United Club

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COVID-19 service adjustments: United Club is open with special service provisions.

The basics

Operated by

United (UA)

Alliance

Star Alliance

Food:

Complimentary snacks
Complimentary hot buffet

Drinks:

Complimentary soft drinks
Complimentary house wine and beer
Complimentary liquor
Premium drinks for sale

Other amenities:

Overview

United Club – New Orleans, LA (MSY)

The United Club at Louis Armstrong New Orleans International Airport is the latest addition to United’s lounge network. The club is situated in the new passenger terminal, near gate C7, and spreads across a comfortable 6,000 square feet.

The United Club sports the carrier’s signature design with clean lines, white tones, and monochrome photos of vintage aircraft. The ensemble is impersonal yet extremely functional. Patrons have their choice of solo seats with side consoles, booth seating, shared work tables, and bar seating with ubiquitous power outlets and USB ports. The club accommodates 95 guests.

United Club – New Orleans, LA (MSY)

The food offering at the United Club New Orleans is a notch above the average United Club experience. Beyond the typical salad bar, snacks, soups, and finger food, the spread includes locally-inspired fare such as Cajun pepper dip and Creole egg salad, gumbo and rice, and muffuletta sliders with pimento cheese.

House wines, beer, and well drinks are complimentary, while premium beverages are available for a nominal fee. The beverage list includes local favorites such as Abita Amber beer and Southern Comfort.

Other amenities include fast Wi-Fi, a selection of newspapers and magazines, and access to a library of online publications.

COVID-19

United Club is open and operating with several special measures and protocols to keep you safe.

Enhanced cleaning protocol

Electrostatic spraying at select hub airports to disinfect high-touch surfaces.
High-touch service areas disinfected on a regular basis.
Seats disinfected upon request.

Hand sanitizer available

Hand sanitizer stations located throughout the Club.

Social distancing

Club operating at reduced capacity.
Blocked and/or removed seats to give guests more space.

Face coverings required

All customers are required to wear face coverings except when eating and drinking.
Complimentary masks available.

Touchless experience

Customers scan their own boarding pass.

Modified catering

Pre-packaged food offerings in accordance with local policies.
Full bar service available; single-use glassware provided upon request.
While Polaris Lounges remain closed, United Polaris business class customers are eligible for complimentary premium beverages at the bar. Inquire at the reception desk. The offer applies at all connection points on a journey including at least one Polaris business class segment.

Plexiglass shields

Plexiglass shields at reception, bar, and service areas.

Food & Beverages

All food items are complimentary. Soft drinks, house wines and well drinks are complimentary, while premium drinks are available for purchase. All selections and pricing are subject to change.

Breakfast (until approximately 10am)

Banana nut breakfast bread, mini corn muffin, selection of bagels, sliced whole wheat bread, rye bread and white bread, served with butter, cream cheese and preserves.
Fresh cut honeydew and cantaloupe.
Rotating: fresh blackberries, fresh cut pineapple, orange segments, minted grapefruit segments.
Whole apples and bananas.
Greek vanilla yoghurt.
Granola.
Selection of cereals: Raisin Bran, Cheerios, Special K and Corn Flakes; whole milk, semi-skimmed milk.
Orange juice, grapefruit juice, cranberry juice.
Assorted teas with steeping ingredients: honey, lemon, fresh mint, sliced ginger
Citrus infused water (lemon, orange, lime)
Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.

Lunch menu

Muffuletta sliders with pimento cheese.
Cajun pepper dip.
Creole egg salad.
Gumbo and rice.
Rotating soup 1: Chicken corn chowder with sweet peppers, mushroom onion bisque; Cheddar cheese and beer; Chicken noodle; Beef pot roast; Butternut squash; Beef barley.
Rotating soup 2: Mushroom onion bisque; Roasted vegetable; Southwestern vegetarian chili; Broccoli and cheddar; Italian wedding; Roasted tomato and red pepper.
Fresh chopped herbs, chopped green onions, croutons, baked tortilla strips, whole wheat crackers, whole wheat roll, and seeded parker house roll.
Salads: Spring, romaine, kale mixed green; Chopped tomatoes; Sliced red onions; Sliced cucumbers; Shredded carrots, served with LF ranch, honey mustard, olive oil and balsamic vinegar.
Rotating signature composed salads: Tuscan bean; Honey bean barley; Wheat berry crunch; Cranberry quinoa and pumpkin; Tri‐color chickpea; Pad Thai.
Rotating desserts: Lemon bars, Toffee brownie bites; Oreo brownie bites; Blondie bites; Melt-a-way bar; Carrot cake bars.
Double chocolate chip cookies.
Whole apples and bananas.

