Air Canada Maple Leaf Lounge

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COVID-19 service adjustments: Air Canada Maple Leaf Lounge is open with special service provisions.

The basics

Operated by

Air Canada (AC)

Alliance

Star Alliance

Food:

Complimentary snacks
Complimentary hot buffet

Drinks:

Complimentary soft drinks
Complimentary house wine and beer
Complimentary liquor

Other amenities:

Overview

The Air Canada Maple Leaf Lounge at Vancouver airport Pier D (International) was completely remodeled in phases throughout 2017. The new space features a brand new decor, a hot buffet with a chef station, a quiet area, and shower suites.

Full-fare Business Class passengers are welcome to visit the Air Canada Signature Suite, which is situated immediately above the Maple Leaf Lounge (enter through the Maple Leaf Lounge.) The Signature Suite is a retreat with a complimentary fine dining restaurant, a luxury bar, and Concierge services.

Description courtesy of Air Canada:

Designed by Vancouver-based Gustavson Wylie Architects Inc, Air Canada’s International Maple Leaf Lounge at YVR measuring 1,250 square meters with seating capacity for 258 customers offers an elegant space on two levels that showcases contemporary Canadian design and artwork including:

Artwork by Canadian artists Kendall Kendrick (Vancouver) whose creation celebrates west coast nature, Nicolas Ruel (Montreal) showcasing overseas travel, and Danielle Roy (Montreal) from her collection titled “A flower – a human being” creating a powerful imagery of urban portraits by uniting people from all walks of life with beautiful flowers.
Furnishings by Canadian designers Brent Comber (North Vancouver), Birchwood Furniture (Calgary), Nienkamper (Toronto) and Mobilier Modern (Montreal).
A business zone featuring a custom crafted work table, by Live Edge Design of Duncan, BC created with wood salvaged from a maple tree in the Cowichan Valley which had come to the end of its natural life. The wood slabs have gone through an extensive kiln drying process, followed by hand finishing, ensuring this tree will continue to live on in a new incarnation for several decades.
Hot and cold dining options, including a feature salad by celebrated Vancouver Chef David Hawksworth, a chef’s station for individually prepared dishes, along with wines from Canada and from around the world.
The business zone is equipped with flat screen desktop computers for customers’ use, and RICOH colour printing and scanning. Complementary wi-fi and conveniently located power sources are available throughout the lounge.
Spa-inspired shower rooms with rain shower heads, a Samsung TV zone, a VIP room and a quiet zone with reclining lounge seating.

COVID-19

Air Canada Maple Leaf Lounge is open and operating with several special measures and protocols to keep you safe.

Enhanced cleaning protocol

Tables and chairs are sanitized after every use.
All high-touch areas are disinfected regularly throughout the day.
Dedicated washroom attendant responsible for disinfecting and sanitizing facilities after use.

Contact tracing

A record will be kept of all lounge visitors for 30 days.

Touchless experience

Customers are required to scan their own boarding pass, status card, or membership card to enter the lounge.

Hand sanitizer available

Hand sanitizer dispensers available.

Social distancing

Blocked or removed seats to allow for social distancing.

Face coverings required

All customers are required to wear a face mask except when eating and drinking.

Modified catering

Maple Leaf Lounge @ la table service: scan an NFC or QR code and order through your phone. Meals will be delivered to your table.
Meal snack bags with pre-packaged and sealed cold meal options.
Disposable cutlery roll will be provided with each meal.
Full bar service.

Some amenities are currently unavailable

Business services are limited to complimentary Wi-Fi and remote printing.
Newspapers and magazines are available digitally only through PressReader. Limited iPads are available and are sanitized between each use.

Airlines

You may have access to Air Canada Maple Leaf Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

Star Alliance

Access for eligible customers traveling on any Star Alliance member airline.

ANA (NH)	Aegean (A3)	Air Canada (AC)
Air China (CA)	Air India (AI)	Air New Zealand (NZ)
Asiana (OZ)	Austrian (OS)	Avianca (AV)
Brussels Airlines (SN)	Copa Airlines (CM)	Croatia Airlines (OU)
EGYPTAIR (MS)	EVA Air (BR)	Ethiopian Airlines (ET)
LOT Polish Airlines (LO)	Lufthansa (LH)	SAS (SK)
SWISS (LX)	Shenzhen Airlines (ZH)	Singapore Airlines (SQ)
South African Airways (SA)	TAP Air Portugal (TP)	Thai Airways (TG)
Turkish Airlines (TK)	United (UA)

Other airlines

Edelweiss (WK)

Access rules

Air Canada Maple Leaf Lounge at Vancouver, BC (YVR) welcomes:

