Sala Zafiro (Departures)

Santiago de los Caballeros - Cibao (STI) International Terminal, 2nd floor, East side, next to the elevator
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The basics
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:         
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  • JC
    Design
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    Service

    This room is total chaos. Attendannts leave their post often. People just walk right in without being checked-in first. During my last visit, there was no one attending to the front desk and guests (and likely non-guests) were looting the bar. There seemed to be an incentive for attendants to go out and offer non-member travelers to get in the room for exchange of cash. These cash paying guests often don’t respect the rules and are very loud and disruptive. These room is definitely a blemish on the program and shall be held accountable for the substandard service.

  • Elba Gomez
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    El servicio no es bueno, nunca me ofrecieron nada de tomar o picaderita, creo que están bien concentrados en clientes que pagan extra por el acceso y no los que ya tenemos el acceso, quizás es algún asunto de comisión, tuve que pedir una botella de agua 3 veces antes que me la facilitaran, y a los demás clientes que recién habían convencido de obtener la membresía le ofrecían todas las amenidades. Deben mejorar el servicio al cliente.

  • Ira Malek

    Small nice place, the people there were great to my senior mom and me prior to Delta flight home to JFK!
    Thanks!

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