British Airways Arrivals Lounge

London - Heathrow (LHR) Terminal 5, landside, level between Arrivals and Departures
OUTSIDE SECURITY
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  • Overall:
    • Danny Eyles
      2 years ago

      Arrived at Terminal 5 having booked with Travel Republic and forgot that we should only have had one suitcase between us and turned up with two! Many thanks to the VERY HELPFUL B.A. customer service lady for helping us out sorting out the easiest and cheapest way to resolve our problem to and back from Menorca. Really took her time and wanted to help us out of what could have been a stressful start to our holiday.

    • loungereview.com Post author
      5 years ago

      One of the most versatile arrivals lounges in the world — breakfast room, spa, business center, private restaurant, lounge area. Despite some flaws (few massages available, horrible shower design), this is still one of the most impressive arrivals lounges we’ve come across.

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