United Club

Washington, DC - Dulles International (IAD) Midfield Terminal, Concourse D, near gate D8
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COVID-19 service adjustments: United Club is open with special service provisions.

The basics
Operated by
United (UA)
United (UA)
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:           
Overview
COVID-19
Food & Beverages
Airlines
Access rules
Yelp
Comments
Overall ratings
Overall

  • Terrible, dark and depressing lounge. Only worthy of a star because of the customer service super agents behind the counter. Frankly, I’m willing to walk all the way to another terminal to find another lounge.

  • KP

    This is year in and year out the worst lounge I visit on a regular basis. Everything is very worn and the crowds are incredible. Last week, there literally was no seat in the club. Being a United 1k member I find it quite unacceptable. Other Star Alliance Gold members must be stunned when they reach this United Lounge as compared to other worldwide Star Alliance Lounges. The only pity is that at Dulles you really have no other options outside of the lounge so you are stuck.

  • We feel that this lounge is the definition of one-star 🙂

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