Air New Zealand International Lounge
COVID-19 service adjustments: Air New Zealand International Lounge is open with special service provisions.






- Complimentary cold buffet
- Complimentary hot buffet
- Complimentary soft drinks
- Complimentary full bar
- Accessible
- Air conditioning
- Flight information monitors
- Newspapers and magazines
- TV
The new space, conceived by firms Gensler and Marsen Collective, follows the design language premiered at the airline’s flagship Sydney lounge, with a resolutely contemporary décor, walls of flat screens displaying vibrant nature scenery, sharp lines and colors, and modern furniture.
While the lounge is still located on the ground floor in the international terminal, its footprint has grown by 50%, and the club benefits from natural light and views on the tarmac.
With seating for 250 customers, the upgraded lounge can easily serve Air New Zealand and Star Alliance’s growing traffic. Virgin Australia Gold, Platinum and The Club members departing on trans-Tasman flights operated by Air New Zealand and Virgin Australia also receive access.
The Air New Zealand International Lounge features various zones catering to both work and relaxation.
The main seating area is outfitted with side tables and power and USB ports at every seat. Some seats also come with wireless charging for compatible mobile phones. Seating options include traditional lounge chairs, benches, conversation nooks, and communal tables ideal for laptop users.
In the dining area is large buffet with a variety of hot and cold dishes, two beverage stations, as well as a barista station. Patrons in a rush may order their favorite beverage directly from the Air New Zealand mobile app—even before their arrival at the lounge—and be notified when it’s ready for pickup.
For a more secluded experience, look for the quiet zone, where exquisitely modern dividers and mood lighting enhance privacy.
Other amenities include gorgeous black and white shower suites come complete with towels and bath amenities in wall-mounted dispensers; a colorful kids’ zone modelled after a Kiwi tree house; fast Wi-Fi throughout; and a selection of newspapers and magazines.
Air New Zealand International Lounge is open and operating with several special measures and protocols to keep you safe.
- All commonly touched surfaces are sanitized frequently.
- COVID-19 contact tracing codes.
- Hand sanitizer dispensers are available.
- Lounge is operating at limited capacity.
- Blocked or removed seats to allow for social distancing.
- Updated food service.
- All food and beverages will be served by staff members.
You may have access to Air New Zealand International Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
COVID-19 service adjustments: Air New Zealand International Lounge is open with special service provisions.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
![]() | ANA (NH) | ![]() | Aegean (A3) | ![]() | Air Canada (AC) |
![]() | Air China (CA) | ![]() | Air India (AI) | ![]() | Air New Zealand (NZ) |
![]() | Asiana (OZ) | ![]() | Austrian (OS) | ![]() | Avianca (AV) |
![]() | Brussels Airlines (SN) | ![]() | Copa Airlines (CM) | ![]() | Croatia Airlines (OU) |
![]() | EGYPTAIR (MS) | ![]() | EVA Air (BR) | ![]() | Ethiopian Airlines (ET) |
![]() | LOT Polish Airlines (LO) | ![]() | Lufthansa (LH) | ![]() | SAS (SK) |
![]() | SWISS (LX) | ![]() | Shenzhen Airlines (ZH) | ![]() | Singapore Airlines (SQ) |
![]() | South African Airways (SA) | ![]() | TAP Air Portugal (TP) | ![]() | Thai Airways (TG) |
![]() | Turkish Airlines (TK) | ![]() | United (UA) |
COVID-19 service adjustments: Air New Zealand International Lounge is open with special service provisions.
Air New Zealand International Lounge at Melbourne - International (MEL) welcomes:
- Air New Zealand Airpoints Gold and Elite members departing on:
- a same-day Air New Zealand flight.
- an eligible same-day Virgin Australia flight
- a same-day flight operated by Cathay Pacific with an Air New Zealand flight number between Auckland and Hong Kong.
- a same-day Singapore Airlines flight from Auckland or Christchurch with an Air New Zealand flight number.
- Airpoints Elite members may bring one guest when travelling on Star Alliance flights, and up to five guests when travelling on Air New Zealand flights.
- Air New Zealand Koru Club members departing on a same-day Air New Zealand flight (+1 guest.) Koru members flying on a Star Alliance partner airline may purchase access: up to 4 hrs $25; 4 hrs or more $45.
- Air New Zealand international Business Class passengers departing on a same-day flight.
- Star Alliance Gold passengers departing on a same-day Air New Zealand or Star Alliance flight in any class of service (+1 guest)
- Star Alliance Business Class and First Class passengers departing on a same-day Air New Zealand or Star Alliance flight (+1 guest)
- United Club members departing on a Star Alliance flight (no guests)
- Air Canada Maple Leaf Club members departing on a Star Alliance flight (no guests)
- All passengers departing on a same-day Air New Zealand flight, for a fee: up to 4 hours $35; 4 hours or more $55.
Guests:
- Air New Zealand Airpoints Gold members may bring one guest; Elite members may bring up to five guests.
- Extra guest of Gold, Elite & Koru passengers: up to 4 hours $25; 4 hours or more $45.
- Guests must be departing on a same-day Air New Zealand flight.
Cards accepted

When flying Star Alliance. Worldwide membership only

When flying Star Alliance.
4.0 / 5, based on 4 reviews