Close to the domestic gates, the United Club functions primarily on a membership basis, though United Premier Gold members receive access when flying internationally, as well as passengers holding Star Alliance Gold status from foreign airlines.
United international business and first class passengers, whether departing or connecting, should head over to the United Polaris Lounge in Concourse C for a vastly superior experience, including luxuries such as a complimentary full-service restaurant, private relaxation areas, and shower suites.
United Club ORD design
In April 2016, the United Club at O’Hare airport by gate B18 shed its legacy décor in favor of United’s new design, which was premiered at the United Club location in Terminal 2, Concourse F.
With white tones, clean lines, and designer light fixtures, the décor is resolutely modern and minimalistic, perhaps to a fault. Golden hues by the bar and pictures of vintage aircraft spruce up the ensemble and break the monotony.
Located below the concourse, and accessible through escalators and elevator from the reception area, the lounge is situated on the ground level, away from the gates and adjacent to a technical area. United has therefore chosen to obscure the windows. While the frosted panes let natural light in, the club lacks views and can feel somewhat claustrophobic. Incidentally, the former design, with Scandinavian-style blinds, was significantly more elegant.
The L-shaped lounge features a range of seating options, including comfortable and wide chairs with side tables for solo travelers, convenient table-top seating by the windows, dining tables for two, and a cozy group of egg chairs. Power outlets and USB ports are available at virtually every seat, including at the bar.
Unfortunately, the layout merely aims at maximizing the capacity of the space, with rows of seats facing each other in an uninspired setup. At peak times, the lounge is painfully crowded, with little room to walk around without bumping elbows with other customers. The buffet and bar areas are especially cramped.
United Club ORD amenities
Given its location on United’s home turf, the United Club at Chicago O’Hare by gate B18 is at the forefront of the airline’s catering enhancements.
In the morning, patrons will find a complimentary breakfast buffet with hot items such as oatmeal, scrambled eggs or sausages, along with a selection of pastries, fresh fruit, and yoghurt. Lunch is the highlight, with a variety of snacks, salads, hot entrees such as clam chowder, couscous, or palek paneer, as well as desserts and fruit. Choices are more modest in the evening, with an assortment of finger food and salads.
United has also partnered with legendary Chicago-based restaurant Giordano’s, known for its deep-dish pizza, to offer paid food offerings. Customers can order from a touch screen, and their order will be delivered at their seat. Prices range from $7 to $14, a questionable value since other options are complimentary, but prices aren’t marked up otherwise compared to Giorfano’s locations at the airport.
Hydration stations feature an assortment of infused waters and ice tea, and a Coca-Cola FreeStyle machine lets customers choose through a wide variety of soft drinks. Wine, beer, Prosecco, and well drinks are all complimentary at the bar, while premium drinks are available for purchase.
The United Club offers fast and complimentary Wi-Fi service. Other business amenities include a printer, as well as two private phone rooms with doors and a small desk. United requests that customers limit usage to ten minutes.
Various newspapers and magazines are available. United also offers complimentary access to Foli, an online service which allows customers to download a vast selection of reading materials to their mobile device for further reading during their journey.
The bathrooms are notable for their airplane window shaped mirrors and fancy soap dispensers. Less remarkable is the lack of showers, even at a major hub such as Chicago O’Hare. Unfortunately, the showers formerly available at the United Club by gate C16 were phased out as part of the latest renovations.
United Club ORD bottom line
The United Club at Chicago O’Hare by gate B18 is modern and well appointed, and features a number of enjoyable amenities such as power outlets at every seat, complimentary hot meals, and phone rooms. Unfortunately, the lounge is chronically crowded to the point that finding a seat can occasionally be a challenge, and the availability of hot meals is somewhat hit or miss.
The crowding situation will hopefully improve when United re-opens the United Club by gate C16, which is currently under renovation. Until then, passengers may use the much larger—but often equally busy—United Club by gate B6, as an alternative.
A virtual tour of the new United Club at Chicago O’Hare airport by gate B18 is available here.
All food items from the buffet are complimentary. Soft drinks, house wines and well drinks are complimentary, while premium drinks are available for purchase. All selections and pricing are subject to change.
Breakfast (until approximately 10am)
- Banana nut breakfast bread, mini corn muffin, selection of bagels, sliced whole wheat bread, rye bread and white bread, served with butter, cream cheese and preserves.
- Fresh cut honeydew and cantaloupe.
- Rotating: fresh blackberries, fresh cut pineapple, orange segments, minted grapefruit segments.
- Whole apples and bananas.
- Greek vanilla yoghurt.
