United Club
|
3,000+ airport lounges in your pocket. Install our free app. Now available on Android. |
The basics
Overview
Access rules
United Club at New York, NY - Newark Liberty (EWR) welcomes:
- United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
- United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (subject to capacity restrictions) (no guests)
- Active U.S. military personnel departing on a same day United flight (+family members)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)
Notes:
- Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
- A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.
Cards accepted
Airlines
You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
 | ANA (NH) |  | Aegean (A3) |  | Air Canada (AC) |
 | Air China (CA) |  | Air India (AI) |  | Air New Zealand (NZ) |
 | Asiana (OZ) |  | Austrian (OS) |  | Avianca (AV) |
 | Brussels Airlines (SN) |  | Copa Airlines (CM) |  | Croatia Airlines (OU) |
 | EGYPTAIR (MS) |  | EVA Air (BR) |  | Ethiopian Airlines (ET) |
 | LOT Polish Airlines (LO) |  | Lufthansa (LH) |  | SAS (SK) |
 | SWISS (LX) |  | Shenzhen Airlines (ZH) |  | Singapore Airlines (SQ) |
 | South African Airways (SA) |  | TAP Air Portugal (TP) |  | Thai Airways (TG) |
 | Turkish Airlines (TK) |  | United (UA) |
Other airlines
 | Virgin Australia (VA) |
Yelp
4.0 / 5, based on 84 reviews
Mike O.
2022-10-21 21:50:42
Two stars. The new United Club (terminal C, above gate C123) is your new respite at Newark EWR!
While the old "main" club atop C74 is closed for...
Marisa M.
2022-09-04 17:29:23
This is a review for the new club near gate 123. Very big and plenty of seating. Surprisingly busy at 7pm on a Sunday. Got more quiet an hour later. They...
Teresa L.
2022-08-13 08:09:13
Truly love the new lounge at Newark International Airport!! So many tables, different sizes and shapes, available throughout. Lots of free bags of chips to...
Comments
Leave a review
Photos
Courtesy of United
Overall ratings
Visited very early in the morning, great breakfast options, the most I have seen in any United Club in the network.
If you happen to fall asleep while merely sitting in your own seat (NOT lying down or stretched out onto other furniture), they WILL wake you up! That is unless you’re a white male then they may leave you alone. That was my experience here as a woman of color.
Nevermind that the lounge rules (at the moment) do not list any prohibition against simply falling asleep – after all, we’re travelers, we’re tired, and the new furniture is actually very comfortable. It defies logic and human physiology to expect no one to ever fall asleep? Then to single people out based on race, gender, and other factors? Completely unacceptable.
Physically, the lounge is nice for a domestic airline lounge. The new food selection is good, plenty of space, nice restrooms, showers available. But the lounge is apparently run by former hall monitors and home owners association presidents.
I travel a lot with various airlines, usually not United, and other lounges are very customer-focused and want you to be comfortable. Not so with United, or at least this lounge.
Spacious lounge but customer service when closing was absolutely appalling. I’ve managed airport lounges and plenty restaurants to know a five minute courtesy is perfectly ok. I was in the middle of taking a piss in the female bathroom and an employeee was telling me to hurry up and checked in again 2 minutes later and the time was 10:03pm.
Absolutely ridiculous customer service with no hospitality.
I completely understand they want to go home but to hound women in the bathroom and harass me to leave at the bar when I was delivering my used cups to bars so they do not have to bus them. Whoever is the manager or shift lead of the lounges operation needs to get it together. The attitude is uncalled for and id rather sit at bud lights bar than to contribute to such a rude lounge for my future travels.