- Complimentary snacks
- Complimentary hot buffet
- Complimentary finger food
- Complimentary soft drinks
- Complimentary house wine and beer
- Complimentary liquor
- Air conditioning
- Newspapers and magazines
Air France KLM Lounge ORD design
Lounges at Terminal 5 are hardly luxurious due to the overall lack of real estate. Fortunately, Air France got one of the better locations — the club is reasonably spacious, albeit narrow, and is located on the window side of the concourse, and thus benefits from daylight. In an unfortunate tradeoff, however, there is no bathroom (or showers) so patrons will need to use the public facilities outside.
The club features a modern, but rather plain design. The red, white and dark tones are vaguely reminiscent of the airline’s flagship facilities at Paris Charles de Gaulle airport, although the whole setup feels a bit cheap. The room is adorned with black and white photos of the world’s major cities.
The entrance and reception desk are awkwardly located in the center of the lounge, in a space saving measure. To the right is the main seating area and the buffet, while to the left is the business center, as well as more seating. The main seating area is comfortable, although power outlets are few and far between, and the whole layout feels cramped, busy, and lacks privacy. The business center, with black hardwood floors, counter style tables with partitions, and power and USB ports throughout, offers a quieter and more private alternative, as long as one does not mind barstool seating. The business center also benefits from daylight – a welcome amenity at an airport lounge.
When we visited the lounge was poorly up kept and did not feel clean overall – we hope that it was atypical. We would also prefer silence in lieu of the light background music.
Air France KLM Lounge ORD amenities
The food and beverage selection is probably the key strength of the lounge, even though the presentation lacks appeal. Next to a buffet with a range of basic snacks is a fridge is loaded with fresh sandwiches (such as chicken tikka sandwiches), salads (including kale salad, caprese salad, and vegan salad), humus, and other items. They’re tasty and satisfying, and we commend Air France’s attempt at providing fresh food despite the lack of catering space. Self-serve alcoholic beverages are available: on the buffet is a small selection of red wines, as well as hard alcohol including Hennessy Cognac, while at the bottom of the fridge are white wines and Nicolas Feuillate Champagne. Again, the selection is far superior to the presentation — Champagne and white wines belong in ice buckets, not to the bottom shelf of a drink cooler.
Air France KLM Lounge ORD bottom line
Overall, the Air France KLM lounge at Chicago O’Hare Terminal 5 is hardly a destination – the design won’t earn any awards, and with such broad access policies, one shouldn’t expect luxury – but as far as Terminal 5 lounges are concerned, it is one of the better options, given the quiet business center and the selection of sandwiches and salads. Still, the crowds, tight spaces and lack of bathroom can be annoying. Air India passengers may use the SAS Lounge as a quieter alternative.
You may have access to Air France KLM Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details.
Access for eligible customers traveling on any SkyTeam member airline.
|Aeroflot (SU)||Aerolineas Argentinas (AR)||Aeromexico (AM)|
|Air Europa (UX)||Air France (AF)||Alitalia (AZ)|
|China Airlines (CI)||China Eastern (MU)||Czech Airlines (OK)|
|Delta (DL)||Garuda Indonesia (GA)||KLM (KL)|
|Kenya Airways (KQ)||Korean Air (KE)||MEA Middle East Airlines (ME)|
|Saudia (SV)||TAROM (RO)||Vietnam Airlines (VN)|
|Xiamen Airlines (MF)|
Access for eligible customers traveling on the following Star Alliance member airlines only.
|Air India (AI)||EVA Air (BR)||Ethiopian Airlines (ET)|
|LOT Polish Airlines (LO)|
Access for eligible customers traveling on the following oneworld member airlines only.
|Finnair (AY)||Qatar Airways (QR)||Royal Jordanian (RJ)|
|Aer Lingus (EI)||Emirates (EK)||Etihad (EY)|
Air France KLM Lounge at Chicago, IL - O'Hare (ORD) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you’re flying. Purchase access now and save time and money.
- Air France La Premiere passengers departing on a same-day flight.
- Air France and KLM Business Class passengers departing on a same-day flight.
- Air France Premium Economy Class passengers departing on a same-day flight, for a fee payable in cash or miles.
- Air France Flying Blue Gold and Platinum members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
- Air France Flying Blue Silver and Explorer departing on a same-day flight operated by Air France, in any class of service, for a fee payable in cash or miles.
- International First and Business Class passengers departing on or connecting to/from a same-day international flight operated by a SkyTeam member.
- SkyTeam Elite Plus members departing on or connecting to/from a same-day international flight operated by a SkyTeam member, in any class of service (+1 guest)
- Guests must be traveling on any flight operated by a SkyTeam member airline. Member must remain with the guests at all times during the visit.
- Lounge access will be provided only at your departure airport and not on arrival, unless you are connecting to a domestic flight or other qualifying international flight.
2.5 / 5, based on 51 reviews
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