Aspire Lounge US Departures
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The basics
Overview
Access rules
Aspire Lounge US Departures at Calgary, AB (YYC) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you're flying. Purchase access now and save time and money.
- Select premium customers and elite members departing on an airline served by this lounge (see Airlines tab).
Cards accepted
Airlines
You may have access to Aspire Lounge US Departures as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on the following Star Alliance member airlines only.
 | Air Canada (AC) |
Other airlines
 | WestJet (WS) |
Yelp
4.0 / 5, based on 33 reviews
Art M.
2021-08-16 09:40:32
Beautiful lounge with its problems.
Nap / sleep lounges are poorly thought out and frankly disappointing.
Ledge for you to charge phones or place your...
Lawrence L.
2020-03-06 14:07:12
I had a very early morning flight and it was nice to have this lounge available. The entrance is to the left just after walking through the Duty Free maze....
Cynthia C.
2019-10-29 19:50:39
Quite roomy so there was definitely no issue with overcrowding as many of the Priority Pass lounges have struggled with. Everything here is self serve...
Cindy Z.
2019-08-29 13:24:18
I absolutely love this lounge --if only the rest of them were like this one! I spent over 2 hours here before my flight thanks to my Priority Pass (bless...
Cindy Z.
2019-08-29 13:24:18
I absolutely love this lounge --if only the rest of them were like this one! I spent over 2 hours here before my flight thanks to my Priority Pass (bless...
Scott L.
2019-08-23 09:31:23
How many slices of affordable heaven have you ever found in an Airport? Not many right? Well, for $US 34.47, eat, drink, and be merry at Calgary-Airport....
Tina L.
2019-07-06 15:56:29
I didn't expected much going in to this lounge since the Alaska lounge in Los Angeles disappointed me much. This one was way better. The place is clean...
Lisa W.
2018-06-23 08:57:40
So big and empty with tons of seating. The area is huge with grand ceilings overlooking the terminals.
At first I was not a fan because there wasn't much...
Michael T.
2017-10-23 17:17:56
Three cheers for the Chase Sapphire Reserve Card!
Knowing I was traveling from Canada to the US, I should have realized I was going international. I guess...
Nicole Q.
2017-09-24 08:47:49
I'm surprised by the tough reviews for an incredible lounge, hands down in my top 3 priority pass lounges so far.
You might already expect the full bar,...
Comments
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Photos
Photo courtesy of Ryan Hoult
Photo courtesy of Ryan Hoult
Photo courtesy of Ryan Hoult
Photo courtesy of Ryan Hoult
Photo courtesy of Ryan Hoult
PURCHASE
Overall ratings
I gave this place one star because the system would not let me rate it lower.
The food, when there is any is poor and never seems to change. How many days can you serve butter chicken? There are often no glasses or plates or flatware. The staff is invisible, the internet is snail pace and they close at 7PM in an INTERNATIONAL terminal.
Disgusting. American Express should disassociate themselves from this place.
I viewed a number of reviews about this lounge. All the same comments apply – very nice layout and new fixtures. Men’s room was clean and functional. Didn’t use the showers or rest area. Nice, comfortable and quiet. It ends there. The food is mediocre. The wine selection is worse (Apothic Red only, I`d rather drink battery acid). Cleanup is sporadic. Lots of dirty plates around. Considering this is a \\\\\\\\
The beverage selection is limited. Two wines, white and red, both substandard. Not even up to a low cost red. Food was limited in choice. The nut bowl was a ragged mess of old peanuts. Cheese looked like it came out of a grocery store in the sticks. Cold cuts were artificial. There was a hot meal that was passable.
WiFi is limited to the airport free service, which is better than average.
I agree with all of the above, really poor. Dirty plates everywhere, no staff evident, limited selection of very ropey food and a bag load of attitude when I had to go into the kitchen to ask for red wine.
This is the lounge for BA flights at Calgary and its really not anywhere near up to standard. Avoid if you can. I will route via Vancouver if possible in the future.
Well, I have to say I have now been disappointed twice. Tried to use the lounge in early November and they did not have their liquor license yet. Did not go in. Used 4 passes for family on Dec 17th trip. No one at the desk to help. Had to wait quite a while for someone to come. Dirty dishes everywhere. I have pictures. Food was sub par as compared to the previous lounge on the US side. Very disappointed I wasted 4 passes on this place. You should take a lesson from the previous Rocky Mountain Lounge, or go to Vancouver lounge and see what they should be like.
I chalked up my first visit as growing pains, but services have down graded even further since my last visit. Granted the current design is bright and cavernous, my kudos ends there. Ladies toilet dont flush properly. Someone must have used a muddy mop and pushed the muck along bottom of the stall. Hot and cold food were limited and unappealing, unless you like dried cold cuts in earliest stage of jerky processing, curled dessicated sliced cheese, cubes of coagulated mess disguised as scrambled eggs, super market rejects dried up danishes, get the picture? Such a shame to have a brand new promising facility so under serviced. I would be embarassed to take my guests there. I wish I can give negative stars for subpar services.
US departure Aspire lounge YYC
Agree totally with the above review, Unappetizing food,
Men’s toilet has only 1 stall, 2 urinals and no
garbage bins. The old Rocky Mountain lounge
is much better.
This is the worst lounge I have ever been in at any airport anywhere. I was looking forward to trying it out as Calgary is my home airport. Upon arrival there was one person at the checkin desk. She was dealing with a problematic card reader for Priirity Pass and was also taking phone calls. She did not look up to greet any of the guests who were starting to line up. Although I was next in line it still a further 13 minutes before she checked me (without apology).
The lounge itself is a big open space sparsely furnished with what can only be described as cold, uncomfortable seating. The tables and chairs near the food and beverage station are limted and look very cheap.
The ladies room has no working soap dispensers and the door locks are misaligned meaning the door must be held shut by hand.
The food and beverage is appalling. When I arrived at 5 pm there was a foil tray with steamed broccoli and some sliced cheese. After 20 minutes or more the brought some cold cuts, Chicken breadth and cold beef gravy.
The bar area is also sparse and the only wine available is the cheapest Canadian Wine you can buy. One type of blended red wine from Pellar.
Because the loung is a loft style there is a lot of background noise from the terminal below.
Miss the old lounge in US departures where there was always a pot of hot soup and premise sandwiches.
Fortunately I entered the lounge as a guest. If I had paid the $40 entry fee I would most certainly have asked for a refund.
Do you self a favor and Aspire to eat, drink and relax at on of the vendors instead.