SweetWater Mountain Taphouse
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The basics
Restaurant
Overview
Yelp
4.5 / 5, based on 2 reviews
Hans-Peter G.
2021-09-27 15:39:15
Tasty beer and yummy food in a quiet wing of the airport. What more can one ask for?!
Stefanie C.
2021-09-22 19:16:58
While searching for a spot to kill time at the airport, I stumbled across Sweetwater Mountain Brewery on the DIA website. The business didn't exist on Yelp,...
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Overall ratings
Most impressive was the outstanding customer service provided by Anthony. He quickly brought our fish and chips and fish sandwich, refilled our waters and ice tea, and checked on how we’re doing. I thought I was at a five star restaurant! Thank-you Anthony.
I never write reviews because I understand that sometimes things happens out of people’s hands, but I felt obligated to write this one because this culture of employees being rude to customers and thinking their job is safe because no workers out there has to stop.
I don’t know the name of the employee, but will call her earrings. We are a family of 3 (10 months old) had a very tight window of 40 minutes to grab a bite before our flight. Once we were seated I tried to get earrings attention for 10 minutes, and when I finally caught her eye she yelled that I just sat down and need to wait. The restaurant wasn’t even that busy. She took the order of the gentleman who was right before of us. But she decided that in her own wisdom that I haven’t waited yet. I even told her I now have only 30 minutes, but she shrugged her shoulders. So we left the place so this review isn’t about the food. It’s about a rude non compassionate employee who lacks the basic understanding of working in an airport, that people are usually traveling and sometimes they just want a quick bite because of a tight schedule. Her attitude was so appalling I had to write this review.
Thank you for ruining the first part of our trip.