Star Alliance Lounge

CLOSED PERMANENTLY

© Copyright Star Alliance

Lounge closed: The Star Alliance Lounge at Sao Paulo airport closed permanently on April 1st, 2021. Going forward, individual Star Alliance member airlines will offer specific lounge arrangements for their customers.

The basics

Operated by

Star Alliance

Alliance

Star Alliance

PERMANENTLY CLOSED

Food:

Complimentary snacks
Complimentary cold buffet
Complimentary hot buffet

Drinks:

Complimentary soft drinks
Complimentary full bar

Other amenities:

Overview

The Star Alliance lounge at Sao Paulo airport opened in 2015, as part of the move of Star Alliance member airlines to the new Terminal 3.

The new lounge features plenty of natural light, a bright and airy design with tall windows — a fortunate complete departure from the legacy standard Star Alliance lounge design — along with a buffet with a selection of snacks, hot and cold items and beverages, and plenty of seating options with power outlets at all seats and USB ports to recharge electronic devices.

Note: Priority Pass members are only admitted Saturday-Wednesday from 7 AM to 4PM and 10PM to 3AM, and Thursday-Friday from 7 AM to 3PM and 8:30 PM to 3AM.

Description courtesy of Star Alliance:

This lounge accommodates over 295 guests in a variety of unique Brazilian inspired settings featuring designer furniture from some of Brazil’s most talented furniture designers. The lounges privileged location overlooks the atrium and airfield beyond. In addition guests will find a well-equipped café area serving complimentary light hot and cold refreshments.

For those looking to work, a dedicated business center is available along with numerous power and USB outlets throughout the lounges. In addition wireless printing and fast Wi-Fi internet make getting jobs done easy.

Four fully appointed shower suites are available to those looking to freshen up.

Yelp

4.0 / 5, based on 13 reviews

Lu-Shien T.

2020-10-29 07:16:53

Gorgeous lounge, few people. Small section of food and beverages served to you for safety. It was very early in the morning but they had the coffee, juice...

Pedro D.

2019-12-02 15:58:42

One of the better lounges at Guarulhos airport. When there is room available, it is worth it (often packed). The buffet has some good snacks, the lounge...

Brian M.

2019-09-13 15:34:02

Super crowded, long wait for showers (with inaccurate wait time estimates) Food selection is average for lounges...nothing spectacular Nice decor,...

Jerry J.

2019-03-24 19:29:45

Had an 8 hour layover in São Paulo and instead of perusing the same few stores for 8 hours we decided to pay for a lounge. We went to star alliance because...

Jerry J.

2019-03-24 19:29:45

Had an 8 hour layover in São Paulo and instead of perusing the same few stores for 8 hours we decided to pay for a lounge. We went to star alliance because...

Ha D.

2018-03-17 16:06:06

This is a pretty nice lounge. Lots of seating, and quiet, with showers. The food isn't great, but I really can't complain. There's a self-serve bar. I just...

Chaldea S.

2017-06-19 16:31:46

Worth it. Had a 6 hour layover in São Paulo and I've got to be honest... having a nice, quiet space to relax, eat, drink and chill out was the best...

I-Lin L.

2016-02-24 20:55:53

Instead of individual club lounges for each airline, there is only one giant lounge here, and they've made it really nice. I love the display of hot and...

Comments

Overall ratings

Overall

TandTSwitzerland

Nice modern lounge, nice design. Very large and airy. However this lounge is used by all star alliance airlines so it gets very crowded.

Large food selection

Nice showers, however toilet area too small for size of lounge.

September 12, 2018, 12:00 pm
Juan

I have to preface this with a big thumbs up for the staff that work at this facility, but that’s about the only thing the lounge has going for it. For a city the size of Sao Paulo, you would have thought Star Alliance could have stepped up their game a little when it came to the departure lounge. GRU Star Alliance lounge is far too crowded, noisy, uncomfortable seating, complete lack of private/quiet workspace, slow internet (I mean 1997 slow…), and a 45min wait for a shower, which was then devoid of hot water and looked more like a public bathroom than a premium departure lounge facility. A poor selection of food and a generally noisy environment led to a 3hr wait for a flight feeling more like 6.

June 27, 2018, 4:11 pm
Jack

The lounge is bright airy spacious and comfortable. The food is marginal

May 19, 2016, 1:57 pm