British Airways Lounge

Chicago, IL - O'Hare (ORD) Terminal 5, between gates M11 and M12
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The basics
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:           
Access rules
Overall ratings

  • Ian

    Hands down the worst lounge I have ever been in!
    How BA haven’t been shamed into updating I have no idea – just dreadful.

  • John Monks

    BA – this lounge is an insult to your customers. There is nothing remotely first class about it. No power points. Not enough seating. A miserable place to wait for an aircraft.

  • Bob

    useless and unfriendly personal on top

  • Peter

    Worst lounge I have ever been in. I have used this a few times now and constantly find it poor. Poor seating, poor selection of foods and aweful selection of drinks, no Diet Coke or any sandwiches on my most recent visit.

    This lounge provides for a very poor customer experience

  • Peter R. Smith

    Worn and torn. Not a charging port or plug to be found. Other than food and drink that is fee but very basic, this going is not worth it.

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