Premium Traveller Lounge

Frankfurt am Main (FRA) Terminal 2, Concourse D (Schengen), near gates D26-D27
CLOSED PERMANENTLY
Lounge closed: The Premium Traveller Lounge at Frankfurt airport closed permanently in March 2021. As an alternative, Priority Pass members are invited to visit the nearby Sky Lounge.

The basics
Operated by
Iberia (IB)
Iberia (IB)
Alliance
OneWorld
oneworld
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:       
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Overall ratings
Overall
Design
Ambience
Food and drinks
Amenities
Service

  • Bartosz Laboga
    Design
    Ambience
    Food and drinks
    Amenities
    Service

    PREMIUM TRAVELLER experience? Hell NO!!!
    Very simple lounge. No WC. Choice of food / beverages limited to minimum. And all that would be still somehow acceptable if not the terrible service!
    Before my flight to Spain on June the 4th around 9:30 a.m. I decided to spend some time in a lounge. I still regret that I randomly chose this one instead the Air France one just next door. While preparing myself a drink I totally accidentally broke a little plate. I started cleaning, immediately putting the broken pieces into the trash bin. The lady from the front desk came shortly afterwards after she heard the noise. I apologized and continued to pick up the broken pieces. She disappeared! She came back about 10 minutes later and found a piece of a broken plate on the floor which I must have missed, and loudly scolded(!!!!) me in front of other guests that I didn’t clean up properly!!!!! I felt so humiliated. That was by far the worst lounge experience I have ever had. My recommendation: AVOID AT ANY COST!!!!
    ps. I see from other comments that I am not lonely with my experience. #Fraport please look closer at this place!

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