Air France KLM Lounge
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The basics
Access rules
Air France KLM Lounge at Toronto, ON - Lester B. Pearson (YYZ) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you’re flying. Purchase access now and save time and money.
- Air France and KLM Business Class passengers departing on a same–day flight.
- Flying Blue Gold and Platinum members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
- Flying Blue Silver members departing on a same–day flight operated by Air France, in any class of service, for a fee payable in cash or miles.
- International First and Business Class passengers departing on or connecting to/from a same-day international flight operated by a SkyTeam member.
- SkyTeam Elite Plus members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
Notes:
- Guests must be traveling on any flight operated by a SkyTeam member airline. Member must remain with the guests at all times during the visit.
- Lounge access will be provided only at your departure airport and not on arrival, unless you are connecting to a domestic flight or other qualifying international flight.
Cards accepted
Airlines
You may have access to Air France KLM Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
SkyTeam
Access for eligible customers traveling on any SkyTeam member airline.
 | Aerolineas Argentinas (AR) |  | Aeromexico (AM) |  | Air Europa (UX) |
 | Air France (AF) |  | China Airlines (CI) |  | China Eastern (MU) |
 | Czech Airlines (OK) |  | Delta (DL) |  | Garuda Indonesia (GA) |
 | ITA Airways (AZ) |  | KLM (KL) |  | Kenya Airways (KQ) |
 | Korean Air (KE) |  | MEA Middle East Airlines (ME) |  | Saudia (SV) |
 | TAROM (RO) |  | Vietnam Airlines (VN) |  | Virgin Atlantic (VS) |
 | Xiamen Airlines (MF) |
Other airlines
 | Aer Lingus (EI) |  | Azores Airlines (S4) |  | El Al (LY) |
 | Hainan Airlines (HU) |  | Ukraine International Airlines (PS) |
Yelp
3.0 / 5, based on 7 reviews
Brandon B.
2020-01-09 19:47:40
Great if youre looking for kosher food. Has a nice view of the tarmac and has a decent amount of space. Kind of a weird layout but I enjoyed my stay and I...
Anastasia B.
2019-10-30 18:07:20
We had a great experience during our five-hour layover. The check-in agent was efficient and pleasant. Good selection of food - even I was able to find...
Rex K.
2018-10-29 23:57:07
A nice lounge located upstairs at the end of the C Pier in Terminal 3. It has a great view of the taxiways and some runways, perfect for the aviation geek...
Rex K.
2018-10-29 23:57:07
A nice lounge located upstairs at the end of the C Pier in Terminal 3. It has a great view of the taxiways and some runways, perfect for the aviation geek...
Brandon C.
2017-08-28 08:58:24
Almost perfect. Air France has managed to create a lounge that ticks most all the boxes.
While the space is slightly small, and while they use the showers...
Tom C.
2017-06-15 22:26:59
One of the lesser quality airport lounges I've been in . They had a very small selection of food and snack choices, Styrofoam plates, soggy wet pre-wrapped...
Maria B.
2016-10-10 04:51:07
This is a nice lounge for KLM flyers. In the International Terminal (Terminal 3) of Pearson, its near gate C32. The buffet is large and well stocked....
Comments
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Overall ratings
The lounge is a step up from the plaza premium lounges. Ample seating, open bar and a selection of hot foods that were alright. When I was there during late night dinner, they had pizza, spicy thai chicken, spring rolls, vegetables, soup and potato fries, as well as a salad bar and fruits. The hot food is most likely pre-made by one of the foodservice companies and sits in a heating tray until ready to serve.
If you’re in Terminal 3 domestic/international, this is the best choice and I’m rating it as such. If this were hypothetically located in a competitive airport like SIN (or next to flagship lounges), then of course it would rate poorly in comparison.
It’s located at the end of the international pier, up one level from departures (accessible by elevator), next to the Priority Pass lounge. Accessible from BOTH the international and domestic areas of YYZ Terminal 3 (it’s one continuous area), there is no restriction on access to the lounge by domestic passengers despite the wording in the app.
Between the plaza lounges, this is probably the best one. Great food, great drinks.
Were we in the same lounge? I was there Friday night and was embarrassed for Air France/KLM and that this lounge was in a Canadian airport. It was dirty (carpet and furniture) as well as the cutlery and glasses. The food seems to all come from a box, can or freezer. Even the salad tasted packaged. Frozen pizza, frozen mixed veg, frozen or jarred chicken cacciatore (didn’t taste like any cacciatore I’ve ever had, and laced with black pepper). Packaged cookies and tarts. Cheap crappy wine. The counters were filthy with spilt booze, bottled salad dressings, and drips from serving spoons. No one seemed to be cleaning up regularly. Having visited KLM lounge in Amsterdam and affiliated lounge in Barcelona two weeks previously, I could not believe those airlines would put their names to this one in Pearson.
Of course COVID. Of course capacity. Of course changes to service. But there are ways to handle these things… and this was just not the right way. Sorry to say.
In normal times I guess this lounge does not suck terribly.
The lounge receptionist was surprisingly rude, and caught me off guard. It seemed as though she was having a bad day. She also refused to give me her name i.e. she wanted to make sure she wouldn’t be held responsible for what she said.
Not a problem with my priority pass before, However, an unpleasant Asian receptionist tried to push me to plaza Platinum lounge, horrible.
I do rate this one above most North American lounges.
They do provide free wi-fi, hot food, liquor, beer, soft drinks, pretty much in line with what you’d expect from other lounges except the liquors are self-serve. Furniture seems to be better though so I rated this one above other lounges. Spacious too, that also was better than others but I guess it depends on the time of the day. I am flying on Aer Lingus in Business Class and I was allowed to use the lounge.
Egg rolls were good. Vegetarian lasagne, I think, was next to the egg rolls. I had some of that too, it was good. I didn’t look for the sign.
USB and plugs for computers. Panoramic view of the airport outside the windows. Plenty of work spaces and other areas.
What you would expect. Very friendly staff though and reasonable selection. Enough variety to have a meal to allow you to get on board and fall asleep immediately.
Very basic lounge facilities. Not very large and nothing special about this lounge. There are seating areas spread out, but if you want a window view there is extremely limited seats. Food offerings are extremely basic – a soup, bread and toaster, one warm dish (today a samosa bite), veggie sticks, crackers. Beverages are also limited in choice and the coffee machine is out of order. Don’t expect much of a lounge experience. It’s quiet but the public waiting areas downstairs look just as comfortable.