- Selection of cereals: Raisin Bran, Cheerios, Special K and Corn Flakes; whole milk, semi-skimmed milk.
- Rotating hot breakfast selection 1: Country breakfast bake with sausage, egg, cheese, and potato; scrambled eggs with bacon and cheddar; French toast bread pudding with warm maple syrup glaze; vegetable and cheese frittata; whole grain waffles with warmed banana syrup; spicy chorizo sausage skillet.
- Rotating hot breakfast selection 2: breakfast sausage links; maple cured breakfast ham; smoked Polish sausage; hickory smoked bacon; Canadian bacon.
- Breakfast potatoes.
- Orange juice, grapefruit juice, cranberry juice.
- Assorted teas with steeping ingredients: honey, lemon, fresh mint, sliced ginger
- Citrus infused water (lemon, orange, lime)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
- Rotating soup 1: Chicken corn chowder with sweet peppers, mushroom onion bisque; Cheddar cheese and beer; Chicken noodle; Beef pot roast; Butternut squash; Beef barley.
- Rotating soup 2: Mushroom onion bisque; Roasted vegetable; Southwestern vegetarian chili; Broccoli and cheddar; Italian wedding; Roasted tomato and red pepper.
- Fresh chopped herbs, chopped green onions, croutons, baked tortilla strips, whole wheat crackers, whole wheat roll, and seeded parker house roll.
- Salads: Spring, romaine, kale mixed green; Chopped tomatoes; Sliced red onions; Sliced cucumbers; Shredded carrots, served with LF ranch, honey mustard, olive oil and balsamic vinegar.
- Rotating signature composed salads: Tuscan bean; Honey bean barley; Wheat berry crunch; Cranberry quinoa and pumpkin; Tri‐color chickpea; Pad Thai.
- Rotating hot entrée 1: Vegetarian palek paneer; Cheese stuffed shells; Penne pasta with sausage; Mostaccioli entrée with meat sauce; Pulled BBQ pork, mini rolls, Pepper steak.
- Rotating hot entrée 2: Pearl couscous; Oven roasted potatoes; Toasted quinoa.
- Rotating desserts: Lemon bars, Toffee brownie bites; Oreo brownie bites; Blondie bites; Melt-a-way bar; Carrot cake bars.
- Double chocolate chip cookies.
- Whole apples and bananas.
- Cheeses: Swiss, Cheddar.
- Rotating artisanal feature item: Wheel of parmesan; Chandoka; Smoked gouda; Fontina; Brie; Ementhaler.
- Crudites: carrot sticks, celery sticks, cucumber slices, ranch dressing, blue cheese dressing.
- Mediterranean board: prosciutto, chorizo, salami, mortadella, served with capers, gherkins, whole grain Pomery mustard, sliced baguettes.
- Mediterranean board rotating options: Sopressata, Capicola; Bresaola; Pate or terrine.
- Snack mix: 4 hour power trail mix (cashews, pumpkin seeds, golden raisons, dried blueberries.)
- Hydration station: citrus infused water (lemon, orange, lime.)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
- Water, soft drinks and juices.
- Red Bull and Red Bull sugar free.
- Coffee, espresso, latte, cappuccino, tea, hot chocolate.
- House red and white wines.
- Prosecco: Mionetto.
- Vodka: Smirnoff.
- Red Gin: Beefeater.
- Rum: Don Q.
- Whiskey: Evan Williams, Black Label.
- Scotch: Cutty Sark.
- Beer: Miller Lite or Coors Lite, Budweiser.
