Air France KLM Lounge – SFO

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

  • Air France KLM Lounge - SFO

    © loungereview.com

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  • Air France KLM Lounge - San Francisco, CA (SFO)

    Air France KLM Lounge – San Francisco, CA (SFO)

    The Air France KLM Lounge at San Francisco airport is conveniently located immediately to the left of the International Terminal A security checkpoint. In addition to Air France KLM passengers, the club also serves Air Canada passengers, in the absence of a Star Alliance lounge at International Terminal A.

    Members of popular lounge access programs Priority Pass and Lounge Club are also welcome in theory, though in reality they are routinely turned away around Air France departure times because of capacity issues.

    Air France KLM Lounge design

    The venerable Air France KLM Lounge at San Francisco airport hasn’t changed much since its inception many moons ago as a Northwest Airlines (and then Delta) lounge. The décor is utilitarian to a fault, with an inoperative gas fireplace as the only noteworthy feature. Fortunately, the club received a fresh coat of paint and new furniture late 2016.

    Air France KLM Lounge - San Francisco, CA (SFO)

    Air France KLM Lounge – San Francisco, CA (SFO)

    The lounge is divided into three areas. Behind the reception desk is a seating area with a small snack and beverage counter. Windows run along the length of the lounge and provide plenty of natural light as well as outstanding close-up views on aircraft parked immediately outside—early in the afternoon, the Emirates A380 bound for Dubai makes for a perfect picture opportunity.

    In the rear is a second, larger room with a circular shape, where the buffet and dining area are located, and where most customers tend to congregate.

    Due to the overall lack of real estate, seating is dense and the layout affords patrons with little privacy. The club can get crowded and noisy at peak departure times. Power outlets are also sorely missing, though the recent renovations brought convenient table-top seating by the window and a few more plugs.

    Air France KLM Lounge - San Francisco, CA (SFO)

    Air France KLM Lounge – San Francisco, CA (SFO)

    There are also two smaller areas. Off to the side of the first room is a smaller space—the former business center—furnished with a sofa and a handful of leather seats including two bright red ones, perhaps in a nod to the Air France brand. While the room is more private and power outlets are more widely available, it is darker and window-less.

    Finally, adjacent to the reception desk is a small partitioned-off area for First Class passengers. There are no additional amenities, save for a bottle of Champagne, but the space provides slightly enhanced privacy.

    Overall, the Air France KLM Lounge at San Francisco airport International Terminal A is a clean and bright, but unimpressive space. Despite recent renovations, the lounge remains bare and devoid of a décor, and power outlets are very scarcely available.

    Air France KLM Lounge amenities

    The Air France KLM Lounge at San Francisco airport offers a limited set of amenities.

    Air France KLM Lounge - San Francisco, CA (SFO)

    Air France KLM Lounge – San Francisco, CA (SFO)

    The food and beverage selection is the highlight, as expected from a French airline. The food spread includes simple hot dishes such as roasted vegetables, pasta and soups, a salad bar, as well as tasty sandwiches made with French baguette, and desserts.

    On the drinks front, patrons will find bottled water, an enjoyable wine selection, Champagne, beer, as well as a soft drinks and an espresso machine. All drinks are available for self-service.

    Complimentary Wi-Fi is available. Next to the reception desk is also a selection of newspapers and magazines. Otherwise, the lounge lacks traditional business class amenities such as a staffed bar or showers.

    Air France KLM Lounge bottom line

    Air France KLM Lounge - San Francisco, CA (SFO)

    Air France KLM Lounge – San Francisco, CA (SFO)

    The Air France KLM Lounge at San Francisco airport has significantly improved with the late 2016 renovations, and features an enjoyable food and beverage selection. However, the physical space and overall lack of amenities remain underwhelming, and the lack of privacy and crowds at peak times can be bothersome. Unfortunately, there are currently no workable alternatives for Air France KLM passengers since the China Airlines lounge (operated by a fellow SkyTeam member) only opens in the evenings, and International Terminal A isn’t connected airside to the other terminals.

    The food and beverage offering makes the Air France KLM Lounge at San Francisco airport an attractive option for Priority Pass members. However, the latter may be turned away between 11 am and 2:30 pm, and between 7 pm and 10pm due to crowding. With this in mind, we would not suggest that Priority Pass members go through security in International Terminal A just to attempt to use the lounge.

    For information on possible alternatives, other lounges at SFO and rankings, check out our Definitive Guide to the SFO Lounge Scene.

    The pluses
    • The food and beverage offering.
    • The views on the tarmac.
    The minuses
    • The utilitarian look.
    • The cramped setup.
    • The lack of power outlets.
    Book your flight on Air France!
  • You may have access to Air France KLM Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

    SkyTeam

    Access for eligible customers traveling on any SkyTeam member airline.

    Aeroflot (SU)Aeroflot (SU)Aerolineas Argentinas (AR)Aerolineas Argentinas (AR)Aeromexico (AM)Aeromexico (AM)
    Air Europa (UX)Air Europa (UX)Air France (AF)Air France (AF)Alitalia (AZ)Alitalia (AZ)
    China Airlines (CI)China Airlines (CI)China Eastern (MU)China Eastern (MU)China Southern (CZ)China Southern (CZ)
    Czech Airlines (OK)Czech Airlines (OK)Delta (DL)Delta (DL)Garuda Indonesia (GA)Garuda Indonesia (GA)
    KLM (KL)KLM (KL)Kenya Airways (KQ)Kenya Airways (KQ)Korean Air (KE)Korean Air (KE)
    Middle East Airlines (ME)Middle East Airlines (ME)Saudia (SV)Saudia (SV)TAROM (RO)TAROM (RO)
    Vietnam Airlines (VN)Vietnam Airlines (VN)Xiamen Airlines (MF)Xiamen Airlines (MF)  

    Star Alliance

    Access for eligible customers traveling on the following Star Alliance member airlines only.

