Air France KLM Lounge

Toronto, ON - Lester B. Pearson (YYZ) Terminal 3, Concourse C (International), above gate C33
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The basics
Operated by
Air France (AF)
Air France (AF)
Alliance
SkyTeam
SkyTeam
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:             
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Yelp
Comments
Overall ratings
Overall
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  • SoroSuub1
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    The lounge is a step up from the plaza premium lounges. Ample seating, open bar and a selection of hot foods that were alright. When I was there during late night dinner, they had pizza, spicy thai chicken, spring rolls, vegetables, soup and potato fries, as well as a salad bar and fruits. The hot food is most likely pre-made by one of the foodservice companies and sits in a heating tray until ready to serve.

    If you’re in Terminal 3 domestic/international, this is the best choice and I’m rating it as such. If this were hypothetically located in a competitive airport like SIN (or next to flagship lounges), then of course it would rate poorly in comparison.

    It’s located at the end of the international pier, up one level from departures (accessible by elevator), next to the Priority Pass lounge. Accessible from BOTH the international and domestic areas of YYZ Terminal 3 (it’s one continuous area), there is no restriction on access to the lounge by domestic passengers despite the wording in the app.

  • Clay
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    Between the plaza lounges, this is probably the best one. Great food, great drinks.

    1. Corinne.Murray

      Were we in the same lounge? I was there Friday night and was embarrassed for Air France/KLM and that this lounge was in a Canadian airport. It was dirty (carpet and furniture) as well as the cutlery and glasses. The food seems to all come from a box, can or freezer. Even the salad tasted packaged. Frozen pizza, frozen mixed veg, frozen or jarred chicken cacciatore (didn’t taste like any cacciatore I’ve ever had, and laced with black pepper). Packaged cookies and tarts. Cheap crappy wine. The counters were filthy with spilt booze, bottled salad dressings, and drips from serving spoons. No one seemed to be cleaning up regularly. Having visited KLM lounge in Amsterdam and affiliated lounge in Barcelona two weeks previously, I could not believe those airlines would put their names to this one in Pearson.

  • Stefano Zanero
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    Of course COVID. Of course capacity. Of course changes to service. But there are ways to handle these things… and this was just not the right way. Sorry to say.

    In normal times I guess this lounge does not suck terribly.

  • Eddie K

    The lounge receptionist was surprisingly rude, and caught me off guard. It seemed as though she was having a bad day. She also refused to give me her name i.e. she wanted to make sure she wouldn’t be held responsible for what she said.

  • Kevin

    Not a problem with my priority pass before, However, an unpleasant Asian receptionist tried to push me to plaza Platinum lounge, horrible.

  • Richard Brklacich

    I do rate this one above most North American lounges.
    They do provide free wi-fi, hot food, liquor, beer, soft drinks, pretty much in line with what you’d expect from other lounges except the liquors are self-serve. Furniture seems to be better though so I rated this one above other lounges. Spacious too, that also was better than others but I guess it depends on the time of the day. I am flying on Aer Lingus in Business Class and I was allowed to use the lounge.

    Egg rolls were good. Vegetarian lasagne, I think, was next to the egg rolls. I had some of that too, it was good. I didn’t look for the sign.

    USB and plugs for computers. Panoramic view of the airport outside the windows. Plenty of work spaces and other areas.

  • Harold Brown

    What you would expect. Very friendly staff though and reasonable selection. Enough variety to have a meal to allow you to get on board and fall asleep immediately.

  • TravelGuy

    Very basic lounge facilities. Not very large and nothing special about this lounge. There are seating areas spread out, but if you want a window view there is extremely limited seats. Food offerings are extremely basic – a soup, bread and toaster, one warm dish (today a samosa bite), veggie sticks, crackers. Beverages are also limited in choice and the coffee machine is out of order. Don’t expect much of a lounge experience. It’s quiet but the public waiting areas downstairs look just as comfortable.

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