Airport Lounge
![Bathroom: yes Bathroom: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Business Center: yes Business Center: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Complimentary Wi-Fi: yes Complimentary Wi-Fi: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Showers: yes Showers: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Family Room: yes Family Room: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
![Smoking Room: yes Smoking Room: yes](https://cdn.loungereview.com/wp-content/themes/loungereview/images/transparent.png)
- Complimentary snacks
- Complimentary soups
- Complimentary finger food
- Complimentary soft drinks
- Complimentary house wine and beer
- Complimentary liquor
- Accessible
- Air conditioning
- Baggage storage
- Flight information monitors
- Newspapers and magazines
- TV
The aptly-named Airport Lounge at Hamburg Airport is largest and most popular club at HAM. Operated by the airport authority, the Airport Lounge welcomes airline-invited guests, members of popular lounge access programs such as Priority Pass, and all passengers, regardless of airline or class of service, on a pay-in basis.
The only two airlines with private clubs at Hamburg airport Lufthansa or Emirates, so the Airport Lounge is popular. It is located at the heart of the airport, immediately after security A-B-C-D, above the “Airport Plaza” retail and dining area. Terminals 1 and 2 are both a 5 minute walk away.
Airport Lounge HAM design
Located on a third-level mezzanine area, the Airport Lounge at Hamburg airport overlooks the terminal and boasts glorious tarmac views. With soaring ceilings and glass walls, the club is bathed in natural light. It’s a popular spot for aircraft spotters, although the best pictures can be had from one of the airport’s two public open air terraces, or at from the open-air deck at the Lufthansa Senator Lounge.
The layout of the club may be confusing at a first sight. There’s a large large seating area immediately by the reception desk, a second seating area at the end of a connecting hallway, and am adjacent complex with a smoking room, bathrooms, showers, and a napping room.
The main lounge area by the reception desk features a smart layout that feels open while maximizing privacy. The design intelligently mixes areas that are traditionally separated: a combination of high dining tables, low partitions, round booths and desks with dividers offers a wealth of seating options that all feel relatively private and isolated. Most seats benefit from a side table or coffee table. While the lounge wasn’t built with power outlets, power strips on the floor are readily available.
The second area, on the opposite side of the elevator, is often closed or reserved to airline invited guests. It features newer furniture, comfortable private booths, and glass tables. Unfortunately, power outlets on that side are fewer and further between. This area tends to be significantly less crowded than the main zone.
Airport Lounge HAM amenities
The Airport Lounge at Hamburg airport offers a broad set of amenities for domestic and international travelers alike.
The buffet offers a basic food options including snacks, fruit, olives, soup, potato salad, and cake. The alcohol selection, on the other hand, is pretty expansive for a contract lounge, with various beers, liquor, and Champagne. Soft drinks and espresso are also available.
Other amenities include self-service PCs, newspapers and magazines (to read within the lounge) and showers (available for an extra charge.) There’s also a colorful kids’ corner with basic toys and a small desk. We like the idea, but we struggle to understand the value of a corner out in an open space – wouldn’t common sense dictate that the space be separated, with a door, to the relief of both parents and other lounge patrons?
In addition, a smoking room and a slumber room can be found near the bathrooms and showers. The slumber room is outfitted with couches and daybeds.
Airport Lounge HAM bottom line
Physically, the Airport Lounge at Hamburg airport is a nice and well-designed facility. With exciting views on the tarmac, a solid selection of alcoholic beverages, and amenities such as showers and a kids’ corner, the club is an enjoyable place to spend time prior to a flight.
However, don’t expect much privacy—the Airport Lounge is routinely crowded at peak times. And outside peak hours, the airport often closes the second seating area, packing in guests in the main area instead of letting them spread out.
If that’s any consolation, the Lufthansa lounges are equally crowded.
- The tarmac views.
- The private booths.
- The beverage selection.
- The lack of power outlets.
- The noise and crowding at peak times.
Airport Lounge at Hamburg - Fuhlsbüttel (HAM) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you’re flying. Purchase access now and save time and money.
- All passengers, regardless of airline and class of service, for a fee.
