Note: The Brussels Airlines Lounge at Brussels Airport Concourse B has closed permanently. The new The Suite lounge is twice as large and features a vastly expanded array of amenities.
The Brussels Airlines Lounge at Brussels Airport Concourse B welcomes elite and premium passengers flying to most destinations outside Europe’s Schengen zone on Brussels Airlines and Star Alliance. The club is the de facto Star Alliance lounge, seeing that no other alliance member operates their own lounge at BRU.
Note that Brussels Airlines’ own flights to the US and Africa depart from Zone T, a small enclave within Concourse A, where the airline operates a dedicated lounge dubbed the Sunrise Lounge.
Brussels Airlines Business Lounge BRU design
The Brussels Airlines Lounge is surprisingly compact for a facility serving international flights. The rectangular room is divided into multiple areas with translucent partitions which carve out more private zones while letting light flow throughout. There are a few attempts at a modern and serene design, with cool ceiling light fixtures and blue partitions, but the small dimensions of the club and dense layout combined with the crowds at peak times make the space appear rather pedestrian.
The seating area overlooks the tarmac, and large windows let plenty of daylight in. A sky dome above the buffet area lets additional light in.
There are several seating areas with chairs of various shapes both within the open space and partitioned areas. Power outlets are somewhat lacking overall, though they can be found along the walls.
Next to the buffet is a small dining area with bar style seating. There are no dining tables, and the whole setup feels cramped and is more reminiscent of a corner sandwich shop at a train station than an international departure lounge.
Coat hangers are located next to the dining area.
Brussels Airlines Business Lounge BRU amenities
The food and beverage selection is a mixed bag. Food wise, continental breakfast and a modest assortment of snacks is available – there is no hot food. The drink selection is substantially more generous, with a large cooler full of soft drinks, beer, wine, and mineral water. Most drinks come in elegant glass bottles.
Shockingly, the lounge does not have a bathroom. Patrons need to use the public facilities located a bit further in the hallway outside the lounge.
A well-appointed business center is located behind the reception desk, to the left. The room is probably the highlight of the lounge. It features a relatively private and quiet work environment along with several self-service computers and a printer.
While the Brussels Airlines lounge does not benefit from a dedicated Wi-Fi access point, complimentary 120 minute access codes to the airport’s public network are available by the reception desk.
Newspapers and magazines are available, though many of the newspapers are presented are wrapped around wooden sticks – an old fashioned and tacky trick to ensure that patrons don’t take them away.
Brussels Airlines Business Lounge BRU bottom line
Overall, the Brussels Airlines Lounge at Brussels Airport Concourse B (non-Schengen) disappoints. The design is pleasant, but the space is too compact and the club gets packed at peak hours. The lack of amenities is unfortunate – a bathroom is a minimum requirement in our opinion.
Priority Pass members may consider using the adjacent Diamond Lounge, which boasts a much more spacious layout along with enhanced amenities such as private work desks and showers. It’s unfortunate that as the dominant carrier, Brussels Airlines offers relatively poor facilities – though they do have a great lounge, The Loft, within the Schengen area, which is unfortunately off-limits to non-Schengen passengers.