United Club

San Francisco, CA (SFO) International Terminal G, between gates G6 and G9
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COVID-19 service adjustments: United Club is open with special service provisions.

The basics
Operated by
United (UA)
United (UA)
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:           
Overview
COVID-19
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Overall
Design
Ambience
Food and drinks
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  • Design
    Ambience
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    The bar tender took my Amex and never brought it back. Filed report with United, but no response. They know how to reach me, premium traveler, but no response or an attempt to track me down. Very disappointed with United and the lounge at G6 for now working harder to take of their best customers.

  • John Drewery
    Design
    Ambience
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    Service

    On opening the SFO Polaris lounge, travelers who were previously entitled to use that space were pushed into this dingy ‘lounge’ in the basement which was most likely a storage space previously. Dimly lit and windowless, it is the worst lounge facility I have experienced in any airport.

  • Sylvie Partridge

    We would like to know if you have shower facilities in the temporary Business Class lounge

    1. As pointed out on this page, there are none.

      1. Chris Frannnland

        Overcrowded lounge with no peace – people and bags all over the place in both “room”. Took it all in and returned to the terminal. It is a private space, but dated decor and breakfast buffet was in horrible condition and picked over. The only “fresh” options were bananas, cut pineapple, and (the best thing I saw, by far) blackberries. The bowl of yogurt was very unappetizing. I won’t be back – it clear they’ve spent all of their money on the Polaris lounge to the detriment of this UC.

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