Air Canada Maple Leaf Lounge membership accepted

When flying Star Alliance.

When flying Star Alliance.

Comments

Overall ratings

Overall

Keith Sherren

I have been coming here about once year for the last five years. It has never been good however now is totally disgusting. Hopefully not an indication of how AC maintains and operates its aircraft.

August 18, 2017, 7:06 pm

Reply
Nino Gogitashvili

The filthiest lounge ever. Filthy carpet , dirty tables , dirty dish bowl left in the sink , and the guy who suppose to look after the lounge sitting in the computor area being on his phone.

August 18, 2017, 6:46 pm

Reply
Brian

Easily the worst lounge I have ever been in. If you are looking for that business class experience this is not the place to start. The carpeting is filthy, rotten food and an attendant who is too busy on the computer to offer any services. The food is clearly store bought with some excuse for snacks that have been left out for hours, food poisoning anyone? In reality, there is no reason to visit the lounge apart from alcohol being offered as its the only way to deal with the place.

August 10, 2017, 2:03 am

Reply
Susan

Very very small, no bathroom, and flight display board is too high to see.
Staff used to be really good, but now changed.
A poor representation of the Maple Leaf Lounge.

July 21, 2017, 5:46 am

Reply