WestJet Elevation Lounge
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WestJet Elevation Lounge – Calgary, AB (YYC)
WestJet’s flagship—and only—lounge opened at Calgary International Airport in November 2020.
Located in Concourse B, the Elevation Lounge is available to all domestic and international passengers (departing from Concourses A, B, C, D) except those traveling to the United States (Concourse E), due to pre-clearance requirements.
Passengers departing from international Concourse D can reach the lounge via security checkpoints B or C, before proceeding to Concourse D.
WestJet Elevation Lounge YYC design
WestJet Elevation Lounge – Calgary, AB (YYC)
The design of the WestJet Elevation Lounge blends modern luxury with Canadian-inspired touches. Spreading over 9,3000 square feet, the club sports a timelessly elegant residential décor with a dramatic dual-sided fireplace, panoramic tarmac views, and artwork by local artists.
The lounge accommodates solo passengers with highly-private seats and daybeds, business travelers with individual offices and conference rooms, and younger guests with a dedicated family room.
Soothing Earth tones help guests relax ahead of their departure, while judiciously designed partitions foster privacy while allowing natural light to flow throughout the space.
WestJet Elevation Lounge YYC amenities
WestJet Elevation Lounge – Calgary, AB (YYC)
The line-up of amenities at the WestJet Elevation Lounge checks virtually every box.
Beyond the basics such as fast Wi-Fi and power outlets near every seat, business travelers will find printers, meeting spaces (available for reservation), and projection devices. Guests departing on long-haul overnight flights will appreciate the gorgeous, fully-accessible shower suites outfitted with a rainshower and ample space to change.
The lounge offers a full bar, local beers on tap, and a variety of snacks and hot entrees (available through personal device ordering, and delivered to guests at their seat.)
WestJet Elevation Lounge YYC bottom line
The flagship WestJet Elevation Lounge is a sumptuous addition to Calgary airport. The club boasts a refined residential design, an impressive array of amenities, and an elevated dining experience.
For more information, read our blog post.
WestJet Elevation Lounge at Calgary, AB (YYC) welcomes:
- WestJet long-haul Business Class passengers departing or connecting to/from a same-day flight operated on the Boeing 787-9 aircraft (no guests)
- WestJet Rewards Platinum and Gold members departing on a same-day WestJet flight (+5 family members)
- WestJet Rewards Silver members departing on a same-day WestJet flight, upon presentation of a lounge voucher.
- All WestJet passengers, regardless of destination or class of service, for a fee. Adults: $59 + GST, Children 2-17: $30 + GST
- All passengers, regardless of airline, destination or class of service, for a fee. Adults: $65 + GST, Children 2-17: $33 + GST
Notes:
- All guests must present a valid boarding pass for a flight departing within 3 hours.
- The maximum stay in the lounge is 3 hours.
Cards accepted
You may have access to WestJet Elevation Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
SkyTeam
Access for eligible customers traveling on the following SkyTeam member airlines only.
 | Delta (DL) |
Other airlines
 | WestJet (WS) |
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Courtesy of WestJet
Courtesy of WestJet
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Courtesy of WestJet
Overall ratings
Saturday March 4th 230pm 2 out of 3 girls who work the front desk SHOULD NOT BE PART OF WESTJET BRAND REPRESENTATIVE. I was treated with zero respect, laughed at the min I turned my back and made racial comments. I am a member of WESTJET rewards as well as have access to worldwide lounges from different credit cards providers. These two girls can make you feel so bad about yourself just because your skin color doesnt match theirs. They accepted people in front of me and told me NO. Even after I showed them my different memberships, thier attitude was we don’t care, We will do what ever we decide today. I need a manager to contact me asap. #westjet #westjetloungeyyc
The access rules have changed to be strict on no admittance until 3 hours before your flight – Even if you’ve offered to pay for 2 admissions, the staff at the front won’t let you in. If lounge access is a consideration for where you rack up your premium miles, it’s time to start looking elsewhere
The employees at the front desk on June 13th afternoon were rude and unhelpful to customers. They lied and incorrectly sent us to a different lounge. Would not recommend this airline or lounge. Had a horrible experience at the airport due to multiple delays , the WestJet employees at the gates and lounge had a terrible attitude, they need to be retrained in customer service as it’s their only job. Wish I could give 0
To WestJet management:
I was taken aback by the disrespectful and discourteous manner in which I was greeted upon arrival at the lounge. The front desk employees were not only dismissive but also failed to acknowledge my presence or provide any assistance despite my attempts to seek their attention. Their lack of basic courtesy was alarming and completely unacceptable.
Moreover, I must express my deep concern regarding the behavior exhibited by the front desk employees. Such discriminatory behavior not only violates the principles of equality and respect but also goes against the standards of professionalism that should be upheld by WestJet’s employees.
Furthermore, the employees at the front desk were utterly unhelpful when I sought assistance with a specific query regarding my travel arrangements. They either displayed a complete lack of knowledge or deliberately provided incorrect information, leading to unnecessary confusion and inconvenience. Their unwillingness to provide adequate support and guidance is highly disappointing and reflects poorly on the overall service quality of WestJet.
I strongly believe that no customer should be subjected to such treatment, and it is essential for WestJet to address and rectify these issues promptly. I kindly request that you conduct a thorough investigation into this matter and take appropriate action against the employees responsible for the aforementioned misconduct.
Moreover, I urge you to implement measures that ensure all employees undergo comprehensive training on customer service, cultural sensitivity, and the importance of maintaining a respectful and inclusive environment for all passengers. It is crucial for WestJet to foster a workplace culture that embraces diversity and discourages any form of discrimination.
As a loyal customer who has previously enjoyed the services of WestJet, this experience has greatly tarnished my perception of the company. I sincerely hope that you will address this issue promptly and take the necessary steps to prevent such incidents from recurring in the future. Me and my family will not be west jet customers in the future due to this incident.