British Airways Galleries First

London - Heathrow (LHR) Terminal 5, Galleries South, reception level
COVID-19 update: The British Airways Galleries First Lounge at Terminal 5, South Concourse has re-opened. Guests are invited to order food and drinks online and will be served at their seat. British Airways First Class passengers benefit from a dedicated area on the terrace while the Concorde Room remains closed. The Elemis Spa has closed permanently.
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The basics
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: yesSmoking Room: no
Other amenities:           
Food & Beverages
Access rules
Overall ratings

  • Huge lounge with plenty of seating in many different areas including a great indoor terrace. The whole place fells spacious and bright, however it can get quite crowded at times.

    Very nice breakfast buffet and great choice of beverages including 2 champagne-bars and lots of self-service stations throughout the lounge.

    Free WIFI, newspapers and magazines, large Business centre, playroom for Kids. Elemis travel spa offering free massages and showers. Restrooms are sub-standard.

  • This is not really BA’s First class Lounge. That is the Concorde Room.

    Firstly before you get to the lounge the dedicated security line for the lounge is very good and fast. On the rare occassions it has had a queue it clears very quickly as most people using the lounge are frequent flyers.

    The lounge itself is very good, with both an A La Cart menu and plenty of tasty buffet food as well as lots of beers/wines/champagnes to choose from.

    The main drawback is how busy the lounge gets, BA gold card holders have access which means this lounge can be busy and finding a seat is not always easy.

  • This really is one of my favourite lounges. Enormous amounts of seats in different areas. Most of the time this place is crowded but somehow you always find a seat. The apron and runway view from the terrace area is as good as it gets. Sitting there with a burger and a glas of champagne is one of the nicest things to do in this world.

    Very good selection of food including a warm buffet and an a la carte menue you can order from. Choice of beverages is also close to perfect with several self service bars across the lounge including 2 champagne bars.

    Tons of things to do when not watching planes taking off. There is a Spa, a huge business centre, playroom for kids, free WIFI, newspapers and magazines and much more..

  • Even more crowded than usual, but we were still able to find a seat. No real first class feeling however because the facility is very large and there are many, many passengers at nearly any given time. A big plus is the fantasic apron view, especially from the terrace section where you have a magnificient runway view.

    Very nice selection of food, including many warm dishes, at the buffet. You can also order something from the a la carte menu. Many self-service bars throughout the lounge including champagne bars – was told that they are serving up to a 1.000 bottles a day!! Also beer, wines, spirits and of course lots of other beverages and juices.

    Free WIFI, Kids room, large business center, lots of newspapers and magazines. Plenty of restrooms available, also showers and spa treatments at the Elemis Travel Spa.

  • A spacious lounge with good drinks, and lots of food including cooked to order options. Just way too crowded for a first class lounge…

  • Excellent Food and Ambience. It is a sheer pleasure to enjoy some quality time at this lounge.



  • Huge lounge with plenty of seating in many different areas – some are kind of crowded some empty. Depending on where you sit, you can have fantastic views of the apron or, even better, the beginning of the runway where all the jets line up and you can watch the take-off. The lounge is full of bright light from the outside. Just a great place with unbelievable views of the airport action.

    There is a huge food-buffet which offers a wide selection of warm food all day long. You can also order something from the menu. Also several self-service bars offer snacks, sandwiches, cookies, cakes, fruits and more. Choice of beverages is quite sensational including 2 Champagne-bars with self service (one in the main lounge and one in the quieter part of ths place) and several other outlets for cold and warm beverages. Also wines and spirits available in a good variety.

    Free Wifi, huge office area with plenty of workstations and printer/copymachine. Big selection of national and international newspapers available. Also magazines and flight information displays all over the lounge. Many restrooms are available within the lounge area. Dedicated play-room for kids. Guest can also use the ELEMIS Travel Spa that is located outside the lounge and is shared with the Concorde Room.

  • Huge lounge with tons of seating in many different areas. Enormous amount of daylight since there is glas everywhere, which also means great view of the airport and runway.

    Very good choice of food at different buffets and bars. Nice selection of warm food, salads, sandwiches, cakes etc . Same goes for beverages where you can help yourself at many bars: good selection of warm beverages like tea and coffee as well as plenty of cold beverages including several spirits, wine and champagne. Perfect!

    Free WIFI, big selection of local and international newspapers and magazines. Spa-Area with massages free of charge is shared with the Concorde Room. Kids-corner to keep the little ones busy.

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