Afternoon menu

Cheeses: Swiss, Cheddar.
Rotating artisanal feature item: Wheel of parmesan; Chandoka; Smoked gouda; Fontina; Brie; Ementhaler.
Crudites: carrot sticks, celery sticks, cucumber slices, ranch dressing, blue cheese dressing.
Mediterranean board: prosciutto, chorizo, salami, mortadella, served with capers, gherkins, whole grain Pomery mustard, sliced baguettes.
Mediterranean board rotating options: Sopressata, Capicola; Bresaola; Pate or terrine.
Snack mix: 4 hour power trail mix (cashews, pumpkin seeds, golden raisons, dried blueberries.)
Hydration station: citrus infused water (lemon, orange, lime.)
Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.

Complimentary drinks

Water, soft drinks and juices.
Red Bull and Red Bull sugar free.
Coffee, espresso, latte, cappuccino, tea, hot chocolate.
House white: Camelot
House red: Camelot
Prosecco: Bollicini Brut
Vodka: Smirnoff.
Red Gin: Beefeater.
Rum: Cruzan.
Whiskey: Evan Williams, Black Label.
Scotch: Cutty Sark.
Beer: Miller Lite or Coors Lite, Budweiser.

Premium beers and hard seltzers

Blue Moon Belgian White: $5
Lagunitas IPA: $5
Modelo: $5
Sam Adams: $5
Stella Artois: $5
White Claw: $4
Selection of local craft beers: $5

White wines

Esperto Pinot Grigio: $9
Love Block Sauvignon Blanc: $12
Moonlite White Blend: $9
Rombauer Chardonnay: $15
Fleur de Prairie Rose: $8

Champagne

Moet & Chandon Imperial Brut: $15 By the Glass
Piper-Heidsieck Rose: $30 Half Bottle

Red wine

Layer Cake Pinot Noir: $9
Decoy by Duckhorn Merlot: $9
Motto Gun Ho Red Blend: $9
Bonterra Zinfandel: $9
Jordan Cabernet Sauvignon: $15
Stag’s Leap Wine Cellars Artemis Cabernet Sauvignon: $15

Premium spirits

Vodka

Deep Eddy: $7
Ketel One: $9
Grey Goose: $12

Gin

Bombay Sapphire: $9
Hendrinck’s: $12

Tequila

Patron Silver: $9
Patron Reposado: $12

Rum

Bacardi: $7
Captain Morgan: $7

Bourbon, Whiskey & Rye

Jim Beam White Label: $7
Buffalo Trace: $9
Bulleit Rye $9
Jameson: $9
Crown Royal: $12
Maker’s Mark: $12

Scotch & Cognac

Glenfiddich 12 year: $12
Courvoisier VS: $12
Macallan 12 yr: $15
Glenlivet Founder’s Reserve: $12
Balvenie DoubleWood: $15

Liqueurs

Baileys: $7
Campari: $7
Cointreau: $7

Airlines

You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

Star Alliance

Access for eligible customers traveling on any Star Alliance member airline.

ANA (NH)	Aegean (A3)	Air Canada (AC)
Air China (CA)	Air India (AI)	Air New Zealand (NZ)
Asiana (OZ)	Austrian (OS)	Avianca (AV)
Brussels Airlines (SN)	Copa Airlines (CM)	Croatia Airlines (OU)
EGYPTAIR (MS)	EVA Air (BR)	Ethiopian Airlines (ET)
LOT Polish Airlines (LO)	Lufthansa (LH)	SAS (SK)
SWISS (LX)	Shenzhen Airlines (ZH)	Singapore Airlines (SQ)
South African Airways (SA)	TAP Air Portugal (TP)	Thai Airways (TG)
Turkish Airlines (TK)	United (UA)

Other airlines

Aer Lingus (EI)

Access rules

United Club at New Orleans, LA (MSY) welcomes:

United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
United Polaris business class passengers departing or connecting (no guests)
United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
United Club one-time pass holders (paper or electronic passes) (no guests)
Active U.S. military personnel departing on a same day United flight (+family members)
Amtrak Guest Rewards Select Plus and Select Executive members departing on a same day United flight (+1 guest and children under the age of 21.)
Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)

Notes:

Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.

View detailed access rules at united.com

Cards accepted

Air Canada Maple Leaf Lounge membership accepted

When flying Star Alliance. North America Plus and Worldwide memberships only

Yelp

5.0 / 5, based on 1 reviews

Wayne B.

2020-03-11 17:17:44

Located near gate C7. This is a typical United Club, with comfortable chairs, food to snack on, decent coffee, a full bar, clean restrooms, and courteous...

Wayne B.

2020-03-11 17:17:44

Located near gate C7. This is a typical United Club, with comfortable chairs, food to snack on, decent coffee, a full bar, clean restrooms, and courteous...