TAROM Business Lounge

Bucharest - Henri Coanda International (OTP) International concourse, above gate 7
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The basics
Operated by
TAROM (RO)
TAROM (RO)
Alliance
SkyTeam
SkyTeam
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: yes
Other amenities:       
Overview
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Overall ratings
Overall

  • One of the worst Sky team lounges I have ever been too. The worse thing about it is their horrible customer service. The reception is ok, however the staff serving in the lounge is like a bunch of low grade service employees more suited for a one star hotel. They are many and they are LOUD. Since the place is majorly overstaffed – over 6-7 staff walking pretend to replenish stuff essentially they just sit around talking loudly to each other. Recently they improved the food situation a bit after at least 6 or 7 years of bashing from the international community about their standards. they now have soggy white bread sandwiches. Forget about warm food, soup, anything nutritions, fresh fruit. They have a canned odd looking fruit-like offering. Just really a distasteful cheap, horrid place. They also changed the furniture. I am not sure who was in charge but the couches they replaced are so extremely uncomfortable, hard to be any worse. they use to have 3 large white sofas in the front. They were at least easy to sit on. Now you can get a backache within minutes, especially after a flight and waiting for another one. Just whoever manages this place is doing a really poor job with no though of the customer in mind, severly under the international standards and the only thing I can compliment them for is that at least they put a small effort to improve the food. My advice to any sky team elite members, if you have the chance, just avoid flying with tarom and having to use this lounge

  • L R

    This is sure the most horrible business lounge at an international airport. Rude staff and no facilities. Zero food apart from a few stale crisps and peanuts. Better to wait at the overcrowded burger place downstairs. Truly terrible.

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