United Club
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A smaller, newer club in Terminal 3 Concourse E may be more convenient to passengers departing from gates E1-E13. The lounge in International Terminal G caters primarily to international passengers.
United Club – San Francisco, CA (SFO) Terminal 3 Concourse F (Domestic)
United Club SFO design
The United Club at San Francisco Airport Terminal 3 Concourse F used to be a flagship lounge, with ample space and a unique décor inspired by the golden age of travel.
The club still impresses at a first sight. A long entrance hallway opens onto a spacious and elegant customer lobby decked in fine marble and adorned by a four-faced clock. Adjacent is an intimate seating area featuring a nautical theme with ship models on display.
United Club – San Francisco, CA (SFO) Terminal 3 Concourse F (Domestic)
A long window wall in the main seating area lets plenty of natural light in and offers great views on the tarmac, although mostly on United Express operations.
Power outlets are widely available. The seating arrangement aims at maximizing privacy, but the club suffers from chronic crowding, given its central location at one of the airline’s busier hubs. For all its intrinsic qualities, the space is past its prime and overdue for a remodel.
The domestic United Club at San Francisco Airport Terminal 3 Concourse F overlooks the tarmac
The best feature of the United Club at San Francisco Airport Terminal 3 Concourse F is the quiet room located in the rear, to the right, beyond the bar next to the business center. Shielded away from the noise of the bar area, and seemingly unknown to most patrons, the room is sparsely furnished and boasts floor-to-ceiling windows overlooking United Express operations. The general feeling of serenity is accentuated by an LED candle wall, a remnant of the space’s former incarnation as a Westin Renewal Lounge during a short-lived partnership between United and the hotel chain. While the space has lost much of its former glory—United has removed the comfy couches and flower arrangements—the quiet room remains an oasis of calm and privacy.
United Club San Francisco, CA Terminal 3 Concourse F quiet room
United Club SFO amenities
Despite its location at a major hub, the United Club at San Francisco Airport Terminal 3 Concourse F offers a modest set of amenities, in line with other domestic United Club locations.
Two buffet areas offer continental breakfast, as well as snacks, soups, salads and cold cuts throughout the day. The spread is suitable for a substantial snack but is no substitute for a real meal. House wines and well drinks are complimentary at the bar, while premium drinks come at a cost.
Soft drinks are complimentary. Several espresso machines are also available.
The bar at the domestic United Club San Francisco (Concourse F)
Next to the bar, in the rear of the lounge, is a business center with several work cubicles. The area is dim but very quiet and relatively private. Other business amenities include a photocopier/fax/printer, complimentary Wi-Fi throughout, as well as a FedEx drop box in the lobby.
Business center and work cubicles at the United Club SFO Concourse F
Spacious bathrooms are available, along with a large family unisex stall. Unfortunately, the United Club does not offer showers. International business class passengers may however use the shower suites at the Polaris lounge.
United Club SFO bottom line
The domestic United Club at San Francisco Airport Terminal 3 Concourse F has the blueprint of a flagship lounge and retains a few nice touches such as the beautiful lobby, comfortable relaxation room and large business center. Unfortunately, time has passed, the design has faded, and the lack of showers is truly unfortunate at a major hub such as San Francisco.
The United Club is a pleasant place to sit and wait between flights, but don’t expect much more.
For information on possible alternatives, other lounges at SFO and rankings, check out our Definitive Guide to the SFO Lounge Scene.
- The ample seating space and large business center.
- The quiet room.
- The large bathrooms.
- The tired furniture.
- The crowds at peak times.
- The lack of showers.
- The recent downgrades—United has removed the sofas from the quiet room.
United Club at San Francisco, CA (SFO) welcomes:
- United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
- United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (subject to capacity restrictions) (no guests)
- Active U.S. military personnel departing on a same day United flight (+family members)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)
Notes:
- Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
- A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.
Cards accepted
Air Canada Maple Leaf Club Worldwide
When flying a Star Alliance member airline.
United Club
When flying a Star Alliance member airline.
You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
 | ANA (NH) |  | Aegean (A3) |  | Air Canada (AC) |
 | Air China (CA) |  | Air India (AI) |  | Air New Zealand (NZ) |
 | Asiana (OZ) |  | Austrian (OS) |  | Avianca (AV) |
 | Brussels Airlines (SN) |  | Copa Airlines (CM) |  | Croatia Airlines (OU) |
 | EGYPTAIR (MS) |  | EVA Air (BR) |  | Ethiopian Airlines (ET) |
 | LOT Polish Airlines (LO) |  | Lufthansa (LH) |  | SWISS (LX) |
 | Shenzhen Airlines (ZH) |  | Singapore Airlines (SQ) |  | South African Airways (SA) |
 | TAP Air Portugal (TP) |  | Thai Airways (TG) |  | Turkish Airlines (TK) |
 | United (UA) |
Other airlines
 | Virgin Australia (VA) |
3.0 / 5, based on 170 reviews
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Overall ratings
I had a 11 hour layover after a long flight from Seoul, Korea and was hoping I could relax in the comfort of the lounge. However, the state of this lounge, food choices of quality and other amenities or pitiful compared to most lounges I stay at in Europe or Asia.
On my trips I regularly stay in lounges managed by Lufthansa, British Airlines, Singapore airlines, Cathay, Hong Kong airlines, Emirates, etc. and never experienced this sad state of affairs when it comes to food and general comfort/amenities. It`s a testament to the sad state of affairs in the U.S. Airline industry which, after running every single company into the ground, has decided to stop investing in service/comfort and nickel and dime customers for everything. So, whenever I have a different airline and lounge choice I book with other companies than United or other U.S. Airlines. But this lounge was a huge disappointment and shock after coming back from a long trip in Europe and Asia, where the level of service is consistently much, much higher. I just hope on the end service for customers wins.
The only good options were the same bad soup, stale crackers, some hummus and a few condiments – they kept bringing the same tasteless food all day. The only beverage choices were fountain drinks. If you wanted an alcoholic drink, including domestic beers, you had to pay. I have not experienced this anywhere else other than the U.S. And in some U.S. airline lounges.
Busy, crowded and outdated lounge. Not very comfortable seating. It`s functional at best.
This is absolutely accurate review, even today. United Club, especially in SFO is worst ever! their Houston Lounges are better, though. They should consider changing the staff and whoever managing this Lounge, to regain their lost reputation, in my view.
Sucks. SFO lounges, unless you upgrade to Polaris, are so bad they aren’t worth the price! Everything is extra at the bar, sans Coors and Budweiser. Their beer selection for purchase sucks too! I can’t believe I pay this much for a membership and get this crap. Bad food selection, worst I’ve ever had-actually. And the bartender has such a bad attitude. He should be anything else in life, I can’t believe he gets away with being this rude to people. WORST bartender ever.
The United Club SFO at the F gates hasn’t changed much since the 80s. It’s a pretty sad state of affairs overall, especially at peak times. United is falling behind the competition on the domestic side (the Polaris lounge for international business class passengers, on the other hand, is fantastic.)
That said, the food selection has substantially improved – there’s even a hot buffet nowadays. And the quiet area behind the bar and bathroom is a haven – there’s a bright and airy room with tarmac views, and plenty of work cubicles in the adjacent area.
Hopefully United will refurbish this club soon. Then again a closure would only make the situation worse in the short term.
A solid three stars.
Not sure why the ratings are so low. The lounge is very spacious and pretty well decorated. The food is not as good as the Centurion Lounge, but it has more dessert variety. It has a nice Noodle Bar too. I’d recommend this lounge.