The Haven by JetQuay
Note: The Haven by JetQuay at Singapore Changi airport Terminal 3 will close permanently on December 1st, 2020.
Do I have access to The Haven by JetQuay? Use our lounge access wizard and find out, or log in or create an account and we'll keep track of your lounge memberships and premium credit cards.
The basics
: 10:00 am - 6:00 pm
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 6:00 pm
Sun
10:00 am - 6:00 pm






Food:
- Complimentary snacks
- Complimentary cold buffet
- Complimentary hot buffet
Drinks:
- Complimentary soft drinks
Other amenities:
- Accessible
- Air conditioning
- Conference rooms
- Newspapers and magazines
- TV
Overview
The Haven at Singapore Changi Airport Terminal 3 is the only lounge located in the public area (outside immigration and security.) Ideal for arriving passengers and long layovers, the lounge offers a variety of services to all passengers regardless of airline or class of service, for a fee. The Haven also welcomes members of lounge access programs such as Priority Pass.
In addition to a comfortable seating area, patrons will find work desks, showers to refresh after a long flight, napping rooms, conference rooms, and complimentary hot meals.
Nap rooms and conference facilities are available for an extra fee.
Access rules
Do I have access to The Haven by JetQuay? Use our lounge access wizard and find out, or log in or create an account and we'll keep track of your lounge memberships and premium credit cards.
The Haven by JetQuay at Singapore - Changi (SIN) welcomes:
- All passengers, regardless of airline and class of service, for a fee.
- Select premium customers and elite members departing on an airline served by this lounge (see airlines served).
Blogs
Yelp
3.0 / 5, based on 5 reviews
Lay T.
This is my favorite place to rest after arriving at the airport. My flight usually arrives early morning, and it will be anti-social to show at the...
2020-01-24 00:08:03
Luke B.
If you find yourself with a long layover at Changi, The Haven is a decent respite.
A compact, clean room with LCD TV awaits. So does friendly customer...
2019-01-02 07:37:35
Luke B.
If you find yourself with a long layover at Changi, The Haven is a decent respite.
A compact, clean room with LCD TV awaits. So does friendly customer...
2019-01-02 07:37:35
Leah R.
HORRIBLE place to stay in between long layover. Customer service is bad. The staffs were very impatient, rude, unfriendly, and unhelpful with a...
2018-02-05 10:14:05
Moreen T.
We came around midnight and just walked in. No reservation. I was asking about the amenities, and Dayana just rolled her eyes looking annoyed for asking all...
2018-02-05 09:56:50
Moreen T.
We came around midnight and just walked in. No reservation. I was asking about the amenities, and Dayana just rolled her eyes looking annoyed for asking all...
2018-02-05 09:56:50
Mouette G.
Stopped by on a 3h layover for a quick shower (free with PP) and shave. I have to admit the showers are nicer than the ones on any of the PP lounges...
2015-12-25 16:47:48
Comments
Photos
A review brought to you in collaboration with I Wander.