British Airways Terraces

Chicago, IL - O Hare International (ORD) Terminal 5, between gates M11 and M12
CLOSED TEMPORARILY
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    We do not have any photos of this lounge.

COVID-19 closure: British Airways Terraces is temporarily closed.

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The basics
Our review
Airlines
Access rules
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Comments
    The basics
  • Operated by
    British Airways (BA)
    British Airways (BA)
    Alliance
    OneWorld
    oneworld
    CLOSED TEMPORARILY
    Visit lounge website
    Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
    Food:
    • Complimentary cold buffet
    • Complimentary hot buffet
    Drinks:
    • Complimentary soft drinks
    • Complimentary full bar
    Other amenities:           
    5 Reviews. Rate this lounge!
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    • Our review

  • The British Airways Lounge at Chicago O’Hare International Airport welcomes Cathay Pacific and British Airways passengers. However, despite the official oneworld access rules, the staff does not grant access to American Airlines customers. Our experience when we attempted to visit with an American Airlines boarding pass reflected very poorly on British Airways.

    • Airlines

  • You may have access to British Airways Terraces as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.

    oneworld

    Access for eligible customers traveling on any oneworld member airline.

    American Airlines (AA)American Airlines (AA)British Airways (BA)British Airways (BA)Cathay Pacific (CX)Cathay Pacific (CX)
    Finnair (AY)Finnair (AY)Iberia (IB)Iberia (IB)Japan Airlines (JL)Japan Airlines (JL)
    LATAM Airlines Brasil (JJ)LATAM Airlines Brasil (JJ)LATAM Airlines Chile (LA)LATAM Airlines Chile (LA)Malaysia Airlines (MH)Malaysia Airlines (MH)
    Qantas (QF)Qantas (QF)Qatar Airways (QR)Qatar Airways (QR)Royal Air Maroc (AT)Royal Air Maroc (AT)
    Royal Jordanian (RJ)Royal Jordanian (RJ)S7 Airlines (Siberia Airlines) (S7)S7 Airlines (Siberia Airlines) (S7)SriLankan (UL)SriLankan (UL)

    Other airlines

    Aer Lingus (EI)Aer Lingus (EI)    
    • Access rules

  • The following passengers have access:

    • British Airways First passengers (+1 guest)
    • British Airways Business Class passengers (Club Europe and Club World) (no guests)
    • British Airways Gold Executive Club members departing on a same-day flight operated by British Airways or other oneworld carriers (+1 guest)
    • British Airways Gold Executive Silver members departing on a same-day flight operated by British Airways or other oneworld carriers (+1 guest)
    • First class passengers departing on a same-day flight operated by a oneworld airline (+1 guest)
    • Business class passengers departing on a same-day flight operated by a oneworld airline (no guests)
    • oneworld Emerald members departing on a same-day flight operated by British Airways or another oneworld airline (+1 guest)
    • oneworld Sapphire members departing on a same-day flight operated by British Airways or another oneworld airline (+1 guest)

    Notes:

    • Guests must be departing on a flight operated and marketed by a oneworld airline.
    • American Airlines AAdvantage® members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean.
    • For connecting passengers, lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
    • American Airlines and Qantas customers who have purchased a membership in their airline’s lounge network do not have access to British Airways lounges unless their ticket or status qualifies.

    View detailed access rules at oneworld.com

     

     

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    • Comments
  • Overall:
    • Ian
      2 years ago

      Hands down the worst lounge I have ever been in!
      How BA haven’t been shamed into updating I have no idea – just dreadful.

      Reply ↓
    • John Monks
      2 years ago

      BA – this lounge is an insult to your customers. There is nothing remotely first class about it. No power points. Not enough seating. A miserable place to wait for an aircraft.

      Reply ↓
    • Bob
      3 years ago

      useless and unfriendly personal on top

      Reply ↓
    • Peter
      3 years ago

      Worst lounge I have ever been in. I have used this a few times now and constantly find it poor. Poor seating, poor selection of foods and aweful selection of drinks, no Diet Coke or any sandwiches on my most recent visit.

      This lounge provides for a very poor customer experience

      Reply ↓
    • Peter R. Smith
      4 years ago

      Worn and torn. Not a charging port or plug to be found. Other than food and drink that is fee but very basic, this going is not worth it.

      Reply ↓

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