Air France KLM Lounge

Chicago, IL - O'Hare (ORD) Terminal 5, before gate M7
CLOSED PERMANENTLY
Lounge closed: The Air France KLM Lounge at Chicago O'Hare airport closed permanently in September 2021, due to terminal construction. Air France customers are invited to visit the Swissport Lounge. A new Delta Sky Club will eventually be available in Terminal 5 for Air France passengers.

The basics
Operated by
Air France (AF)
Air France (AF)
Alliance
SkyTeam
SkyTeam
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: noFamily Room: noSmoking Room: no
Other amenities:         
Overview
Yelp
Comments
Overall ratings
Overall
Design
Ambience
Food and drinks
Amenities
Service

  • Adrita Iman
    Design
    Ambience
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    If I could leave negative stars, I would. This lounge was horrible. A joke for a lounge. The common seating area in the airport gates were of better quality that this “lounge”. There was nothing worth eating, the room is a gloomy depressing tiny hole in the wall. No restrooms. NEVER stop here if you’re paying. Don’t waste any free access either if you have limited. I wish I could get my money back.

  • Joe
    Design
    Ambience
    Food and drinks
    Amenities
    Service

    We were flying Emirates First and checked in around 5 pm to the lounge. Absolutely overcrowded and hot. Laid out poorly in a tight space. No place to sit. Look at how many airlines use it. It was definitely subpar. Beer and soft drinks were room temperature. We left and took a stroll in the different stores before our long flight.

  • Vicente Martienez

    We got 23:15 and we were told that they were not taking any more priority cards .. they only explanation was that they were about to close at 24:00 hrs .. even there were room for more people ..

  • My family and I found the staff here so rude and contemptuous, we chose to buy our own food and wait at the gate. LOT should go back to letting customers use the Turkish Airline lounge across the corridor, or the Swiss Air Lounge nearby.

  • Good selection of sandwiches and salads, but a cramped facility otherwise, due to the number of airlines that it serves, and no bathroom.

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