- That Toddlin’ Town: Chicago distilled Koval Four Grain Whiskey, Rare Tea Cellar Sicilian Blood Orange Tea, Balsam American Amaro, Strawberry, Citrus and Mint: $10
- The Hanky Panky: A modern twist on the classic 1903 cocktail first introduced at London’s Savoy Hotel American Bar Hendrick’s Gin, Blood Orange, Sweet Vermouth, Fernet Branca, and Rosemary: $10
- Basil Raspberry Margarita: Delightfully refreshing with a hint of the unexpected Patron Reposado, Lemon, Lime, Cointreau, Pure Agave, Raspberry Puree, fresh Basil & Salt Schmear on the side: $10
- Mule Cocktails: A delicious combination of house-made ginger beer, juicy lime and any spirt of your choice topped with aromatic bitters: $10
- Texas Mule: Tito’s Handmade Vodka and Angostura Bitters: $3
- Spicy & Stormy: Captain Morgan Rum and Dale DeGroff Aromatic Bitters: $3
- Orange Ginger: Veuve Cliquot Champagne and Regan’s Orange Bitters: $3
- London Buck: Bombay Sapphire Gin and Regan’s Orange Bitters: $3
- Presbyterian: The Duke Whiskey and Angostura Bitters: $3
- Moscow Mule: Grey Goose and Angostura Bitters Grand Marnier Float: $3
Premium beers and winesBeer
- Local craft: $3
- Blue Moon: $5
- Corona Extra: $5
- Goose Island 312: $5
- Heineken: $5
- Lagunitas IPA: $5
- Revolution Anti-Hero IPA: $5
- Sam Adams: $5
- Stella Artois: $5
- Kim Crawford Sauvignon Blanc: $12
- Livio Felluga Pinot Grigio: $8
- Napa Cellars Chardonnay: $8
- Rombauer Chardonnay: $15
- SA Prum Essence Riesling: $12
- Rocca Sveva Italian Rose: $8
- Laurent Perrier Brut: $15 By the Glass
- Veuve Clicquot Yellow Label: $30 Half Bottle
- Willamette Valley Vineyards Pinot Noir: $8
- Decoy by Duckhorn Merlot: $12
- Dona Paula Estate Malbec: $10
- Charles & Charles Red Blend: $10
- Joel Gott 815 Cabernet Sauvignon: $10
- Jordan Cabernet Sauvignon: $15
- Stag’s Leap Wine Cellars Artemis Cabernet Sauvignon: $15
- Tito’s: $8.50
- Ketel One: $10
- Grey Goose: $12.50
- Tanqueray: $8.50
- Bombay Sapphire: $10
- Hendrinck’s: $12.50
- Patron Silver: $10
- Patron Reposado: $12.50
Bourbon, Whiskey & Rye
- Bacardi: $8.50
- Captain Morgan: $8.50
- Malibu: $8.50
Scotch & Cognac
- The Duke: $8.50
- Jack Daniels: $10
- Bulleit Rye $10
- Jameson: $10
- Crown Royal: $12.50
- Maker’s Mark: $12.50
- Balvenie Doublewood: $15
- Koval Four Grain: $15
- Glenfiddich 12 year: $12.50
- Courvoisier VS: $12.50
- Macallan 12 yr: $15
- Hennessy VSOP: $15
- Baileys: $8.50
- Campari: $8.50
- Disaronno: $10
- Kahlua: $8.50
- Fernet Branca: $8.50
- Rumchata: $8.50
- Cointreau: $10
- Drambuie: $10
You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
Access for eligible customers traveling on any Star Alliance member airline.
ANA (NH) Aegean (A3) Air Canada (AC) Air China (CA) Air India (AI) Air New Zealand (NZ) Asiana (OZ) Austrian (OS) Avianca (AV) Brussels Airlines (SN) Copa Airlines (CM) Croatia Airlines (OU) EVA Air (BR) Egyptair (MS) Ethiopian Airlines (ET) LOT Polish Airlines (LO) Lufthansa (LH) SAS (SK) SWISS (LX) Shenzhen Airlines (ZH) Singapore Airlines (SQ) South African Air (SA) TAP Air Portugal (TP) Thai Airways (TG) Turkish Airlines (TK) United (UA)
United Club at Chicago, IL - O Hare International (ORD) welcomes:
- United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
- United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (paper or electronic passes) (no guests)
- Active U.S. military personnel departing on a same day United flight (+family members)
- Amtrak Guest Rewards Select Plus and Select Executive members departing on a same day United flight (+1 guest and children under the age of 21.)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)
- Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
- A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.
When flying Star Alliance. NA Plus and WW memberships only.
- 3.0Based on 239 ReviewsWill S.2019-09-10 09:56:29In Chicago, United's hub and corporate digs sports a clean and remodeled, United Club, so it's nice and comfy here. I came here on a weekday around lunch...Audry P.2019-05-20 10:56:50This is my second visit to this club. Service, overall, was good. The lounge was clean, and the food options were good. I'm glad to see some healthy...Anna K.2019-04-08 07:19:57I'm amazed that anyone can give an elevated airport experience less than five stars, but this was my first elevated airport experience ever. I had a great...Ashton P.2018-07-07 08:53:12I recently went to the United Lounge when I had a few hours' layover in the Chicago airport. I just came for a quiet place to get away, but there was plenty...Bahn V.2018-06-10 14:51:03Just across gate B6 in O'Hare, here lies a bit of coffee and quiet. I sit here now with our 7 year old, people watching, snacking, and our daughter on her...Tiffany Z.2018-03-31 21:18:32Overall I was satisfied by my experience, but nothing beyond the space was particularly exceptional. I like that the interior offers plenty of different...