The Club at LAS

Las Vegas, NV - Harry Reid (LAS) Concourse D, near gate D33
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The basics
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: noSmoking Room: no
Other amenities:           
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  • Madeline
    Design
    Ambience
    Food and drinks
    Amenities
    Service

    Visited at 11am on a Friday. Check-in desk was understaffed so there was maybe a 5 minute wait but then digital Priority Pass Check-In was easy.
    Lounge was VERY full maybe 90% of seats taken, but apparently the Centurian lounge had a line out the door and the United lounge was also very crowded. Lounge was reasonably spacious with nice large windows overlooking the tarmac, but if this is going to be only 1 of 3 lounges in all of Terminal 3 then it’s insufficient. They look to have crammed in as much seating as possible so they did their best with the design- modern but unremarkable- with furniture more comfortable than at the gate bit not by much. Plenty of small tables and outlets, very laptop-friendly setup. Have their own WiFi network with reasonably good speed.
    Bathroom was fine with separate gender-neutral rooms.
    No hot food options except for two soups. Cold buffet options were minimal but serviceable- salad area, mini sandwiches, potato salad, snack area, apples pre-wrapped in saran wrap so it was easy to grab one for the plane.
    The water machine was broken and the infused water dispensers were empty most of the time I was there so you had to go to the bar for water. Only one bartender for a full lounge and she was SO SLOW because she was helping with non-bar tasks too. Had the house Sauvignon Blanc which was complimentary and tasty but unremarkable.
    Service experience was mediocre mostly because they were understaffed for a full lounge. No one was particularly friendly. And the folks coming around to take plates would leave carts in the middle of the aisles which made it even more difficult to get around an already-crowded lounge!
    Overall I would try the other lounges in LAS before coming back here, but it’s the only Priority Pass option. Still quieter than the terminal where there are noisy casino games. Mediocre experience but better than nothing!

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