- Select premium customers and elite members departing on an airline served by this lounge (see airlines served).
Cards accepted
You may have access to Airport Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on the following Star Alliance member airlines only.
![]() | Turkish Airlines (TK) |
oneworld
Access for eligible customers traveling on the following oneworld member airlines only.
![]() | Finnair (AY) | ![]() | Iberia (IB) |
SkyTeam
Access for eligible customers traveling on the following SkyTeam member airlines only.
![]() | Air France (AF) | ![]() | China Eastern (MU) | ![]() | Czech Airlines (OK) |
![]() | ITA Airways (AZ) | ![]() | KLM (KL) |
Other airlines
![]() | Aer Lingus (EI) | ![]() | Air Serbia (JU) | ![]() | Condor (DE) |
![]() | Icelandair (FI) | ![]() | IranAir (IR) | ![]() | Rossiya (FV) |
![]() | Wideroe (WF) | ![]() | airBaltic (BT) |
3.0 / 5, based on 9 reviews
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Overall ratings
Very neat lounge, awesome view on the apron, proper selection of food and beverages. Lots of comfortable seating available.
Nice lounge, quiet and comfortable. Fast internet connection. Food & drinks offer is quite basic, but it’s OK for a snack. One downside is that it closes quite early (6pm).
Nice interior and apron view. Plenty of seating in different areas.
Choice of food and beverages has not changed in quite some time now, but is not bad. There are 2 self service buffets. Only setback is the fact that they have Sinalco Soft Drinks instead of Coca Cola products.
Free WIFI, good choice of newspapers and magazines. Nice restrooms and showers.
Always a very nice place to wait for the departure. Nice and modern interior, plenty of seating and great view.
Selection of food ok, the newest feature is an automatic soup dispenser. Choice of beverages is good as well, only setback is their choice of soft-drinks: sinalco instead of Coca Cola. This is kind of cheap….
Free Airport WIFI, selection of newspapers and magazines, business centre, restroom and showers.
Huge lounge with plenty of seating in many different areas. If it gets to crowded they open a second area with even more seating. Both lounge areas have great interior and bright light from the outside including perfect apron view.
Choice of food is ok, selection of beverages is quite nice – except for the fact that they have downgraded their soft-drinks from Coca Cola products to Sinalco.
Free WIFI, good selection of newpapers and magazines. Business centre with workstations and printers. Flight-information display. Nice restrooms and showers.
Very nice lounge with plenty of seating in 2 separate areas, each with a self-service station for food and drinks. Always more than enough seats available and the interiour is quite modern with plenty of daylight and fantastic apron view.
Small selection of food and good choice of beverages. However one complaint: they swtiched from coke products to Sinalco which is quite undrinkable in my opinion. No idea why they did this, because everything else is of good quality.
Free WIFI, provided by Turkish Airlines, German and international newspapers and magazines, business centre, flight information display and much more. Restrooms and showers available onsite..
A nice lounge with great views and an enjoyable drink selection. We’d rate it at 3.5 stars – we just with the food selection were a bit broader and the second seating area was open more often.
Plenty of seating in 2 large areas. Skip the main lounge and head for the second room – much quiter there…
There is a self service bar/buffet in each room. Choice of beverages and food is just ok.
Office-area with some PCs, German and international newspapers and magazines, free WIFI, flight-information-display. Nice restrooms.
I have been to this lounge for 10 times and it was never overcrowded. You could always find some privacy and calm area. The view is great. The Stuff has always been very nice!
Food ist really sad.
Drinks are above the average. Wlan is free. Only two flight timetables. No Boarding calls.
Huge lounge with plenty of seating in two main lounges (one is closed when it`s not to busy) and fantastic view of the apron on one side and the airport plaza on the other side. Very spacious feeling due to the high ceiling and the all-glas front to the outside. I was lucky that there were hardly any guests so I was able to make quite a few photos. place was very clean and staff was nice.
Selection of food and beverages was good, but not outstanding. No warm food besides soups.
Plenty of work-desks, some with computers, some not. Flight Information display, free WIFI, good selection of german and international newspapers and magazines. Good restroom and shower facilities. Charging-station for mobile phones.