United Club

Houston, TX - George Bush Intercontinental (IAH) Terminal B, South Mezzanine, above the United Express ticket counter
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COVID-19 service adjustments: United Club is open with special service provisions.

The basics
Operated by
United (UA)
United (UA)
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:           
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Overall

  • Odori
    Design
    Ambience
    Food and drinks
    Amenities
    Service

    Entrance looks classy and upscale, but the main area where you actually go is crowded and noisy. The bar predominates with the usual loud patrons showing off their tats and chatting up the bartender. Limited choices in food, with no ingredients labelled or marked on anything. Tea/hot water station was over in the far corner, necessitating walking across the room through others who were sitting on high stools at mini tables. There are separate quiet rooms but the chairs are uncomfortable as none have head/neck rests or foot rests. Zero lighting in the bathroom makes it very difficult to apply makeup. I paid the $59 USD thinking that I was going to get a few hours to rest and recharge, but was disappointed.

  • Aleks

    Breakfast sucks! No bagels, no toaster, no eggs. Just cold cereal & yogurt.

  • Painfully crowded and little to no natural light.

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