Premier Lounge

Bali - Denpasar Ngurah Rai International (DPS) New International Terminal, above La Place restaurant, take the elevator from the duty free area to the mezzanine level
CLOSED TEMPORARILY

COVID-19 closure: Premier Lounge is temporarily closed.

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The basics
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: yesSmoking Room: no
Other amenities:               
Overview
Access rules
Airlines
Comments
Overall ratings
Overall

  • Very basic lounge. The wi-fi is slow. The food and drink selection is minimal. There are toilets and showers, though a bit tired around the edges.

  • Luke

    This lounge is a joke.

    Cockroaches running around the floors, seats so worn they have holes in them and the fabric is sticky from not being cleaned properly.

    Staff are rude and disinterested.

    In busy times it’s hard to find a seat and the bench lounges are taken up by people putting their carry on bags on them because the floor is filthy.

    It’s a pity airlines don’t have their own lounges and dump everyone in this place. I’m sure most of them are embarrassed.

  • Manson

    Shocking, it was dirty with cockroaches running around the food. Also it was packed and any spare seats were very dirty!

  • Poor, unfriendly staff (strange for ID), food level not acceptable. Basically a shame for airlines that use it. I was flying Thai Airways and I wonder, why they chose such low level. Better give travellers a voucher for a restaurant than seeing the THAI logo at this lounge.
    Besides the above, the lounge had leakages from the aircon dropping on passengers, toilets out of order, food replenishment low, a not suitably functioning Wi-Fi (I am using tethering of my phone now)…
    Well, an experience! As another guest put it: “This lounge is as exciting as sitting on the tarmac!”

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