United VIP Lounge (former Global First Lounge)
COVID-19 closure: The United VIP Lounge (former Global First Lounge) is currently closed. Eligible guests are invited to visit the United Club.
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![Bathroom: yes Bathroom: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Business Center: yes Business Center: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Complimentary Wi-Fi: yes Complimentary Wi-Fi: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Showers: yes Showers: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Family Room: no Family Room: no](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Smoking Room: no Smoking Room: no](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
- Complimentary snacks
- Complimentary cold buffet
- Complimentary hot buffet
- Complimentary soft drinks
- Complimentary full bar
- Accessible
- Air conditioning
- Flight information monitors
- Newspapers and magazines
- TV
They key asset of the VIP Lounge is its sheer size – it is comparable to the very large United Club underneath, and yet it serves a significantly smaller number of passengers, therefore offering a much more quiet and relaxing experience.
The lounge area is subdivided by Japanese style partitions and artwork. Ceiling lights create a soothing experience. Yet, the décor is dated and could use a refurbishment.
Massage chairs, complete with towels, are available, as well as self-service computers.
The lounge features multiple spacious and well-appointed individual shower suites with a large shower, sink, and toilet. Customers receive a luxurious shower kit with a wide range of amenities including Philosophy branded products.
The Global First lounge has its own reception desk where customers can obtain travel assistance. However, service is overall pretty limited – there is no wait staff to bring food or take drink orders, and passengers are not escorted to their flights.
Overall, while rather dated, the United VIP Lounge at Tokyo Narita is an elegant and quiet lounge.
- The space, artwork, and privacy.
- The automated beer machine.
- The well-appointed shower suites.
- The basic food options, compared to the spread on offer at the ANA Suite lounge.
- The lack of personal service.
The following passengers have access:
- United Global Services members departing on a United intercontinental flight in United Polaris business class (no guests)
- First Class Passengers departing on an intercontinental Star Alliance flight (+1 guest)
- Lufthansa HON Circle members departing on a United or Lufthansa intercontinental flight in Business or First Class (no guests)
You may have access to United VIP Lounge (former Global First Lounge) as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
![]() | ANA (NH) | ![]() | Aegean (A3) | ![]() | Air Canada (AC) |
![]() | Air China (CA) | ![]() | Air India (AI) | ![]() | Air New Zealand (NZ) |
![]() | Asiana (OZ) | ![]() | Austrian (OS) | ![]() | Avianca (AV) |
![]() | Brussels Airlines (SN) | ![]() | Copa Airlines (CM) | ![]() | Croatia Airlines (OU) |
![]() | EGYPTAIR (MS) | ![]() | EVA Air (BR) | ![]() | Ethiopian Airlines (ET) |
![]() | LOT Polish Airlines (LO) | ![]() | Lufthansa (LH) | ![]() | SWISS (LX) |
![]() | Shenzhen Airlines (ZH) | ![]() | Singapore Airlines (SQ) | ![]() | South African Airways (SA) |
![]() | TAP Air Portugal (TP) | ![]() | Thai Airways (TG) | ![]() | Turkish Airlines (TK) |
![]() | United (UA) |
The buffet features a selection of hot and cold food items.
All drinks are complimentary. A highlight is the beer machine that tilts glasses in order to serve a perfect pour.
3.5 / 5, based on 6 reviews
Overall ratings
A good lounge, but in need of a refurbishment and the food and service are so-so.