    Air Canada (AC)Air Canada (AC)    

    oneworld

    Access for eligible customers traveling on the following oneworld member airlines only.

    Qantas (QF)Qantas (QF)    

  • Air France KLM Lounge at San Francisco, CA (SFO) welcomes:

    • Air France La Premiere passengers departing on a sameday flight.
    • Air France and KLM Business Class passengers departing on a sameday flight.
    • Air France Premium Economy Class passengers departing on a sameday flight, for a fee payable in cash or miles.
    • Air France Flying Blue Gold and Platinum members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
    • Air France Flying Blue Silver and Ivory departing on a sameday flight operated by Air France, in any class of service, for a fee payable in cash or miles.
    • International First and Business Class passengers departing on or connecting to/from a same-day international flight operated by a SkyTeam member.
    • SkyTeam Elite Plus members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
    Notes:
    • Guests must be traveling on any flight operated by a SkyTeam member airline. Member must remain with the guests at all times during the visit.
    • Lounge access will be provided only at your departure airport and not on arrival, unless you are connecting to a domestic flight or other qualifying international flight.
    View detailed access rules at skyteam.com and airfrance.com

    In addition, the following passengers traveling on Qantas have access:

    • Business class passengers.
    • Gold, Platinum and Platinum One frequent flyers.
    • oneworld Sapphire and Emerald members.
    • Qantas Club cardholders.


    Get access to Air France KLM Lounge and 1,000+ other worldwide locations with Priority Pass - Save 10%!

    10% off on all Priority Pass annual memberships!

    Cards accepted

    Priority Pass accepted - click to save 10%!
    Lounge Club accepted
    DragonPass accepted
    Air Canada Maple Leaf Lounge membership accepted

    When flying Air Canada. Worldwide membership only.

    Delta Sky Club membership accepted
  • Overall Rating:
    8 comments

    1. Olivier Patérac-Ecarot FRANCE

      thanks very very very much to Samia and Nayree at the front desk of the Air France lounge, i forgot my iphone in my rent car and they help me to locate my iphone with their computer, to phone to the rent car office, to go back to the rent car garage, to have again my iphone, to be just in time for the boarding, it is the BEST service i never had before, with Air France staff, 1000 thanks again to Samia and Nayree

    2. Ryan

      Had he same issue as many above. Walked in and was turned away by an emotionless rude receptionist woman. I was not able to get her name but she was working 1/25/17 7pm shift. I am a priority pass member and she turned my party away saying there was a flight boarding at 10:40 and they expected the lounge to be full to 140 people. This lounge was completely empty on entrance.

    3. John Mooney

      ou’re Definitely Not A Priority in this Lounge!

      Twice in 2 weeks I was denied entry with my Priority Pass to the Air France Lounge at SFO due to a “expected flight”. The lounge was empty and I really needed to get some work done. After I complained the very unemotional woman at entry said “I guess we can let you in for a bit but you’ll have to leave”.

      Really? I’ve been a paid PP member and now received through my Ritz Carlton card and “You Guess” you can let me in so I can once again experience your horribly cold and tasteless food? Your crudités that are usually wilted and sad and are more “Crude” then anything else?

      I commute through SFO and the lounge use to be a little bit of refuge, not much but still a little from the rest my flights but apparently I’m not the only one dealing with this horrible service as per this reddit thread:
      https://www.reddit.com/r/churning/comments/5bvg7m/psa_for_those_of_you_who_got_the_csr_priority/?sort=confidence

      I’m sorry, I guess I never knew us PP members were second class customers. Now I know.

    4. John

      Negative 1. Very rude staff. Lounge was half full and they refused Priority Pass members. The nasty attendant refused to give her name. Unfortunately no cellphone coverage in the entrance so when I stepped out to call Priority Pass and they wanted to talk to her I walked back in and lost the call. Tried twice and gave up. Lodged a complaint though. If one of my employees was that rude and hostile I’d want to know

    5. RBS Black Client

      ::: Dreadful Lounge. Avoid at all cost :::

      Its atually a minus one star rating…

      This lounge, operated by collinson group… https://www.collinsongroup.com/contact-us

      The Royal Bank of Scotland, at present is contracted to this lounge, however given that they refuse alll entry to priority pass members, I doubt that RBS will continue with this arrangement for long… or they should not do so.

      There are other, better lounges in sfo… which maybe priority pass / rbs black card services, will contract with to enure a better, more decent, reasonable service for their clients. They have one chance to sort his out!

    6. Qantas Business Traveller

      I’m writing this review from the lounge. I agree with the site admin’s 2 stars.

      The lounge is very cramped, with power only available in a side room. I had to hover to finally get a seat, and had to clear the table myself as the staff were missing in action. Aside from the nice brie cheese, the snacks were disappointing.

      This is the only available lounge for Qantas Business class carriers. My score accordingly downgrades to 1 star if you are flying business.

      I’m now off to the public bar…

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  • Air France KLM Lounge at San Francisco, CA (SFO) is available to all travelers for a fee.

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