Plaza Premium Lounge
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Plaza Premium Lounge – London Heathrow (LHR) Terminal 2
Located in Terminal 2A, the lounge is in the general vicinity of the security checkpoint — but note that Terminal 2B, from which most long-haul flights depart, is a 10-15 minute walk away.
Plaza Premium Lounge LHR design
At 8,100 square feet, the Plaza Premium Lounge is one of the larger clubs at Terminal 2. The space is divided into two general sections: from the reception desk, you’ll make a left to the showers, nap rooms, and massage rooms, or a right to the lounge and dining areas.
The entrance to the lounge area is stunning – a true highlight of the collaboration between Plaza Premium and interior designer Kinney Chan of KCA Associates. A dim hallway with an LED candle wall and accent lighting leads to the bar area, which is the centerpiece of the design. With recessed lighting, hardwood floors, vibrant ceiling fixtures, abstract art, posh couches, soft background music and an hints of an Asian décor, the bar is reminiscent of a five star hotel lobby. There is something truly intimate and relaxing about the design, and the bar tends to be pretty quiet, with most patrons typically congregating in the adjacent seating areas.
Plaza Premium Lounge – London Heathrow (LHR) Terminal 2
For all its outstanding qualities, the design does aim at mitigating one major caveat: the complete lack of daylight. Indeed, the Plaza Premium lounge is completely devoid of windows and natural light. The dark vibe can feel depressing on longer layovers.
Partitions carve out multiple zones with a variety of seating arrangements, including traditional lounge seating (with power outlets and side tables at every seat), communal tables, and a dining area.
Overall, the layout is pretty dense, and the lounge can feel crowded at peak times. Should you require more privacy, two alcoves with a couch and a table are available in the rear (opposite the bar area and the communal tables) in addition to a small living room like area (next to the TV). There are also a few work cubicles with computers, although Plaza Premium’s signature “honeycomb seating” (individual private work areas) is missing at the London Heathrow Terminal 2 location, most likely due to lack of real estate.
Plaza Premium Lounge LHR amenities
Plaza Premium Lounge – London Heathrow (LHR) Terminal 2
The Plaza Premium lounge features a generous buffet with a selection of freshly made appetizers as well as cold and hot entrees. Soft drinks are available from nearby coolers. The bar offers a broad array of drinks, and the bartenders will craft the cocktail of your choice, but note that only two drinks are included in the admission fee. A few premium options, including vintage Champagnes, are also available at an extra cost.
Four shower rooms are available. They’re clean, functional and elegant, though decidedly on the small side. The essentials are provided – towels, wall-mounted soap and shampoo dispensers, comb and toothbrush – though washcloths and tissues are missing, and ventilation is painfully weak.
Plaza Premium Lounge – London Heathrow (LHR) Terminal 2
For extended stays or for patrons who would like the ultimate in privacy, Plaza Premium offers five luxuriously appointed day rooms with a full bed, an en-suite shower, and an elegant design that is more reminiscent of an upper scale hotel than an airport. The day rooms are located in the vicinity of the showers, along an elegant hallway decked with fine hardwoods.
Should you be looking for an indulgence, a small spa area is operated in partnership with British brand Ila. A variety of treatments featuring organic products is available. Both day rooms and massages come at an extra cost.
Plaza Premium Lounge – London Heathrow (LHR) Terminal 2
Plaza Premium Lounge LHR bottom line
Overall, the Plaza Premium Lounge at London Heathrow Terminal 2 is an elegant and posh facility and a great addition to the airline operated lounges. The dayrooms and spa are stunning, although the complete absence of daylight in the lounge area may be a turn off.
For a more dynamic vibe, consider purchasing a one-time United Club pass – you will come ahead if you are staying more than two hours or intend to indulge at the bar – but if you have access through a credit card or are departing from Terminal 2A, then the convenience and value of the Plaza Premium Lounge cannot be beat.
- The elegant design and stunning grand entrance.
- The beautiful day rooms and shower suites.
- The generous buffet.
- The lack of daylight excessive darkness.
- The noise at peak times.
Plaza Premium Lounge at London - Heathrow (LHR) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you're flying. Purchase access now and save time and money.
Cards accepted
American Express Platinum/Centurion card
DragonPass
Lounge Key
Priority Pass (Standard, Standard Plus, Prestige)
Leave a review
Overall ratings
1 January dinner 1900 -2100, quality 0
No champagne (need to pay extra ??)
Dirty AF and no seats available for a family of 4 to relax
Chargers near bar seats not working
Felt like mediocre indian buffe with some nasty THAI style dishes. I did not find any meat (or was hidden in those indian soup style chikpeas)
The American Express Card issued in Brazil doesn’t have access and the hostess is pretty rude. You can acesse using the Priority Pass
I have visited many times and have had a reasonably good experience each time. I do feel that it is consistently too warm in there and the AC needs to be adjusted to keep the lounge at 70 deg F.
Dont waste your time and money. If you get access for free as part of a business class trip, fine. But don’t waste your money paying for access. We bought access to the lounge to be able to get a decent meal and a few drinks in a quieter space without the hassle of T2. Should not have bothered. The staff were unfriendly to the point of hostility, the food wasn’t anything you wouldn’t find in any of the other restaurants around the airport and the place was packed full so we had to wait to find seating. Sadly a rather disappointing experience.
Huge disappointment. All the european lounges need to learn a from the Russians and the Arab countries. If you want to experience business level lounges go there! I’ve stopped wasting money on this crap!
Unfriendly bartender. Buffet, for vegans: just fruit, crackers, roast potatoes, baked beans. A second coffee machine is needed! Kids were running around (I wish airport lounges were adults-only), and noise level rather high (loud group of young men drinking free beer). Full to capacity 8:45-10:30 a.m. on an October Saturday. I wish people would vacate dining tables when finished eating.
Nice lounge, food pretty good but the staff are really bad.
Lady who ran the bar was rarely at the bar and when she was she was unfriendly and quite ignorant. Another staff member was in the customer toilets coughing up flem and then vomiting in the sink ! Lovely !
Spacious and well-appointed lounge. Very generous buffet which we enjoyed before our flight. Quite crowded during our visit and had to move a few times for a little peace and quiet. But that’s not the fault of the lounge.
Well the lounge is just fine, but the entry fee of 40 gbp is only valid for two hours. Then an additional fee of 25 gbp is charged you if you want to take a shower. So 65 gbp for a shower is bloody steep I think. None of these limitations were mentioned at service desk when first paying.
agree w lack of daylight, but they cant do anything to fix that.
more important to me is the very annoying royalty free music lol its so annoying
generally an awesome lounge. better than a lot of the carrier lounges.
Wonderful interior, very relaxing, I love the atmosphere. Very kind and helpful staff, the definition of “anticipating customers needs”
An elegant and posh facility, although the complete lack of day light is disappointing, and the seating area isn’t as grand as the entrance. However, this is the place to be for a nap or a massage!