Swissport Horizon Lounge

Geneva - Cointrin (GVA) Near gates A09-A11, mezzanine level
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The basics
Operated by
Swissport
Swissport
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:             
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Overall

  • Pam russell

    Due to a lack of seating and with a long wait went this lounge. Cost was 120swiss francs for myself and two teenagers. Friendly staff but facilities thin. No toilets in area, no phone charging facility other than standard plug sockets. Fortunately staff at reception charged via their computer.
    It was very busy. There was a limited food choice for late afternoon. Cereals, bread, mushroom soup and pasta with mushroom sauce – apparently tasteless. There was no biscuit/ cake to have with coffee. My nephews had nothing to eat as so limited so poor value. I had expected more in Switzerland and for the cost. Also no departure board so had to keep on going out to check on our delayed flight.

  • TecloniaTraveller

    5th October 2017 at around 8:30pm. I can’t believe the audacity of the staff at this lounge. The lounge does not have their own toilet and I was told to go “the left” which I did but I could not find any toilets to the left, I went back and was told to go “to the left” again. It turns out that you have to walk left then across to the kid’s corner then around to the left. I told the staff at the desk that they should be more specific with instructions and I was met with all three women standing up yelling at me telling me I should “complain to the airport” and “I was right! you go left!” like hyenas about to rip my head off. What a way to treat your customers. I am a Priority Pass member and this is far the worst lounge I have ever been to. Not toilet on site, no manners, no food, just a couple of tiny biscuits and some drinks.

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