Air Canada Business class passengers (+1 guest)
Air Canada Maple Leaf Club members (no guests)
Air Canada Altitude Super Elite 100K, Elite 75K and Elite 50K members departing on any Air Canada flight or a Star Alliance flight (+spouse or domestic partner, dependent children, and one guest). These members may also use domestic Maple Leaf Lounges upon arriving at airports in Canada.
Business Class passengers departing on an international Star Alliance flight (no guests)
First Class passengers departing on an international Star Alliance flight (+1 guest)
Star Alliance Gold Members (+1 guest)
One time pass holders, whether acquired through a Latitude or Flex fare travel option or through mileage redemption.
American Express AeroPlanPlus Reserve, AeroplanPlus Platinum, and Corporate Platinum card holders.
United Club members departing on a Star Alliance flight (+1 guest)

Additional guests may accompany qualifying passengers for $20 CAD per person before 11 a.m. and for $30 CAD per person after 11 a.m.

View detailed access rules at aircanada.com

Cards accepted

Air Canada Maple Leaf Lounge membership accepted

When flying Star Alliance.

When flying Star Alliance.

Yelp

3.5 / 5, based on 80 reviews

Steve T.

2020-03-04 09:22:02

As far as international lounges go, this one has fewer amenities but plenty of space to kill time. They do have hot food and soups, but a very limited...

Steve T.

2020-03-04 09:22:02

As far as international lounges go, this one has fewer amenities but plenty of space to kill time. They do have hot food and soups, but a very limited...

Alankar V.

2020-02-23 21:45:55

Had 3 hours to kill between flights . The longe is spacious with good wifi . The food look very average , I hope they should also pay attention to the food...

Denise W.

2020-02-22 13:00:44

It depends if you are flying international or domestic. There are three Maple Leaf Air Canada lounges at the YVR airport. One is in the International - D...

Denise W.

2020-02-22 13:00:44

It depends if you are flying international or domestic. There are three Maple Leaf Air Canada lounges at the YVR airport. One is in the International - D...

Namrata B.

2019-08-18 11:47:14

We spent about 5 hours here during our layover in the domestic terminal. The lounge is pretty open with lots of natural light. The seats are quite...

Namrata B.

2019-08-18 11:47:14

We spent about 5 hours here during our layover in the domestic terminal. The lounge is pretty open with lots of natural light. The seats are quite...

Hilary K.

2019-06-18 21:42:44

Really disappointed with this lounge ... I'm a frequent flyer and get lounge passes all the time .. so I decided to use my pass for this trip as it was an...

Laura L.

2019-06-08 18:24:37

This AC Lounge is disappointing due to the low quality food and lack of variety, unrelaxed atmosphere, and lack of modestly functioning wifi. The food is...

David H.

2018-07-27 07:40:02

I have been to lounges all over the world and this one is decent. Its fairly small but also fairly quiet too. A nice bar area, selected food on offered...

Daniel E.

2018-05-02 12:34:03

Fabulous place, completely remodeled and not only very user-friendly, but also a nice place to relax during a long journey. Great food, good layout, showers...

Vincent L.

2017-11-21 16:08:34

This review refers to the lounge in the transborder (US) wing of the terminal and not, say, other lounges in the domestic and international wings. Perhaps...

Comments

Overall ratings

Overall

Stan Fisher

We(2) will be travelling to Hawaii on AC from Vancouver.

We both have a CIBC AEROGOLD card….i have black status and over 150,000 Aeroplan points.

On a “once only” basis would we be allowed to be guests of the Maple Leaf lounge in Van…..as we have a suitable lay over there?

Please reply.

January 31, 2018, 6:22 am

Reply
1. loungereview
  
  There is no such thing as “once only” access if you’re not eligible 🙂
  
  January 31, 2018, 11:35 am
  
  Reply
Leigh

The worst business class lounge we have ever visited. We have been to Air Canada’s Vancouver business class lounge twice in two years and each time it has been a deeply disappointing experience. On the first occasion they wanted to, and did, eject us from the lounge because the connecting plane was delayed by bad weather, would arrive well after midnight and, presumably, they didn’t want to incur more staff costs. On the last occasion the food and beverage offerings were deplorable and more suited to a third world country.

The food was a disgrace. Two or three food warmers of unrecognisable soups, cheap cracker biscuits and bread with no butter.

Nothing special but nothing really to complain about other than a few splits in the rather uncomfortable faux leather seats and a few chips out of the walls. Looking a bit old and tired (not unlike the interiors of the Air Canada 777-300ER planes that flew us on both occasions.)

August 3, 2015, 12:00 pm

Reply