British Airways Terraces

Chicago, IL - O Hare International (ORD) Terminal 5, between gates M11 and M12
  • We do not have any photos of this lounge.

    We do not have any photos of this lounge.

COVID-19 closure: British Airways Terraces is temporarily closed.

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The basics
Our review
Access rules
    The basics
  • Alliance
    Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
    Other amenities:           
  • Our review
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  • Comments
  • Overall:
    • Ian
      2 years ago

      Hands down the worst lounge I have ever been in!
      How BA haven’t been shamed into updating I have no idea – just dreadful.

    • John Monks
      2 years ago

      BA – this lounge is an insult to your customers. There is nothing remotely first class about it. No power points. Not enough seating. A miserable place to wait for an aircraft.

    • Bob
      3 years ago

      useless and unfriendly personal on top

    • Peter
      3 years ago

      Worst lounge I have ever been in. I have used this a few times now and constantly find it poor. Poor seating, poor selection of foods and aweful selection of drinks, no Diet Coke or any sandwiches on my most recent visit.

      This lounge provides for a very poor customer experience

    • Peter R. Smith
      4 years ago

      Worn and torn. Not a charging port or plug to be found. Other than food and drink that is fee but very basic, this going is not worth it.

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