KLM Crown Lounge
- Our review
The KLM Crown Lounge at Houston airport in Terminal D is located steps away from the Air France lounge – a rare instance in which the two airlines still operate separate lounges at the same airport. In addition to serving KLM and SkyTeam customers, the Crown Lounge serves as a pay-in lounge for passengers flying on any airline and in any class of service. Members of lounge access networks such as Priority Pass and Lounge Club members are also welcome.
KLM Crown Lounge IAH design
KLM Crown Lounge – Houston Intercontinental (IAH)
The space is fresh, modern, and spotless. The design, inspired by the KLM lounges in Amsterdam, features hardwood floors, warm tones, and clean lines. Curtains and individual lamps create a warm environment, while the indoor plants and four bright red high backed chairs on a round red carpet contrast with the ensemble to create a dynamic vibe.
The lounge is comprised of two rooms linked by a hallway. Overall, the space is on the small side, with seating for approximately 80 customers, though it doesn’t feel cramped. Both rooms feature open seating areas with power outlets and side tables at every seat. In the first room is also a small dining area (where power outlets are somewhat lacking.) A few more seats are available in the hallway – the setup is somewhat odd, but incidentally those seats might be the most private overall.
The smart design does a good job at hiding a major flaw: the lack of natural light. While the lounge does have windows, those merely look down on the neon-lit concourse – a rather sad sight.
KLM Crown Lounge – Houston Intercontinental (IAH)
KLM Crown Lounge IAH amenities
In the main room is a stylish island with a selection of food and drinks. The food selection varies throughout the day – it is sligthly more elaborate prior to the departure of the daily KLM flight – though it remains pretty basic overall. Expect snacks such as hummus and pita bread, potato chips, cheese and fruit throughout the day, and cold cuts, veggies and pasta salad prior to flight time.
The drink selection is a highlight, however: soft drinks, beer, wine, and liquor are all self-serve. An elaborate espresso machine is also available.
In the back room is a small business center with work cubicle and a couple of shared computers. Other amenities include a wide selection of international newspapers and magazines. Unfortunately, there are no showers.
KLM Crown Lounge – Houston Intercontinental (IAH)
KLM Crown Lounge IAH bottom line
Overall, the KLM Crown Lounge at Houston Intercontinental airport is a small but pleasant and stylish lounge with comfortable seating and an enjoyable selection of alcoholic beverages. With only one KLM flight a day, it is typically pretty quiet.
By world standards, the Crown Lounge is a pretty low key and rather unremarkable facility for an international business class lounge. However, in the Houston market dominated by United, it stands out as one of the airport’s better appointed lounges and a welcome alternative to the United Clubs a brief train ride away.
The pluses- The simple yet stylish and bold design.
- The beverage selection.
- The calm environment.
The minuses- The lack of daylight and views.
- The lack of showers.
AirlinesYou may have access to KLM Crown Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
SkyTeam
Access for eligible customers traveling on any SkyTeam member airline.
Aeroflot (SU) Aerolineas Argentinas (AR) Aeromexico (AM) Air Europa (UX) Air France (AF) Alitalia (AZ) China Airlines (CI) China Eastern (MU) Czech Airlines (OK) Delta (DL) Garuda Indonesia (GA) KLM (KL) Kenya Airways (KQ) Korean Air (KE) MEA Middle East Airlines (ME) Saudia (SV) TAROM (RO) Vietnam Airlines (VN) Xiamen Airlines (MF) Access rulesKLM Crown Lounge at Houston, TX - George Bush Intercontinental (IAH) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you’re flying. Purchase access now and save time and money.
- Air France and KLM Business Class passengers departing on a same–day flight.
- Flying Blue Gold and Platinum members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
- Flying Blue Silver members departing on a same–day flight operated by Air France, in any class of service, for a fee payable in cash or miles.
- International First and Business Class passengers departing on or connecting to/from a same-day international flight operated by a SkyTeam member.
- SkyTeam Elite Plus members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
Notes:
- Guests must be traveling on any flight operated by a SkyTeam member airline. Member must remain with the guests at all times during the visit.
- Lounge access will be provided only at your departure airport and not on arrival, unless you are connecting to a domestic flight or other qualifying international flight.
Cards accepted
BlogsFoursquareYelpRoy L.2019-08-22 11:26:53Opted to go here instead of United Club and glad I did...choice of snacks are better (I sampled the hummus w/pita, mixed mini sandwiches on good breads, a...Charles H.2019-06-10 12:48:49A standard lounge that is above-average (relative to other domestic lounges on the priority pass). I appreciated the avocado toast offering. They made sure...Nick N.2018-07-11 18:38:03Food: 4/5 Service: 5/5 Cleanliness: 5/5 Decor & Style: 4/5 The self serve beer makes it an easy 5 star lounge. The chips and snacks are better than most...Will B.2018-06-27 15:23:48This was my first airport lounge experience even though I have had a priority pass for a couple of years. They didn't have a ton of locations when I...Porsche C.2018-06-13 10:07:04Hey, what can I say? Ever since I have been on this travel hype, I've been a travel snob, like seriously! I'm always looking for the BEST lounge, the BEST...CommentsLeave a review
PhotosBOOK
Didn’t get in because they didn’t have room for my family of 4, told me to come back in 45minutes which is all I had before departures
The food was more than adequate and the service was fine. There is only one toilet in the ladies room while there are stalls in the men’s room. The lighting is too bright to be condusive relaxing/napping.
Lounge was closed at 7am when it’s supposed to be open at 6am. Very inconvenient.
Comfortable lounge with booze and snacks. Good wifi. We went in the morning and they had biscuits, fruit and some other packaged snacks. Beer, wine and booze. Several chairs and outlets.
Its open til 9pm every day not 6pm as reported on this site.
A pleasant and well maintained lounge with finger food and an enjoyable drink selection. It’s on the small side, and the views on the concourse are bleak, but seating is comfortable and power outlets plentiful.